*** Ultimate Poker General Discussion Thread *** See first post for FAQ link! - Page 90 - ULTIMATEPOKER.COM -- Two Plus Two Poker Forums

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*** Ultimate Poker General Discussion Thread *** See first post for FAQ link!

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05-07-2013 , 11:13 AM

#2226

topdog87

newbie

Join Date: Aug 2012 Posts: 32

Congrats UP on being first outta the gate...

ur time of being on top (first outta one) will be short lived,..

ur software sux...

cant believe the developers failed on this...the software looks like its a 2003 vernon....unacceptable imho

once WSOP.com becomes available ur done...

enjoy the rake while u can...cuz its not gonna last

nice try...cant believe how hard up everyone is to play online that they would play on a site that is totally sub-par...the games must be juicy...only possible reason

05-07-2013 , 11:14 AM

#2227

kjonly

journeyman

Join Date: Aug 2011 Posts: 289

I will have to move to Nevada to be able to play on UP. Maybe UP can pay my moving expenses. Oh and if they could hook me up with a place to stay for the first couple months while I find an apartment to make the transition a little easier, that would be nice too. And finally, if they could pay my first six months living expenses so I can concentrate on building my bankroll it would be much appreciated. After all, I would be making the move to play on their site. lol. Like the above poster, I will be depositing at least $50 on their site.

05-07-2013 , 11:26 AM

#2228

lupette

newbie

Join Date: Aug 2008 Posts: 17

Quote:

Originally Posted by IseeWHTuDID

Ok here is my issue, I have tried emailing support am getting no where. I am a Verizon customer so I bought a Samsung prepaid phone from Walmart. It allowed me to get verified and I thought I was good to go.

My issue now is that after playing for roughly half an hour or so I will start getting disconnects. And then the strangest part is the entire poker client will just crash and suddenly disappear. Usually right in the middle of a hand.

Anyone having a similar issue, what might the problem be? I have a VERY new computer, I am on the East side of LV, Cox high speed internet, T-mobile phone. Why am I disconnecting?

I haven't read ahead to see if anyone answered this for you already or not so if they did please forgive the redundancy. I have been playing everyday since the first and I am pretty sure I know what is happening to you. I could be wrong though so take it for what it's worth . . .
While we play our phones must be charged, turned on, and able to receive enough signal to be triangulated. If our phones become inactive for any reason, the symptoms you discribe ensue. Eventually, when you are logged off, you will have to receive an SMS and enter a pin before you can log in again. I believe this is just part of the way they make sure you are in NV while playing.

05-07-2013 , 11:56 AM

#2229

augie_

missed out on bitcoin

Join Date: Dec 2003 Posts: 21,627

yo scotty, wanna pay my car insurance this month?

05-07-2013 , 12:22 PM

#2230

chiefsfan17

veteran

Join Date: May 2007 Posts: 2,045

Quote:

Originally Posted by Scottyy

Mail me the bill and I will pay it

Scott

Huh?

05-07-2013 , 12:37 PM

#2231

rjljr2

centurion

Join Date: Sep 2008 Posts: 178

FYI: If numbers are down tonight on UP, the blame might be CenturlyLink. They are reporting widespread outages (vegas and national) and no ETR.

05-07-2013 , 12:41 PM

#2232

Videopro

Making TV

Join Date: Oct 2002 Posts: 19,240

Quote:

Originally Posted by rjljr2

FYI: If numbers are down tonight on UP, the blame might be CenturlyLink. They are reporting widespread outages (vegas and national) and no ETR.

Ugg. I am at home atm on Cox. Just tried to ping my office on Centurylink DSL and got no response.

05-07-2013 , 12:47 PM

#2233

TheTenderVigilante

grinder

Join Date: Nov 2012 Posts: 634

Quote:

Originally Posted by topdog87

somehow...

i get the sense...

you didn't use...

enough ellipses

05-07-2013 , 12:51 PM

#2234

Player Verify

banned

Join Date: Jul 2011 Posts: 13

Quote:

Originally Posted by PokerXanadu

The challenge in geo-locating a player inside NV might be legal rather than regulatory. Allowing any player outside the borders of NV to play would not only be a violation of NV law, but possibly illegal under the laws of the other state and thereby also a violation of federal law (UIGEA). The border buffer zone gives the state and sites a more assured legal defense. There is no such thing as "locking in" an IP address to a specific location, and the cell tower geo-location is also not accurate enough to implement without a buffer zone.

The site could implement an optional GPS dongle (like: http://www.responsible.com.au/page/safety_netreg.html) for players that are not able to verify their location otherwise. It should be accurate enough to implement without the buffer zone, although I'm not sure how good it is for indoor use.

I see your point but my IP never changes and so I either have a static IP, or it's Dynamic and sticky.

