Mastercard Deposits Cause "Cash Advance Fee" - Page 2 - nj.partypoker.com -- Two Plus Two Poker Forums

It is not the least bit deceptive.

Borgata themselves do not charge a fee. How is Borgata going to know your personal arrangement with Mastercard?

Do you want them to ask every customer -- "excuse me sir, are you trying to float an interest free cash loan from Mastercard to gamble with? they may charge you as a cash advance"

Borgata is not claiming that they do not know. They are claiming that they DO know and that you won't be charged ANY fees related to cash advances. They are clearly misleading their customers with erroneous information.

12-13-2013 , 06:24 PM

#27

5204salty

journeyman

Join Date: Jun 2009 Posts: 287

Quote:

Originally Posted by Frankie Fuzz

I think that the point several people have made is a good one - Borgata should be saying that while they do not charge any fees, your credit card company may charge additional fees, including treating the deposited funds as a cash advance.

12-13-2013 , 06:46 PM

#28

Frankie Fuzz

grinder

Join Date: Aug 2013 Posts: 534

Quote:

Originally Posted by 5204salty

Agreed. The guy I talked to at Borgata support was saying that he has never heard of such a thing and out of the thousands of Mastercard transactions they have done, nobody has been charged a fee. He even offered to do a conference call with Mastercard to explain to them their error. I declined because I was tired after 2 hours of calling each company and also I thought it would be pretty laughable to call Mastercard with some random Indian customer support guy on the phone.

12-16-2013 , 08:29 PM

#29

Frankie Fuzz

grinder

Join Date: Aug 2013 Posts: 534

It would be lovely to get a response from the Party rep on this issue...

12-19-2013 , 10:27 AM

#30

fluffybets

enthusiast

Join Date: Oct 2006 Posts: 59

"Apologize for the inconvenience you faced due to the Cash Advance fee. We do not charge any fee for deposits however the credit card company may choose to treat the deposit as a cash advance. That is the reason why it is mentioned on our site that there is no deposit fee."

So they choose to say that the credit card company may choose to treat it as a cash advance when they should know too well that issuers will do it without exception when they charge it as a casino/gambling charge. This is the problem we have here.

12-24-2013 , 09:47 PM

#31

Frankie Fuzz

grinder

Join Date: Aug 2013 Posts: 534

Still no response from the Party rep...

12-27-2013 , 03:09 PM

#32

chiefsfan17

veteran

Join Date: May 2007 Posts: 2,045

If you don't think you should be charged a cash advace fee, you are very ignorant. What you're doing is the textbook definition of a cash advance. Quit being a moron and admit you were stupid/wrong.

12-27-2013 , 07:57 PM

#33

Turb0Licious

aka Turb0

Join Date: Jul 2009 Posts: 5,054

Quote:

Originally Posted by chiefsfan17

If you don't think you should be charged a cash advace fee, you are very ignorant. What you're doing is the textbook definition of a cash advance. Quit being a moron and admit you were stupid/wrong.

No, you are mistaken.

Whenever ppl deposit via CC you're saying that everyone gets his with a CAD fee? This is simply not true. As I previously said, it it dependent on the processor and how the charge is processed/categorized.

If EVERYONE depositing via CC was hit with a CAD fee, well, not many ppl would be depositing via that method. Back in the day on Bodog it happened from time to time but not every single deposit via CC was hit with the CAD fee, since it's dependent on how the processor categorizes the charge and not all processors processed player deposits this way.

12-27-2013 , 09:23 PM

#34

MaxRhino

adept

Join Date: Jul 2012 Posts: 913

Bodog is an offshore illegal site. They are coding their transactions with anything that will work. Horrible point.

12-27-2013 , 09:41 PM

#35

Turb0Licious

aka Turb0

Join Date: Jul 2009 Posts: 5,054

Quote:

Originally Posted by MaxRhino

Bodog is an offshore illegal site. They are coding their transactions with anything that will work. Horrible point.

You clearly missed my remark when I said "back in the day on Bodog" and also I was just referring to different processors processing transactions differently, that's all.

12-27-2013 , 09:53 PM

#36

Frankie Fuzz

grinder

Join Date: Aug 2013 Posts: 534

I don't know why you guys are trolling my post so hard. You've made your point already that we should have realized that a cash advance charge might be applied.

Borgata customer service reps are telling customers over both email and the phone that they will absolutely not be charged any fees by Mastercard. At the very least, Borgata has a serious customer service issue that needs to be corrected. If my thread helps expedite that process, then great. At least other people will not make the same mistake I did by trusting Borgata customer service representatives.

12-29-2013 , 06:48 PM

#37

o0 StatiK

newbie

Join Date: Dec 2013 Posts: 18

I may be new to the whole poker, and online poker thing, but I don't see the problem here, nor do I see the problem of being charged a cash advanced fee. Borgata is not the one that's charging you the fee, it's the bank that's issuing the CC that's charging the fee. What's the difference in going to Borgata itself and withdrawing from that CC? It doesn't matter how you look at it. Gambling = gambling, whether it's virtual or physical chips.

Also, to the person that said "you can buy with a CC and return for cash", no. 90% of the stores will give you STORE CREDIT if you paid by using credit.

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