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*** Ultimate Poker General Discussion Thread *** See first post for FAQ link! *** Ultimate Poker General Discussion Thread *** See first post for FAQ link!

05-08-2013 , 12:00 PM
Quote:
Originally Posted by sparhawk36
As has been stated several times in this tread. Iovation is one of only 2 companies licensed by the NVGB to provide age and identity verification. Iovation has no access to any player information, servers, software or any other part of the game itself. it is only used to verify that you are who you say you are and that you are over 21 years old. This is done by comparing your SS number, and the address you input to verifiable addresses for you in the database.
Actually Iovation is not licensed by the NGCB. They are a third-party vendor for the licensed service provider CAMS, LLC. I don't know the licensing investigation procedures used by the NGCB in the case of third-party vendors, but perhaps that is how the UB connection flew under the radar. Perhaps it should be brought to the attention of the NGCB. Here is their contact info:
http://gaming.nv.gov/index.aspx?page=24

Or, PM me with all the relevant info, connections, etc. and I'll do it.
05-08-2013 , 12:06 PM
Quote:
Originally Posted by PokerXanadu
Actually Iovation is not licensed by the NGCB. They are a third-party vendor for the licensed service provider CAMS, LLC. I don't know the licensing investigation procedures used by the NGCB in the case of third-party vendors, but perhaps that is how the UB connection flew under the radar. Perhaps it should be brought to the attention of the NGCB. Here is their contact info:
http://gaming.nv.gov/index.aspx?page=24

Or, PM me with all the relevant info, connections, etc. and I'll do it.
Is there some player benefit to your inquiry/offer to help?
05-08-2013 , 12:19 PM
Dax

I'm not a nevada resident....just been following this historic kickoff for legal US online poker.

Just wanted to say that the level of support you guys have given ITT...even though you aren't technically working in support for the company...is above and beyond any other online poker company I've ever seen...barring maybe Pstars.

With all the long days and ODing on coffee...just know that some people out there appreciate that you are currently the hardest working man in showbidness.

Keep grinding and I think you and the company will do well.
05-08-2013 , 12:28 PM
Quote:
Originally Posted by LovinItAll
Never post, but thought this might be a good time:

- The two reps for UP that have been fielding questions have done a great job. It would be nice if some 2p2'ers actually read through the thread before asking some of the redundant questions. I'm sure these guys are busy.

- Me: Have Verizon/Cox, had to buy an ATT burner. Once I had the phone, I was verified instantly. No ID check, etc. Snap funded via ACH.

- Started playing yesterday and, other than timing out (std), I've never been booted. No lag, either, but that may be because I have the Cox 'internet for the price of a car payment' plan.

- I am CRUSHING UP...up .55 (cents) atm

Complaints that the complainants should stfu about (at least for now):

- "Up to 72 hours to get my money? DIE!"


Perfectly legit explanation given. Btw, how long did it take you to get your last withdrawal from (any other poker site in the universe)?

- The software/geo location/rake/etc is terrible!

It is what it is. If you don't like it, play at one of the other completely legal sites available to Nevada residents. No one is making you play at UP.

Can it be better? Of course. It's a week out of the gate. Give it some time.

Glad to have legit poker...period. Thanks guys.
No problem for residents but should visitors have to wait 72 for a cashout? If somebody from out of state is in Vegas for the weekend and wants to play on line at UP while back at the hotel it should be much easier for them to cashout or they may not bother even playing. I understand why it's 72 hours but it's going to discourage visitors IMO.
05-08-2013 , 12:45 PM
Quote:
Originally Posted by ChoakMyDee
No problem for residents but should visitors have to wait 72 for a cashout? If somebody from out of state is in Vegas for the weekend and wants to play on line at UP while back at the hotel it should be much easier for them to cashout or they may not bother even playing. I understand why it's 72 hours but it's going to discourage visitors IMO.
Visitors can still have a check mailed to their home instead of cashing out at the cage.
05-08-2013 , 12:51 PM
Quote:
Originally Posted by sparhawk36
Visitors can still have a check mailed to their home instead of cashing out at the cage.
^This exactly
05-08-2013 , 12:59 PM
That's a good question, and one of the things I would like to investigate. I have a new thread in NVG where players can post their thoughts. My thought is that any connection to the criminal acts that took place on UB should be investigated by the NGCB.

px on the go
05-08-2013 , 01:14 PM
Quote:
Originally Posted by sparhawk36
Visitors can still have a check mailed to their home instead of cashing out at the cage.
This will probably save some tourists money. If they could insta cash out and walk to a slot or table game....buhbye poker winnings.

