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*** Ultimate Poker General Discussion Thread *** See first post for FAQ link! *** Ultimate Poker General Discussion Thread *** See first post for FAQ link!

04-30-2013 , 06:38 PM
why is gender mandatory and why is there no tranny box this seems discriminatory
04-30-2013 , 06:40 PM
Quote:
Originally Posted by ZeroPointMachine
I registered, verified text message, deposited by echeck, and now I cannot play because my account status shows NV location not verified.

I have emailed support and have an AT&T phone and am sitting in my Las Vegas home...
I do apologise for this. If you have an iphone 5, try turning off LTE - that seems to work for location verification. Also remember that you have to LOG BACK IN to force a location check.

You can also email us at playercare@ultimatepoker.com. The queue is a little long right now as I mentioned, but we'll do the best we can to get on it ASAP. We just launched a poker site 6 hours ago. Things are pretty hectic.
04-30-2013 , 06:40 PM
Quote:
Originally Posted by Daxonovitch
We'll do the best we can to improve this. We have quite a few things that you don't see that help us locate and identify collusion and bots. This aspect clearly doesn't work as smoothly as it should. At a minimum, we can make it so that other tables don't steal the focus as you're trying to type it in.
could you make it come up after we have folded or something. or just put the table on 20 sec break to make everyone enter
04-30-2013 , 06:42 PM
Quote:
Originally Posted by The4thFilm
why is gender mandatory and why is there no tranny box this seems discriminatory
wat?
04-30-2013 , 06:44 PM
Are you going to be able to get a fix on this Verizon problem?

An awful lot of people are on Verizon.

Could you at least acknowledge that you are working on it.

I'm not changing phone companies, just to play at your site.
04-30-2013 , 06:47 PM
Quote:
Originally Posted by MPTreasure
Are you going to be able to get a fix on this Verizon problem?

An awful lot of people are on Verizon.

Could you at least acknowledge that you are working on it.

I'm not changing phone companies, just to play at your site.
they did. you just didnt bother to read the previous posts.
04-30-2013 , 06:48 PM
Quote:
Originally Posted by ZeroPointMachine
I registered, verified text message, deposited by echeck, and now I cannot play because my account status shows NV location not verified.

I have emailed support and have an AT&T phone and am sitting in my Las Vegas home...
Quote:
Originally Posted by Daxonovitch
I do apologise for this. If you have an iphone 5, try turning off LTE - that seems to work for location verification. Also remember that you have to LOG BACK IN to force a location check.

You can also email us at playercare@ultimatepoker.com. The queue is a little long right now as I mentioned, but we'll do the best we can to get on it ASAP. We just launched a poker site 6 hours ago. Things are pretty hectic.
I have a Samsung Galaxy express. I have tried logging in several times. No Luck.

I have played online for ten years. This is a first. A site that lets you deposit but not play...
04-30-2013 , 06:48 PM
Dax, medal of honor for fielding all the questions on here today dude. You guys are off to a kick ass start. Couple of quick things from my perspective (US Citizen living/playing in Vancouver).

-HUD's; yeah, a million threads on here elsewhere, so not to derail. Just go with the flow. Every site allows them. Without even debating the pro's/con's just focus on other stuff. It's not worth the effort to try to prevent them. People who want to code/use a hud will find a way to do it so just let everyone use them and it's a level playing field. End of story.

-Anonymous tables; hell no. Everyone has a screen name which is anonymous enough. We want to have some connection/persistence to the people we're playing with. There are personalities, stories, and statistics that live with players and their accounts. There is ownership and responsibility to having an account when you know you can't change it and whatever you say/do at the tables will stick with you (if you're a reg). Please don't consider this.

-Shared player pools; I know this is a legislation issue, but I can't wait until you can share your player pool with countries that allow poker like Canada. Although I have a feeling your site is going to be reg-infested for the first 6-9 months, so it will be a shark tank. Once the fish are back join up with us here in Canada.

-UFC/Dana White; Are the Fertitta's heavily involved? It would be awesome to start to use that UFC marketing muscle and Dana White to re-promote poker to the US public. The cross-promotion opportunities for fighters to endorse the site, run UFC satellites, and get Dana out there talking Poker are mind blowing.

Good luck, and go Canucks, eh!!
04-30-2013 , 06:48 PM
Quote:
Originally Posted by iosys
As a computer science person, it's my duty to tell you that a programmer can get around captchas very easy
We recognize captcha outsourcing is an issue. This is offset slightly by the fact that entering a captcha is time sensitive.

We also recognize there are OCR packages that can recognize captchas. We have some things in place to combat this too.

We're not complete idiots (at least, it hasn't yet been PROVEN that we're complete idiots), but there's a balance to combating the bots and simply providing a reasonable expectation that there aren't any. We could make software that requires a heart rate monitor, multiple captchas of different types, scan for heat map of button click locations, examine mouse movement, aim a webcam at you and require someone to talk to you on the phone about your hands. Maybe a urine test every 30 minutes. That seems excessive, though. Lots of work, scares away lots of normal players, and so on.

What also is surprisingly effective is raising the rake at the microstakes just a few fractions of a percent. Bots are generally bad (I'm sure there are exceptions) and don't beat the cheeseburger stakes and higher. If you raise the rake a little bit on the lower levels, the players don't mind (they're playing for fun) and the bots are no longer profitable, making the games better for the humans.

Thoughts?
04-30-2013 , 06:49 PM
Quote:
Originally Posted by MPTreasure
Are you going to be able to get a fix on this Verizon problem?

An awful lot of people are on Verizon.

Could you at least acknowledge that you are working on it.

