Quote:
Originally Posted by zoogenhiem
Why does ACR even bother with live chat? I've never once heard of someone actually being helped by them, and more often than not, they give incorrect and misleading information.
I'm gonna spam this in multiple threads because it's ****ing hilarious and incredible :
Your Question: I received this email:
"Hello ----,
Your recent cash out request 34095154 in the amount of 116 USD has been cancelled and the funds returned to your DigitalExchange account."
Welcome to our Live Chat Department, we have an increase in contacts. Please wait and one of our operators will be with you shortly.
You are now chatting with Hector J. - Cashier DigitalExchange
17:42Hector J.:
Hello! Welcome to our Live Chat Department, my name is Hector J.
17:44J:
hi
17:45Hector J.:
Try again
17:46J:
I'm asking why it was cancelled in the first place
17:46Hector J.:
That's internal info
17:47Hector J.:
And you were not asking anything homeboy
17:47Hector J.:
I received this email: "Hello user, Your recent cash out request 34095154 in the amount of 116 USD has been cancelled and the funds returned to your DigitalExchange account
17:47Hector J.:
That's not a question
17:47Hector J.:
hi
is not a question neithger
17:47Hector J.:
Neither*
17:47Hector J.:
So don't worry about it and submit your request again
17:48J:
I made a Litecoin withdrawal the day before that was also cancelled
17:48J:
lol wait are you serious right now?
17:48Hector J.:
That is different crypto
17:48Hector J.:
You just need to request your payout once again and that's it
17:49J:
Do you know what the rest of the email said?
17:49J:
you should, its your job
17:49J:
here:
17:50J:
"
For further information regarding your cash out request, please contact Live Support for assistance or email us at
cashier@DigitalExchange.eu. You can also give us a call at 1-877-314-4195.
Thank you for understanding.
Regards,
The Team at DigitalExchange"
17:50Hector J.:
Here:
17:50Hector J.:
There was an error creating your order, please try again in a few minutes.
17:51J:
the question was ****ing implied
17:51J:
homeboy
17:51Hector J.:
So now that you know that the only thing you need to do is to submit your payout request again, it's there anything else I can do for you?
17:51J:
yeah
17:52Hector J.:
It's pretty simple, you want your money? 116.00 USD? Go ahead and resubmit the payout request again
17:52Hector J.:
And you will get it tomorrow morning
17:52J:
I requested litecoin, cancelled. then ethereum, cancelled.
17:54J:
yeah the guy yesterday said dont do litecoin do ethereum IT WILL DEFINITELY WORK
17:54J:
put your ****ing boss on, homeboy
17:54Hector J.:
I understand, but it was a system error
17:54Hector J.:
Not like that
17:55Hector J.:
Not with that language
17:56J:
thats your language
17:56Hector J.:
I'm not using any foul language
17:56J:
"Hector J.:
That's internal info
17:47Hector J.:
And you were not asking anything homeboy"
17:57J:
the foul language isn't the point
17:57J:
ok, put your boss on, homeboy
17:57Hector J.:
Supervisors don't take escalations on chats
17:57Hector J.:
You can call if you like
17:58J:
ok, sure, homeboy
Last edited by Mike Haven; 12-10-2017 at 07:30 AM.