Quote:
Originally Posted by sevencard2003
took about 5 hours to read ALL 48 pages of this thread and while reading, I played on seals because I still am not verified to make a bank deposit on ultimate poker. yeah I sent in the documents many hours ago. also my ID is from another state, and I got the phone text and verified it, but when I went to log back in later it said it don't recognize my location, and I haven't moved, am within 25 miles of Vegas and within NV.
truth is, im homeless, living in casino hotels, with no steady address, but not wanting to say this, I used a friends address that ive got mail at before. also I gave them my boarding pass number. I was logged in, verified thru my phone, but couldn't make a bank deposit until I was verified, for my age, address etc.
so if I go back and change my address to the one on my ID, that I do not live at, will I then be able to avoid this hassle? even though that address is outside NV and not correct? also im bitter about needing to have cell phone service, this will cost ur customers an extra $40-100 a month in bills u should pick up for us. I was soon going to have it turned off for nonpayment since im behind. what happens if I get verified, and then no longer have that same number? how would I get sent my pin and cashout? im sure a lot of people lose their phone numbers, what are ur plans for that?
also thought about going to Laughlin or Primm, but since id be on the border id never be recognized as NV then. why must people be many miles deep into NV before they are recognized as NV? I don't see how any Laughlin Reno or Wendover customers can ever play without their locations coming up as AZ UT or CA.
u have my boarding pass number so why am I still waiting about 6 hours to hear back since sending the email? and also seems u really dislike Omaha and have no plans to offer it, hope that isn't true. for anytime someone mentioned Omaha, u ignored their comment completely and didn't address it like u did other types of comments. holdem as the only option really sucks, and u should offer double or nothing sngs too instead of just the standard tourney formats.
We don't currently use the BP for anything, but we plan to link that to our VIP program. No worries if you leave it blank. You're waiting a long time because we're absolutely hammered with people who need help.
Just put an address that matches your ID when you register (so the age check works) - if you use a PO box or other "warm" address (hotel, casino, etc) your check will fail and you'll need to send us ID manually. You can always change your address to whatever you want later (in case we mail you anything, which I don't think we do now).
As far as Omaha, I'm not intentionally trying to skirt any issues. Hopefully you can recognize I posted 100 times yesterday in here on an already busy day.
We will offer other games soon, but our highest priority is to improve the experience, get people in the door, make sure the location verification and deposit workflows aren't too difficult. I joked about it elsewhere in this thread, but we'd like to offer "all" the games - triple draw games, stud games, open face, omaha, and so on. We'll get there soon, be patient with us.