I'm not changing phone companies, just to play at your site.
go to walmart

get $20 prepaid phone

Turn it on and get the verification text

leave phone on at all times so you can play
04-30-2013 , 06:50 PM
raising rake? lol no.
04-30-2013 , 06:50 PM
Quote:
Originally Posted by MPTreasure
Are you going to be able to get a fix on this Verizon problem?

An awful lot of people are on Verizon.

Could you at least acknowledge that you are working on it.

I'm not changing phone companies, just to play at your site.
We are absolutely working on it. Literally every day we're on the phone with various people over there to get it working. I don't know more details than that, but I promise you this is a big deal for us.
04-30-2013 , 06:51 PM
Quote:
Originally Posted by ZeroPointMachine
I have a Samsung Galaxy express. I have tried logging in several times. No Luck.

I have played online for ten years. This is a first. A site that lets you deposit but not play...
Yeah, I understand your pain. The reason we let people "deposit and not play" is that we think there will be a lot of people who want to come and visit Vegas and have the account all ready to go.

We're going to figure out the location bumps as soon as possible. Trust me when I say we have all available resources trying to hammer this dent back smooth.
04-30-2013 , 06:53 PM
I signed up got the text, replied, confirmed email and logged in and says unable to verify. I turned off LTE as I'm using phone as hotspot. Still no go.

Please help.

I have ATT Iphone 5
04-30-2013 , 06:54 PM
I just got news that we're going to reimburse VMWare purchases if you deposit $1k.

If you want to play on your mac, and were looking for an excuse to purchase an emulator, there you go. Send playercare@ultimatepoker.com an email asking for the details.
04-30-2013 , 06:56 PM
Is an Ipad/iphone app forthcoming?
04-30-2013 , 06:58 PM
What's the max deposit?

What are your plans for the highest FLHE games you'll spread?

Can I sign up from a different state, rent an apt in NV that I can use for poker, or do I need to have a NV driver license?

Thanks.
04-30-2013 , 06:58 PM
So if someone comes to Vegas, plays on Ultimate Poker, and doesn't cashout while in Vegas can they have a check sent to them in their home state wherever it might be?
04-30-2013 , 07:03 PM
Quote:
Originally Posted by z4reio
What's the max deposit?

What are your plans for the highest FLHE games you'll spread?

Can I sign up from a different state, rent an apt in NV that I can use for poker, or do I need to have a NV driver license?

Thanks.
Anyone can play on the site while they are physically located in NV; you do not need an NV driver license, you do not need an NV apartment.

The other two I can't answer, because they haven't been asked and answered in this thread yet.
04-30-2013 , 07:05 PM
Quote:
Originally Posted by Daxonovitch
We recognize captcha outsourcing is an issue. This is offset slightly by the fact that entering a captcha is time sensitive.

We also recognize there are OCR packages that can recognize captchas. We have some things in place to combat this too.

We're not complete idiots (at least, it hasn't yet been PROVEN that we're complete idiots), but there's a balance to combating the bots and simply providing a reasonable expectation that there aren't any. We could make software that requires a heart rate monitor, multiple captchas of different types, scan for heat map of button click locations, examine mouse movement, aim a webcam at you and require someone to talk to you on the phone about your hands. Maybe a urine test every 30 minutes. That seems excessive, though. Lots of work, scares away lots of normal players, and so on.

What also is surprisingly effective is raising the rake at the microstakes just a few fractions of a percent. Bots are generally bad (I'm sure there are exceptions) and don't beat the cheeseburger stakes and higher. If you raise the rake a little bit on the lower levels, the players don't mind (they're playing for fun) and the bots are no longer profitable, making the games better for the humans.

Thoughts?
Impressed actually and my post wasn't to go all out and say it's not enough by what you're doing. If it was me making the decisions; I just wouldn't have captchas in game bothering players. I would just work on hand analysis code for suspicious collusion/bots but I assume that is a high priority or already something is setup.

When I travel to your state, I'm definitely going to try your site, gl with the success I hope your team gets.
04-30-2013 , 07:06 PM
Can I use my phone as a hotspot for Internet to my laptop while playing?
04-30-2013 , 07:06 PM
Quote:
Originally Posted by Daxonovitch
We recognize captcha outsourcing is an issue. This is offset slightly by the fact that entering a captcha is time sensitive.

We also recognize there are OCR packages that can recognize captchas. We have some things in place to combat this too.

We're not complete idiots (at least, it hasn't yet been PROVEN that we're complete idiots), but there's a balance to combating the bots and simply providing a reasonable expectation that there aren't any. We could make software that requires a heart rate monitor, multiple captchas of different types, scan for heat map of button click locations, examine mouse movement, aim a webcam at you and require someone to talk to you on the phone about your hands. Maybe a urine test every 30 minutes. That seems excessive, though. Lots of work, scares away lots of normal players, and so on.

What also is surprisingly effective is raising the rake at the microstakes just a few fractions of a percent. Bots are generally bad (I'm sure there are exceptions) and don't beat the cheeseburger stakes and higher. If you raise the rake a little bit on the lower levels, the players don't mind (they're playing for fun) and the bots are no longer profitable, making the games better for the humans.

Thoughts?
I would bet most poker players on 2 + 2 would disagree with the an idea of raising rake as a solution to reduce bots. Reading that micro stakes players don't care about rake also bothers me, especially coming from a site representative.

Hopefully strict legal action against those proven to using bots will be enough to seriously curb the problem.
04-30-2013 , 07:07 PM
max deposit is unlimited for bank wire or depositing at the cage afaik
04-30-2013 , 07:07 PM
Quote:
Originally Posted by bandonlooper1
alright im in and verified, guess ill go up to red rock to make a deposit
Red rock by Reno Nv?
04-30-2013 , 07:08 PM
Quote:
Originally Posted by 4barreledjoe
Red rock by Reno Nv?
Red rock is in Summerlin

      
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