05-07-2013 , 01:09 PM

#2235

Mesquite

newbie

Join Date: Apr 2013 Posts: 31

Quote:

Originally Posted by Player Verify

I see your point but my IP never changes and so I either have a static IP, or it's Dynamic and sticky.

My ip geolocation shows Mesquite Nevada. Even though I legally reside inside Nevada I am inside that 1.5 mile buffer. So I am not allowed to play.

05-07-2013 , 01:10 PM

#2236

nunnehi

Carpal \'Tunnel

Join Date: May 2011 Posts: 9,525

I think I'm the first to say that, when I just logged in, I'm getting all kinds of Trend Micro warnings for the first time. When I went to the deposit page, to see what kind of options there are for deposit, I got this message when trying to go to the page (Trend Micro blocked it):

Dangerous Page

Trend Micro has confirmed that this website can transmit malicious software, or has been involved in online scams or fraud.

Did you get hacked?

05-07-2013 , 01:11 PM

#2237

DayTripping

old hand

Join Date: Sep 2005 Posts: 1,799

I was at Green Valley Ranch last night and all the poker dealers as well as table game dealers were wearing UP shirts. Lots of signs and posters throughout the casino. They also had this booth right outside the poker room where they were signing up new players.

05-07-2013 , 01:19 PM

#2238

Gioco

veteran

Join Date: Feb 2008 Posts: 2,410

It's heavily promoted throughout the Red Rock though I haven't seen a separate sign up table; could be due to the hours I keep; even the placemats at the buffet are devoted solely to it.

05-07-2013 , 01:23 PM

#2239

VP$IP

Carpal \'Tunnel

Join Date: Aug 2007 Posts: 6,841

Quote:

Originally Posted by Mesquite

My ip geolocation shows Mesquite Nevada. Even though I legally reside inside Nevada I am inside that 1.5 mile buffer. So I am not allowed to play.

You live in the DePokerized Zone of Nevada.

05-07-2013 , 02:06 PM

#2240

Dax @UltimatePoker

Deactivated Rep Account

Join Date: Apr 2013 Posts: 408

Quote:

Originally Posted by DayTripping

That guy at the table looks familiar.

05-07-2013 , 02:15 PM

#2241

PokerXanadu

Carpal \'Tunnel

Join Date: Oct 2006 Posts: 10,583

Quote:

Originally Posted by Player Verify

I see your point but my IP never changes and so I either have a static IP, or it's Dynamic and sticky.

But that doesn't mean you must always be in the same location or that your IP resolves to a location within NV. That's why the site can't rely solely on IP for location. They have to use another technology as well to satisfy the regulators, and the one that UP chose is cell tower triangulation, which is accurate to about 3/4 of a mile (the 1.5 km (.93 mile) buffer gives them a small margin of error):
http://wrongfulconvictionsblog.org/2...-how-it-works/

Another technology they could implement is intranet tunneling over a cable network (e.g., Cox Cable), which could be a stand-alone geo-location solution for subscribers to cable internet. I imagine eventually sites may have multiple geo-location options available for players. Of course, the best solution is to sign up the neighboring states to compact for interstate online poker.

05-07-2013 , 02:21 PM

#2242

Dax @UltimatePoker

Deactivated Rep Account

Join Date: Apr 2013 Posts: 408

Quote:

Originally Posted by sevencard2003

so dax, if im supposed to go with another carrier, (other than the one im paying $80 a month to now with the scottsdale ISP address) if i have to BUY a whole brand new modem and plan, who should i get it from if i want a NV ip address? how do i know ANY isp providers in Vegas would have a vegas address for broadband laptop modems? is any readers having success using a monthly broadband modem, and is anyone reading this thread even smart enough to know what a broadband modem is? (its a little stick u plug in to ur laptop)

thats the ONLY way to get cheap internet in NV, most of the hotels are outrageously overpriced by the day or week, and the weeklies usually ask for $10 a week extra (budget suites, siegel, etc). and most of the time the wifi dont work. thats why i quit using it. 95% of the hotels i stayed at with wifi, that werent very good hotels to begin with but cheap, the wifi didnt work hardly at all but they still ripped u off and took ur money, and thats why i no longer use wifi.

i could get a $40 a month cricket internet plan, actually cheaper than the plan i have now with verizon, if the IP address shows as NV, but its $130 upfront to BUY the modem.

i think stations should reimburse their customers if they have to go to this much trouble to be able to play online. why not reimburse me? hell i need the money and deserve it for going to all this hassle. u offered to reimburse mac users for installation, so why shouldnt people also be reimbursed for having to switch internet service providers and buy modems? its only fair id say.

I would strongly recommend Cox communications.

At this time, we're not reimbursing for other technical issues because we expect that we will be able to resolve them shortly. As I said, don't pull the trigger too quickly on carrier and ISP changes - we're really hoping to have these kinks worked out soon. Just keep an eye on the thread (and FAQ at the top) and bear with us.

