can't log into client, website down, wth... - Page 2 - nj.partypoker.com -- Two Plus Two Poker Forums

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can't log into client, website down, wth...

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10-15-2015 , 06:00 PM

#26

FatalFlaws

centurion

Join Date: Dec 2012 Posts: 189

Quote:

Originally Posted by luckyduck07

its up

very funny...

10-15-2015 , 06:00 PM

#27

ghost_of_m

grinder

Join Date: Aug 2014 Posts: 658

Quote:

Originally Posted by luckyduck07

umm..they just made me look like an a-hole..

i got back on but then closed it and tried again..now i cant..so sorry about that

No you are probably correct.

It doesn't go up at the same time for everybody.

Just curious, what ISP are you on?

I am on Verizon Fios today and they haven't got the fix yet.

10-15-2015 , 06:04 PM

#28

luckyduck07

journeyman

Join Date: Apr 2012 Posts: 396

Quote:

Originally Posted by ghost_of_m

No you are probably correct.

It doesn't go up at the same time for everybody.

Just curious, what ISP are you on?

I am on Verizon Fios today and they haven't got the fix yet.

xfinity

10-15-2015 , 06:04 PM

#29

Oceanfrog

newbie

Join Date: Nov 2014 Posts: 47

tilting

10-15-2015 , 06:05 PM

#30

clockworkorange89

adept

Join Date: Aug 2009 Posts: 709

got it to load but login in window won't show up

10-15-2015 , 06:05 PM

#31

luckyduck07

journeyman

Join Date: Apr 2012 Posts: 396

really gonna b dissapointed if i miss that 5k plo8 tourny..they never have plo8 with any $$ attached to it...25 minutes and counting till it starts

10-15-2015 , 06:11 PM

#32

FatalFlaws

centurion

Join Date: Dec 2012 Posts: 189

even if it comes back now, the first tournaments aren't going to start until at least 7, that's what they've done in the past with previous unexpected downtimes, an hour after relaunch before any tourneys.

10-15-2015 , 06:11 PM

#33

clockworkorange89

adept

Join Date: Aug 2009 Posts: 709

now the client won't load again, glorious

))))

10-15-2015 , 06:12 PM

#34

ghost_of_m

grinder

Join Date: Aug 2014 Posts: 658

In the same boat as you. But I think that our problem is actually worse than I first thought. I looked into it a little bit further. Party's DNS servers are correct now, and the servers used for Geolocation (which Party does not own) are wrong. So expect it to take an extra hour or so.

10-15-2015 , 06:13 PM

#35

clockworkorange89

adept

Join Date: Aug 2009 Posts: 709

please explain

10-15-2015 , 06:15 PM

#36

ghost_of_m

grinder

Join Date: Aug 2014 Posts: 658

Even after being able to log back in, the geolocation servers still have the old data. So I haven't been able to play yet. And it's likely that everybody will have that experience.

10-15-2015 , 06:17 PM

#37

clockworkorange89

adept

Join Date: Aug 2009 Posts: 709

the window won't fully load for me to sit, bit i can observe others playing

10-15-2015 , 06:20 PM

#38

FatalFlaws

centurion

Join Date: Dec 2012 Posts: 189

Quote:

Originally Posted by ghost_of_m

Even after being able to log back in, the geolocation servers still have the old data. So I haven't been able to play yet. And it's likely that everybody will have that experience.

same for me as well

10-15-2015 , 06:20 PM

#39

clockworkorange89

adept

Join Date: Aug 2009 Posts: 709

The log in window i mean

10-15-2015 , 06:20 PM

#40

ghost_of_m

grinder

Join Date: Aug 2014 Posts: 658

Quote:

Originally Posted by clockworkorange89

the window won't fully load for me to sit, bit i can observe others playing

Exactly.

It's like being the kid who didn't get chosen in dodgeball.

Don't they look like they are having fun? LOL

10-15-2015 , 06:22 PM

#41

clockworkorange89

adept

Join Date: Aug 2009 Posts: 709

LOLOL absurd..we should be up soon at least from the looks of things

10-15-2015 , 06:23 PM

#42

clockworkorange89

adept

Join Date: Aug 2009 Posts: 709

thanks for giving us the info that party didn't ghost! kept me from getting panicky (as a black friday survivor lol, I'm sure I'm not the only one your post helped)

10-15-2015 , 06:23 PM

#43

FatalFlaws

centurion

Join Date: Dec 2012 Posts: 189

it appears we are back in business

10-15-2015 , 06:25 PM

#44

ghost_of_m

grinder

Join Date: Aug 2014 Posts: 658

Quote:

Originally Posted by clockworkorange89

thanks for giving us the info that party didn't ghost! kept me from getting panicky (as a black friday survivor lol, I'm sure I'm not the only one your post helped)

No problem. We're all in this together.

10-15-2015 , 06:26 PM

#45

ghost_of_m

grinder

Join Date: Aug 2014 Posts: 658

Quote:

Originally Posted by FatalFlaws

it appears we are back in business

Agreed. Reconnected after logging out / logging back in.

10-16-2015 , 03:20 AM

#46

pokerColette

Poker Site Rep

Join Date: Apr 2007 Posts: 5,138

Quote:

Originally Posted by clockworkorange89

Im genuinely curious as to why party would not provide its customers with a basic explanation via this forum or otherwise by email. "your balance is safe, give us an hour. We know you have thousands with us and we are sorry for the inconvenience." its really easy, and when you have a large competitor poised to enter the market, probably should want to be a stand up company for your customers.

Quote:

Originally Posted by ghost_of_m

PartyPoker is part of a big company. Likely the people who are aware of this problem / working on a solution are far removed from the marketing people responsible for sending out mass customer communications.

From the looks of things, they are doing much more to try to right the ills of the past. Let's just give it a little time.

Hi all

I apologize for the delay in my response. This is on me as I personally missed the communication regarding issues experience last night in NJ - this is due to the time difference - sorry!

As you are aware we experienced an external network issues from outside of our servers last night which caused performance issues. The team have resolved all issues in full and will remain on high alert for the next few days.

Kind regards,

Colette

10-22-2015 , 02:47 AM

#47

ghost_of_m

grinder

Join Date: Aug 2014 Posts: 658

Quote:

Originally Posted by Party_Rep

Problem reappeared today at around 2:40 AM October 22 2015

10-22-2015 , 03:01 AM

#48

ghost_of_m

grinder

Join Date: Aug 2014 Posts: 658

Quote:

Originally Posted by ghost_of_m

Problem reappeared today at around 2:40 AM October 22 2015

Problem seemed to last only 15 minutes or so.

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