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*** Ultimate Poker General Discussion Thread *** See first post for FAQ link! *** Ultimate Poker General Discussion Thread *** See first post for FAQ link!

04-30-2013 , 04:40 PM
Quote:
Originally Posted by NhlNut
Received and responded to text. No change in client.
Try disabling LTE? I'm hearing that this has worked for some people.

Worst comes to worst, email playercare@ultimatepoker.com - I can only give generalized answers, they can answer specifically for your account.
04-30-2013 , 04:40 PM
Quote:
Originally Posted by Ron Jaworski
So is it safe to say if you have virgin mobile you can't play?
Doesn't virgin mobile just use the Sprint network? It seems like that would work.
04-30-2013 , 04:41 PM
Quote:
Originally Posted by Ron Jaworski
So is it safe to say if you have virgin mobile you can't play?
Virgin Mobile piggybacks on Sprint's network, so you should be fine.
04-30-2013 , 04:41 PM
Quote:
Originally Posted by LoLuMaD
the real question when will doomswitch/bo00omswitch be implemented?
Obviously we built this first. Three settings.

doomswitch / boomswitch / force opponent to bet into trup qq
04-30-2013 , 04:41 PM
Just leaving this here ...
Spoiler:


btw, not from US, very happy for you guys.
04-30-2013 , 04:42 PM
i got verified. am i the only person who just LOL's at how you can't go into a casino and get verified? you can deposit in casino, but they can't just look at your ID and/or do whatever verification you do online in the casino? if anything, requiring this to be done online will allow MORE underage gamblers to get registered and playing online, than if you had REQUIRED in person signups.

i'm just going to assume this was the NGC requiring you to do it this way.
04-30-2013 , 04:42 PM
Quote:
Originally Posted by Daxonovitch
Sorry for the delay. Things have been pretty hectic today, as you can imagine. Way more response than we expected - we're thrilled (and thrilled you're thrilled, and thrilled you're thrilled we're thrilled you're thrilled).

IOVation is licensed by Nevada to be a vendor, and if that changes, we'll change. The Gaming Commission pulls apart your life in one of those arduous and thorough processes I know of.

Again, (and I'm sure I'll be saying this a lot), we have zero connection with Ultimate Bet. We have no people, no software, no tools that they used. In fact - our software has been *deeply* rooted by the lab and by the Gaming Commission. We're proud of our software and our people.
I believe you, and I will play on the site when I get to Vegas.

However, I am surprised that you have an error message that includes the word "Iovation" when it is easy to predict how many people will react to it.

Couldn't the error have been reported to the user with different terminology? Shouldn't that be changed ASAP?
04-30-2013 , 04:43 PM
Quote:
Originally Posted by themistocles khan
Hey!

I asked this before. Does land line verification work? I don't have a cell. My area code is 702.

Separate question: Is it possible to do the registering over at Palace Station?
Sorry, lots of questions today obviously, doing the best I can to keep up.

Land line won't work.

You can only register on our software, but once you're registered and verified, you can deposit at Palace Station, yup.
04-30-2013 , 04:47 PM
Will Superuser accounts be available?
04-30-2013 , 04:47 PM
Quote:
Originally Posted by spring83
Anyone else having troubles downloading the software? I keep getting an error message saying something about the signature being invalid. Anyone have an idea how to get through this?
It's an IE thing. Workaround: save as, THEN run it. Or use Firefox or Chrome.
04-30-2013 , 04:48 PM
Sorry if this has been answered already,

But are freerolls like the STAYCATION FREEROLL available to non-Nevada redisents?
04-30-2013 , 04:48 PM
Quote:
Originally Posted by scottyno
Any sort of initial deposit bonus other than the freeroll or any plans for one? Don't really want to deposit $10 just to try it out and then miss out on a bonus later
We won't punish anyone for signing up now. If there's a "first time deposit bonus" (I don't know that there will be, just saying "if"), then everyone will be able to get it.
04-30-2013 , 04:51 PM
Quote:
Originally Posted by sketchy1
i got verified. am i the only person who just LOL's at how you can't go into a casino and get verified? you can deposit in casino, but they can't just look at your ID and/or do whatever verification you do online in the casino? if anything, requiring this to be done online will allow MORE underage gamblers to get registered and playing online, than if you had REQUIRED in person signups.

i'm just going to assume this was the NGC requiring you to do it this way.
It's more about the fact that there are 400 team members (employees who work at the cages) and training them on lots of complicated procedures is just logistically difficult. You have to train the trainers, then they have to train their supervisors, then they have to train their team members.