05-07-2013 , 02:29 PM

#2243

Dax @UltimatePoker

Deactivated Rep Account

Join Date: Apr 2013 Posts: 408

Quote:

Originally Posted by lupette

snip

Ironic that cashing out is the only thing that works smoothly (I'm assuming of course)

My husband was unable to do a partial cash out at the casino when he wanted more funds to play in a live game where he was running terrible. This policy is neither good for the casino or the players, so I emailed Dax privately, to see if they could put it on the stuff to fix list. Edited here since I just found the response from Dax. (He had answered it shortly after I sent it. I just didn't see it until now.) He said the cashout has to be reviewed for collusion, chip dumping, etc. which couldn't be done at the cage. Well whatever . . . i doubt that the players currently cashing out, are guilty of such activity but if you need to hold the funds then I guess you need to . . .sigh.

I just tied to cash out what was left of my original deposit and was told that a 48 hour hold was being put on it for "verification and review" (I think those were the terms they used.) What the heck is this all about?

Dax . . . if you ever find time to respond to me . . . I have some other issues that you (or someone at UP) should probably address. I will not post them publicly. Based on the aforementioned PM. . . maybe you already know. Sigh.

I don't actually work for support, but I can try to take a stab at general questions, which may or may not be true for your account. I would say that it might be because you have a large amount of play, or an ACH deposit that hasn't cleared yet.

We don't currently support initiating cashouts directly at the cage because we don't (can't) put the burden on those employees to review the cashout. Quite a bit needs to go into a cashout review, and we don't want to imply that a cashout can be done while a customer is waiting in line - it just can't. There's play to review, the source of the funds, tournament reports, and various other things we look at that take "up to 72 hours" (in practice, less).

I'm sorry that I don't have better news for you about that, but that's the way it is for now. It definitely seems like depositing and cashing out at the cages are a really big deal, though - and we are happy how it's been going so far.

05-07-2013 , 03:30 PM

#2244

urDONEson79

enthusiast

Join Date: Mar 2009 Posts: 64

I have a Mac and picked up a windows 7 with a prepaid tmobile phone that costs $20 and registered easily which I'm very thankful for. I emailed support and asked how much rake I paid so far and didn't get a response yet. Do I email a different department? Also, any timeframe on the 100bb tables? Thx in advance

05-07-2013 , 03:39 PM

#2245

oldbookguy

veteran

Join Date: May 2007 Posts: 3,025

Quote:

Originally Posted by PokerXanadu

But that doesn't mean you must always be in the same location or that your IP resolves to a location within NV. That's why the site can't rely solely on IP for location. They have to use another technology as well to satisfy the regulators, and the one that UP chose is cell tower triangulation, which is accurate to about 3/4 of a mile (the 1.5 km (.93 mile) buffer gives them a small margin of error):
http://wrongfulconvictionsblog.org/2...-how-it-works/

Another technology they could implement is intranet tunneling over a cable network (e.g., Cox Cable), which could be a stand-alone geo-location solution for subscribers to cable internet. I imagine eventually sites may have multiple geo-location options available for players. Of course, the best solution is to sign up the neighboring states to compact for interstate online poker.

Other than the mentioned intranet tunneling what other options are available out of curiosity?

05-07-2013 , 03:46 PM

#2246

idun215

veteran

Join Date: Jul 2012 Posts: 3,015

Mail him the bill!! i want updates to see if he actually paid for it. Lol. If he does i think it was a nice gesture for putting in time and effort. Although if were talking about they should compensate the guy that drove all over nevada testing the logins earlier in this thread.

05-07-2013 , 03:53 PM

#2247

timormson

journeyman

Join Date: Jan 2013 Posts: 367

Quote:

Originally Posted by Dax @UltimatePoker

That guy at the table looks familiar.

I don't see no parrott on your shoulder
.and wheres your eyepatch..LOL

05-07-2013 , 04:08 PM

#2248

Horribleplay702

adept

Join Date: May 2008 Posts: 860

Really wish I could plug my HH into hem I'm dying to know how much under EV I'm running. Jesus

05-07-2013 , 04:24 PM

#2249

SretiCentV

Pooh-Bah

Join Date: Oct 2006 Posts: 3,695

Quote:

Originally Posted by Horribleplay702

Really wish I could plug my HH into hem I'm dying to know how much under EV I'm running. Jesus

Is it saving hand histories as files now?

05-07-2013 , 04:30 PM

#2250

PokerXanadu

Carpal \'Tunnel

Join Date: Oct 2006 Posts: 10,583

Quote:

Originally Posted by oldbookguy

Other than the mentioned intranet tunneling what other options are available out of curiosity?

See: http://en.wikipedia.org/wiki/Locatio...cating_methods

There are currently only two geolocation service providers which have been licensed by the NV Gaming Commission for interactive gaming:

CAMS, LLC (via Loc-Aid)

XYverify

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