Two Plus Two Publishing LLC
Two Plus Two Publishing LLC
 

Go Back   Two Plus Two Poker Forums > > >

Notices

nj.partypoker.com Sponsored Support forum for Party Poker's New Jersey poker room.

Reply
 
Thread Tools Display Modes
Old 04-11-2018, 07:14 AM   #1
clockworkorange89
adept
 
clockworkorange89's Avatar
 
Join Date: Aug 2009
Posts: 708
Mac User Issue After Update

I play on a mac and since the new update yesterday I can log in but my screen name will not display on the top of the browser, my account balance will not show, and if i click to sit at a table the welcome screen pops up and does not allow me to sit or access cashier or any other tab.

I contacted technical support yesterday around 8pm with the issue and they informed me that technical support ws working on the issue. It is still persisting; can we have a time frame for when this issue will be fixed please? Anyone else a mac user experiencing this issue?
clockworkorange89 is offline   Reply With Quote
Old 04-11-2018, 09:23 AM   #2
Party_Rep NJ
Party NJ Rep
 
Party_Rep NJ's Avatar
 
Join Date: Feb 2016
Location: Edison, NJ
Posts: 185
Re: Mac User Issue After Update

Quote:
Originally Posted by clockworkorange89 View Post
I play on a mac and since the new update yesterday I can log in but my screen name will not display on the top of the browser, my account balance will not show, and if i click to sit at a table the welcome screen pops up and does not allow me to sit or access cashier or any other tab.

I contacted technical support yesterday around 8pm with the issue and they informed me that technical support ws working on the issue. It is still persisting; can we have a time frame for when this issue will be fixed please? Anyone else a mac user experiencing this issue?
Thanks for reporting this. We will have a look into it and reach out to you.
Party_Rep NJ is offline   Reply With Quote
Old 04-11-2018, 01:20 PM   #3
clockworkorange89
adept
 
clockworkorange89's Avatar
 
Join Date: Aug 2009
Posts: 708
Re: Mac User Issue After Update

same problem still persisting
clockworkorange89 is offline   Reply With Quote
Old 04-12-2018, 08:40 AM   #4
Party_Rep NJ
Party NJ Rep
 
Party_Rep NJ's Avatar
 
Join Date: Feb 2016
Location: Edison, NJ
Posts: 185
Re: Mac User Issue After Update

Quote:
Originally Posted by clockworkorange89 View Post
same problem still persisting
We apologize for the inconvenience. We are working on a fix and expect to have this resolved quickly.
Party_Rep NJ is offline   Reply With Quote
Old 04-12-2018, 10:09 AM   #5
clockworkorange89
adept
 
clockworkorange89's Avatar
 
Join Date: Aug 2009
Posts: 708
Re: Mac User Issue After Update

Thanks for the update. Contacted support at around 8:30pm last night and they assured me that it would be resolved "today" which i took to mean by the end of the night last night. Unfortunately, the problem is still persisting currently.
clockworkorange89 is offline   Reply With Quote

Reply
      

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Forum Jump


All times are GMT -4. The time now is 06:49 PM.


Powered by vBulletin®
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Copyright © 2008-2017, Two Plus Two Interactive
 
 
Poker Players - Streaming Live Online