Quote:
Originally Posted by jellingwood
What pisses me off is there attitude is that it's it's your computer!! And just open in another spot again!! So what I'm going to have to do this everyday now and ruin my computer! Just sucks cuz I wanted to play in those tournaments!
Can you PM me? I have been having issues and valuable hands got mucked on me deep in tourneys and this is wrong. I know it's not my computer or internet connection. I have tested the limits of my PC and I can stream Netflix, Hulu, HBO Now and Youtube while playing a star wars PC game and downloading music and multiple programs without a hiccup. But when I use ACR and I start having table freezes I make sure I only have ACR open and despite having only ACR running I've had a period where I was in the middle of two tourneys, one with like 12 BB and blinds were high and the other wasnt as bad of an issue bc I had lots of chips and the blinds were still low and table was full 9 ring. I wasnt able to open the client up for a full 20 min. I was able to get Blackchip open quickly, but ACR was fried. When I got the program open finally I lost like 40% of my stack in the deep run tourney and I was frustrated. I had to shove a hand I didn't want too and lost but what annoyed me more was that late reg just ended and I wanted to reenter to see if I could redeem myself since after spending 3 hours playing I felt cheated.
I reported it but response was that I was an isolated incident. I know this was not my fault...it was the client since I kept getting crash reports. And I seethis happen to other players too. They will be deep in a tourney and then go inactive for a few orbits and return to find a big chunk of their stack gone. Remember, when we are deep even if we have 200k chips that may only be 20 bigs and if there are 12 players left then the tables will be short handed so if one is out of the tourney for 10 or 15 min that is hugely damaging. Problem is that its impossible to quantify the economic damage for this.
I wanted something back but didnt know what. A refund of my buy in which was only 30 bucks, or a partial refund. Or entry into a similar tournament on another day would be awesome. Something...anything except putting the blame on me!
So pls PM me if u have had similar issues so we can present our issues as a group.