This way they get a rebate when they get home..lol
05-08-2013 , 01:31 PM
Quote:
Originally Posted by Dax @UltimatePoker
We haven't had a software update, yet, but that won't be normal operating procedure.

You can get another PIN for a variety of reasons, but the most common is if you request a cashout.
TY sir
05-08-2013 , 02:16 PM
Quote:
Originally Posted by LovinItAll
...
- The two reps for UP that have been fielding questions have done a great job.
...
+∞

Online poker companies (one that rhymes with Crock immediately comes to mind) would do well to have their owners, management and customer service people read this thread in its entirety and emulate the professionalism of the UP reps.
05-08-2013 , 02:19 PM
I emailed the Nevada Gaming Control board regarding what Ultimate poker describes as the state of Nevada's 1.5 mile buffer around the perimeter of the state. This was the response:


Ultimate Gaming’s approved system allows them to set limits on where they will allow wagers to take place within the state of Nevada. Please send your concern to their customer support to see if they have a solution for you. If you are not within their allowed area, they will not allow you to wager.


Phillip Pedote, Special Agent
Enforcement Division - Staff Officer
Nevada Gaming Control Board

Maybe I am interpreting this wrong but it seems like the state is saying it is not there rule and is putting it on UP.
05-08-2013 , 02:55 PM
Since its reguated and legal I assume we will be taxed when we cash out.
Is this the case and if so at what rate will we be taxed?
05-08-2013 , 03:00 PM
spoke to verizon on the phone, they called me while i was on the VBJ. Their tech said theyres no way to guarantee me a NV isp, but thought id be more likely to get one in vegas, and would have a decent chance, but alot of people dont agree. he did say if i was in the middle of the state, such as winnemucca, id probably have one for sure. he thinks im too close to the border for it not to be reflected in other servers, but why scottsdale? thats a lot further than vegas, not sure if he gave me a good answer, but he is a verizon tech engineer
05-08-2013 , 03:07 PM
Any suggestions for the players having location verification issues other than having to buy a phone? Fwiw I received a text and replied and also received a confirmation I think. Also made a deposit and it has been deducted from my bank but can't play.

Being informed about the issue before allowing me to deposit would have been appreciated.

Regardless, thanks for breaking the barrier for U.S. Gambling

Quote:
E-mail Address: Verified
Mobile Phone: Verified
Age and ID: Verified
Nevada Location: Not Verified Contact Support
05-08-2013 , 03:08 PM
Quote:
Originally Posted by choochoohead
Since its reguated and legal I assume we will be taxed when we cash out.
Is this the case and if so at what rate will we be taxed?
As to not derail this conversation, we have a thread for that.

Legal US Online Poker Tax Discussion
05-08-2013 , 03:14 PM
Quote:
Originally Posted by Hi Hater
Any suggestions for the players having location verification issues other than having to buy a phone? Fwiw I received a text and replied and also received a confirmation I think. Also made a deposit and it has been deducted from my bank but can't play.

Being informed about the issue before allowing me to deposit would have been appreciated.

Regardless, thanks for breaking the barrier for U.S. Gambling
What phone carrier do you use?
What method do you connect to the internet when trying to log in?
05-08-2013 , 03:19 PM
So I have been playing since day 2 with no problems. I played last night until 2am and just woke up and now I can't Verify location

Account Status: Unable to Verify Nevada Location

I live in Henderson and have At&t. I have tried to disable 4G/LTE and tried it back on with no luck. My g/f's account is working fine and she is in the same apartment with the same type of phone as me and we are on the same At&T phone plan. Any suggestions?

Thanks in advance.
05-08-2013 , 03:21 PM
Quote:
Originally Posted by Almost_Famous
So I have been playing since day 2 with no problems. I played last night until 2am and just woke up and now I can't Verify location

Account Status: Unable to Verify Nevada Location

I live in Henderson and have At&t. I have tried to disable 4G/LTE and tried it back on with no luck. My g/f's account is working fine and she is in the same apartment with the same type of phone as me and we are on the same At&T phone plan. Any suggestions?

