Just chiming in here to say that I called CS immediately after receiving my refund emails to say that I am disputing the refund amounts. I was told that my issue was being forwarded to the appropriate department and that I would receive an e-mail and I'm still waiting. This way other people in the same boat as me (many of you I'm sure) can compare notes on when we get responses.
They will probably end up giving players some sort of additional credit for your stack after they throw your CS email around a little bit. Sad part is you have to fight for what's yours here. They could do the right thing and not issue refunds until they had everyones stacks correct but that wouldn't be how PartyPoker does things.
They will probably end up giving players some sort of additional credit for your stack after they throw your CS email around a little bit. Sad part is you have to fight for what's yours here. They could do the right thing and not issue refunds until they had everyones stacks correct but that wouldn't be how PartyPoker does things.
We are currently reviewing player disputes and working towards a resolution where applicable.