Every time I sporadically check this thread all I read about is people trying to get an account going. Has anyone actually played a hand yet?

That's because all those who connected successfully are playing instead of on here complaining, obviously.

Maybe someone should email WPT Jacksonville winner Shawn Cunix. He owns like 80+ Verizon Wireless stores. He might have some pull.

I took a look at their coverage map. Your coverage is really weak in Jean. Don't worry about changing your phones mode. You are barely in a 2G area. Coverage is really good in Primm though and there is free wifi at the McDonald's and Starbucks.

GOTdamn


cant wake till online poker is available everywhere. I say 2.5 years

speaking of NJ and Delaware, since they legalized poker already, cant Nevada compact up with them in the near future or am I missing something...NJ would give you an extra 20 million people to draw from ( including new Yorkers and philly people who would adopt jersey as their new home)

dax should be happy they aren't testing this in in NJ.. imagine 6000 guys in newark wondering why they cant be geo-verified because its coming up on a NY tower...lol
in my best new York accent.
"..what the hell dude. why wont this god damn thing verify me already.
well **** , i'll just go get a canole and wait"

Does UP have player to player transfers?

Nope. Apparently NV won't allow it

My initial $300 ach deposit from a few days ago finally cleared at my bank this morning and UP still won't allow another ach deposit to go through.

Stop sucking UP....seriously. This "launch" is getting embarrassing. People can't deposit, people can't get verified, people can't used their phones. Ironic that cashing out is the only thing that works smoothly (I'm assuming of course) Maybe you should just shut down operations until you have a product that is semi-feasible.

lol at people getting angry with UP, its literally been up 3-4 ****ing days, calm down and stop being so grumpy.

these things take time and your ******ed for thinking that it would launch with 0 problems and youd be able to jump straight into play.

black friday happened 2 years ago, im sure you can wait a little longer you ungrateful pos.

Why is this such an issue for you? Did you already lose the $300???

If so I agree with you. Make it easier for the fish to redeposit.

I think it would be excellent to reward the players who helped launch the site. Those who went through all the headaches of the first few days but sat a bunch of tables and got games going. When you launch the VIP program maybe have a multiplier for rewards points for the startup people.

you're embarrassing

Yes, I was essentially playing with 3 buy ins because this was all I could deposit via ach. I don't really feel like paying the hefty wire fees my bank charges and seeing how I haven't had 1 of 3 emails addressed in the last 72 hours I wouldn't want to mail a check to them and have it sitting around. And there aren't Station casinos in N Nevada. If I can't deposit how is a casual fish going to? I'm a customer. I have a right to be pissed if a product sucks and frustrates me. If the product isn't ready, don't launch. Simple as that. I'm more worried word is going to get out at what a pita it is to play on here and that UP is going to give a premature black eye to the start of legal US online poker.

The Sedins don't need location verification to get behind the net and score.

I'd have to check on this - our ACH (behind the scenes) is in flux from day to day right now. Our payments manager isn't in just yet, but I'll ask him when he is.

So people shouldn't expect to be able to "jump straight into play" when an online poker site launches? You sir, use mind boggling logic. Of course there's going to be bugs, but not having the means to allow the casual player to get money on after he bustos is beyond terrible. So much for liquidity.

And I don't have to be grateful someone is providing an entertainment service.

Hey, thanks for the kind words. Glad you're up and running. 1 down, a few to go.

Nope, sorry - you can create an account while out of state, but we don't offer play money yet. The freerolls thing would most likely be a no based on the legislation and compliance I've seen.

Glad to hear the verification queues are coming down a bit.

I'm assuming she's getting a similar sort of loc-aid timeout internally here. We're working on this every waking moment.

Every casino game has to go through something called a "field trial". During this field trial (27 days left!), we have limited ability to change our software. The GCB wants to ensure that any machine on the floor of a casino works perfectly, and this applies to our game as well. We can change certain things (settings, content on web pages) but we can't touch others (the way the cards are dealt, or other core game mechanics) during this period.

During this field trial, they perform intensive audits of gameplay, poke and prod our software to make sure everything's working as intended, and look around our business (metaphorically speaking - they're not actually here) to ensure everyone has (or doesn't have!) the right permissions, access to software, data, and so on.

It should be transparent to you guys, but for us, this is part of the reason the software has to be "simple" to start - we want to blast through field trial without a hitch, then start adding the features that we think are cool.

Yup.

+1

We only got added to Norton's whitelist yesterday afternoon. Refresh your definitions in Norton and you should be good to go (you can also temporarily disable Norton, but I don't use it so I don't know how myself - anyone?).