Quote:
Originally Posted by Party_Rep
Hi-
Earlier in the evening we experienced a series of crashes throughout the client. We apologize to all players and the cause of the issue is being addressed. For those of you with MAC geo location issues, we are aware that the last update has caused some users to have difficulty in verifying that you are in the state of NJ. We realize this is unacceptable and we are working on the solution in real time. I know it is a crappy situation, but it will only improve as time passes. Please be patient as we work to resolve these issues.
Update: the MAC geo comply issue should be resolved as of 8:40 pm 11-30-13
Marc B.
I uninstalled the nj.partypoker software from my MacBook pro (and also deleted the gc-browser-plugin-client_2_1_3 & gc-browser-plugin-client_2_1_7 from internet plug-ins' folder), restarted it and then downloaded the nj.partypoker software again (5 pm EST on 12/1/2013). It told me that my location could not be verified. Then I went on to nj.partypoker.com, and tried to play in browser; it asked me to download gc-browser-plugin-client_2_1_7 in order to continue, which I did and still no luck with verification. Please Party_Rep, help because this is frustrating and I’m out of ideas at this point. I live within ten miles of AC and still can’t play on your site.
Finally, to seek help from technical support over the phone is just as frustrating as try to solve the situation alone because they don’t seem aware of anything and in addition, their communication skills are very limited.
Thank you in advance for your concern and time.