Thanks in advance.
Just close application down and try a few more times, I get that sometimes too.
05-08-2013 , 03:25 PM
Quote:
Originally Posted by parisron
Just close application down and try a few more times, I get that sometimes too.
I tried that and then restarted both the computer and the phone just to try that and no luck =/
05-08-2013 , 03:28 PM
Quote:
Originally Posted by sparhawk36
Visitors can still have a check mailed to their home instead of cashing out at the cage.
This would be fine. If they can mail a check then there is no issue really.
05-08-2013 , 03:37 PM
Quote:
Originally Posted by parisron
What phone carrier do you use?
What method do you connect to the internet when trying to log in?
T-Mobile, it's not a smart phone though, believe it or not lol. Does that make a difference?

Not sure what you mean by method. I just open the program, email then password?

Internet is included in my lease and all units share a network I believe, but they said this wouldn't be the issue?

Thx for the help
05-08-2013 , 05:25 PM
Quote:
Originally Posted by Dax @UltimatePoker
for at least 4.5 more hours, it's GO CANUCKS GO!
They listen, but they do not hear.

My cousin MlbNut will be along shortly.
05-08-2013 , 05:57 PM
Quote:
Originally Posted by Mesquite
I emailed the Nevada Gaming Control board regarding what Ultimate poker describes as the state of Nevada's 1.5 mile buffer around the perimeter of the state. This was the response:


Ultimate Gaming’s approved system allows them to set limits on where they will allow wagers to take place within the state of Nevada. Please send your concern to their customer support to see if they have a solution for you. If you are not within their allowed area, they will not allow you to wager.


Phillip Pedote, Special Agent
Enforcement Division - Staff Officer
Nevada Gaming Control Board

Maybe I am interpreting this wrong but it seems like the state is saying it is not there rule and is putting it on UP.
You got it!
UP has just been busted (assuming this is an accurate response from the Commission)

What this means is that UP (Dax, etc.) has been LYING when they said it was the Commission that established the buffer zone.

No way to sugar coat it.

The fact is there are several locations in the state that hug the borders.

1. Mesquite (v. Arizona)
2. Pahrump (v. California)
3. South Lake Tahoe (v. California - Harvey's & Harrah's are located within 6 feet of the border, quite literally)
4. North Lake Tahoe (v. California)
5. Areas west of Reno in the hills headed toward Sacramento
6. others?

Not all that surprising that people close to the border can't get verified, given how many people clearly inside the Las Vegas area are having issues getting verified.

Somebody call me when the guinea pig show is over.
05-08-2013 , 06:04 PM
Quote:
Originally Posted by sevencard2003
yeah the only really good tournies are the ones that are NOT holdem, and the double or nothing sngs. whichever site is willing to offer those, will end up getting all the online business because those were so popular and so great for grinding up a small roll because other players werent smart enough to understand how to adjust and instead would badmouth the game.
So the site that offers things you claim most people don't understand or enjoy will be the most succesful?
05-08-2013 , 06:04 PM
Quote:
Originally Posted by jbage007
You got it!
UP has just been busted (assuming this is an accurate response from the Commission)

What this means is that UP (Dax, etc.) has been LYING when they said it was the Commission that established the buffer zone.

No way to sugar coat it.

The fact is there are several locations in the state that hug the borders.

1. Mesquite (v. Arizona)
2. Pahrump (v. California)
3. South Lake Tahoe (v. California - Harvey's & Harrah's are located within 6 feet of the border, quite literally)
4. North Lake Tahoe (v. California)
5. Areas west of Reno in the hills headed toward Sacramento
6. others?

Not all that surprising that people close to the border can't get verified, given how many people clearly inside the Las Vegas area are having issues getting verified.

Somebody call me when the guinea pig show is over.
Put your pitchfork down (and generally negative attitude ITT). You are making some rather large assumptions, so you may as well stop. The law requires them to be pretty damn positive you're in Nevada. The regulators decided this. It is possible it is up to UP to decide the buffer. However, if you were to use an ounce of logic, you would probably realize that UP would want as many people to play as possible. They do not want to exclude those near the border, but feel the need to do so so they don't get in trouble with the regulators.

      
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