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Old 10-12-2016, 02:01 PM   #1
davidabcdefg
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Join Date: Mar 2010
Location: Jersey City, NJ
Posts: 21
Log in error

unable to log in. main client opens but the smaller log in screen shows a garbled error message.

contacted customer support, told me to uninstall and it should work.

I reinstalled and same problem happening

windows ten. never a problem until today.
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Old 10-12-2016, 02:11 PM   #2
davidabcdefg
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Location: Jersey City, NJ
Posts: 21
Re: Log in error

http://imageshack.com/a/img923/2881/SJZhKq.png
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Old 10-12-2016, 10:43 PM   #3
Party_Rep NJ
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Location: Edison, NJ
Posts: 168
Re: Log in error

Quote:
Originally Posted by davidabcdefg View Post
Thanks for the screenshot. I've informed the relevant teams!
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Old 10-14-2016, 02:52 PM   #4
davidabcdefg
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Join Date: Mar 2010
Location: Jersey City, NJ
Posts: 21
Re: Log in error

I am still not able to log in.
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Old 10-14-2016, 02:56 PM   #5
Party_Rep NJ
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Re: Log in error

Check your PM's
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Old 10-14-2016, 11:28 PM   #6
chacharu33
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Join Date: Jul 2011
Posts: 511
Re: Log in error

Is this fixed? do you happen to use verizon fios?
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Old 10-14-2016, 11:36 PM   #7
chacharu33
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Join Date: Jul 2011
Posts: 511
Re: Log in error

I have the same issue. I tried logging in from Borgata hotel and the page loads fine but the pop up does not load when you try at home with my desktop or tablet. you can only log in via phone.
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Old 10-15-2016, 12:11 AM   #8
davidabcdefg
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Join Date: Mar 2010
Location: Jersey City, NJ
Posts: 21
Re: Log in error

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Originally Posted by chacharu33 View Post
Is this fixed? do you happen to use verizon fios?
no i use xfinity, and still having the issue

I can log in from my mobile but not from windows laptop
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Old 10-16-2016, 05:58 PM   #9
Party_Rep NJ
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Posts: 168
Re: Log in error

Thanks for reaching out to let me know you were able to successfully log in today. If this happens in the future please reach out right away.
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