Doing it all in house here ensures we can offer high quality support and disseminate information rapidly (in one location).

Hopefully in the future we can allow for a signup process that doesn't require anything - just walk into a casino and sign up (and deposit!) in a matter of minutes. I don't think anyone disagrees that's the best world scenario to getting people to play. How we get to that place is another question altogether.
04-30-2013 , 04:52 PM
software automatically goes into afk mode if you don't interact with it for 20 minutes.
04-30-2013 , 04:53 PM
Quote:
Originally Posted by Daxonovitch
Sorry, lots of questions today obviously, doing the best I can to keep up.

Land line won't work.

You can only register on our software, but once you're registered and verified, you can deposit at Palace Station, yup.
Thanks.

You mean there's no way around the land line at all? It's the only thing that's stopping me from playing. Will there ever be the opportunity to register and verify over at Palace Station?

Separate question: What are the minimum and maximum deposits?
04-30-2013 , 04:54 PM
Quote:
Originally Posted by ChoakMyDee
Will Superuser accounts be available?
I was going to write something witty, then decided against it so that this is 100% clear.

We will not, do not, will not EVER have superuser accounts. We are completely unrelated to Ultimate Bet.

The people who even have access to the database is a fixed list of people, and it is very short. Even sensitive player information is hashed and hidden from our support staff, so they couldn't steal something like your SSN.
04-30-2013 , 04:54 PM
Quote:
Originally Posted by scottyno
Any sort of initial deposit bonus other than the freeroll or any plans for one? Don't really want to deposit $10 just to try it out and then miss out on a bonus later

Do you guys really not read any of the thread and just post your random questions?

No, and he already said that if they ever do you won't get penalized for already having an account.

Would it really kill some of you to scroll back one or two pages before asking a question?
04-30-2013 , 04:56 PM
Any ETA on when the Verizon situation will be sorted out?
04-30-2013 , 04:56 PM
can we play in nevada when on vacation? how can we verify we are in vegaswhen my permanent address is in california?
04-30-2013 , 04:56 PM
I'm at Starbucks trying to download it. It won't download. It says, "the file was blocked because it does not have a valid digital signature that verifies its publisher". Does anyone know what I should do?????
04-30-2013 , 04:58 PM
Would it really kill some of you to scroll back one or two pages before asking a question?

Amen.
04-30-2013 , 05:00 PM
Any plans to add heads up cash games?
04-30-2013 , 05:00 PM
Still no reply from support and no luck getting text sent to my sprint after 5 hours
04-30-2013 , 05:01 PM
Quote:
Originally Posted by Brilliant27
I'm at Starbucks trying to download it. It won't download. It says, "the file was blocked because it does not have a valid digital signature that verifies its publisher". Does anyone know what I should do?????
Yes, don't do it on a public WIFI

Earlier UP advised that you should NOT be signing up when at Casinos, airports, schools, etc because its harder to verify.

I would go to a private WIFI

Also, if you play high enough you might want to never play at places like Starbucks, its very easy for a hacker to monitor everything that is happening on a public WIFI like that, see someone is playing online poker, download it themselves, and play vs you while seeing your hands in real time. I would always use a private WIFI that has all the security features enabled. But, if your playing 10cent NL that it doesn't matter probably.
04-30-2013 , 05:05 PM
i know it's 500 posts long by now but jesus ppl, scroll up like, 10 posts and you might see an answer to your questions.

      
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