You are not alone. Many threads on here. I have been a regular at NL 400-5k for 8+ years. I also gave them everything they requested and they have done nothing about it for well over a year now. No idea how much it has cost me. All I can do is suggest everyone play elsewhere. They don't deserve to be in business. Disgusting.

Everyone hates a told you soer just say in

Good luck on the hand history. I've emailed them about 12 times over the last 1 year+ for mine from 2013 & early 2014 and am still waiting.

exactly why i just closed my Palladium Elite account

Does doing this actually work? And what impact does it have on the program by deleting party communicator?

If it helps great, but I doubt it's the root of the problem, it simply doesn't make sense. partycommunicator is needed for fast forward tables.

Hi all,

I can confirm the Hand History issue now stands resolved in full
yesman123 has been contacted by the relevant teams directly and is content with our resolution - we have been able to provide in full the requested HH data

I am confident we can now deal with similar player queries in a speedy manner and provide all information when requested.

We do apologize for the time taking to turn this around and resolve in full.

I am here to help when possible and we hope to gain player confidence going forward. We are constantly collating and reviewing all feedback from our players from the forum users, our social media and other poker communities IE: live events.
Your feedback is vital and we are committed to further improvements.

Kind regards,

Colette

I request that Party Poker finally and completely fix their software bugs and compensate people for the losses they have incurred as a result of their negligence.



this will never happen

You have corrected the issue on your end with retrieving hand histories, however that is the tip of the iceberg. The idea is for you to fix the problems with the software, not just ignore the problems for over year as you did with the hand history issue, until someone is loud enough or causes enough of a scene to you fix them.

Now that I have the hand histories, I know how much your refusal to fix the software has cost me. I doubt you want me to post it publicly so that others know how much they can expect to lose by playing on your site. No one has ever responded to the fact that in 10% OF THE HANDS SOMEONE IS GETTING DISCONNECTED. Any idea how absurd that is?

They will never accept responsibility for this. Jeffrey Haas straight out lied in his follow up letter. They tried blaming fios for past issues. I have some good info and letter from fios I may post in reference to his lie and misinformation.

They know they will be liable if they ever admitted issues that cause people to lose money on their end. Duhh.

Business 101.

My fav thing party does is invite players to Hoboken. Are given some great info and feedback. Then just yes the person to death and tell them they appreciate the feedback.

Most decisions party makes are business driven. They don't take into account what we say in here or email them. They may lie and say they do, but they don't.

So, anyone ever get a bonus or credit on account of the FIOS issue?

Most of my crashes happen when i was playing 200nl. Since i removed the PartyCommunicator in HM2 and the new update i have played 15k hands at 100nl without crash errors. The chat display still glitches out but my original issue has been resolved. I hope when i move back up to 200nl next month the issue will not return. I do not think this is the issue but you never know.

tl;dr removing HM2 party communicator from the hm2 folder resolved the issue on my end either that or the update they performed most likely the update.

Hi thread -

Colette, I'm going to PM you as you requested in Feb for people for whom the bug is still affecting.

I just wanted to publicly state that any time I play on either Party or Borgata I --still-- have the same problem where the software just randomly closes at times.

For cash games: I sometimes can still play my hand though I have to quickly click the "I Am Back" button and I can never see my hole cards any longer.

For tournaments: I usually do NOT have to click "I am back" and CAN see my hole cards and play the hand.

This is obviously costing me money every single time in cash game hands, depending on what stage of the game things are in.

I have re-downloaded the software and it does nothing. Party/Borgata emailed me a month ago triumphantly telling me that the problems are over. Not true.

I can't take the software crashing on a nigh basis I have put less then 1k hands in on party in the last 2 months. I can't help but feel that party poker really just could care a less if a you play there or not at this point. Customer service is like talking to a wall.

Again a thread about this? Really

Either take the good with the bad or just roll.

Unfortunately , if any of us chose the latter , we would not be missed; further validating your position on how party poker feels about you or me or she or him or anyone.

I feel your pain . Believe me. I have my issue too.

Vervet to why do you pop up in ever thread I start. Fans Are cool but the stalking needs to stop

Borgata poker disconnected apx 5PM-been unablen to reconnect-it's now 5:30PM
I get an error-118 message and it won't load the tables.
Anyone else going thru this?
And I can get on 888 all through this time.

Can't get on either.

Can't login. Got kicked out of Borgata while playing a heads up sitngo. --- Service Provider --- Still Verizon Fios

I have Verizon Fios and am having issues as well. When I try to log in I get Error-102. I eventually managed to log-in, but then couldn't load any tables despite being able to see them in the lobby. I also cannot load the website.

Back up.

same issue. I use FIOS as well

Uh-oh

Hi all


We had an tech issue last night affecting some users.

Can you please take a second and PM myself your usernames on Party

Kind regards,

Colette

Haven't been keeping up with this thread. But what happened to the MFC that was supposed to take action a while back? Nothing is resolved. That's why I stopped following this thread. Because promises for a fix keep getting broken. Seems they really don't place much of a priority on it either, as this has been on going for roughly 6 months or so. Not sure how this allowed.