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Questions/comments/feedback for WPN Reps Questions/comments/feedback for WPN Reps

03-23-2015 , 06:14 PM
Quote:
Originally Posted by ComeOnYouMauve
Is it allowed to create a account on several skins or only one account for all the network?
WPN keeps saying as long as it's only one account per skin, you're OK. Perfect way to make sure you can turn a freezeout MTT tournament -- the very few that may exist -- into a reentry tournament if you want to.
03-23-2015 , 07:23 PM
Quote:
Originally Posted by SantaCruz
I'm 99.99% sure that you are correct.
Can someone official please confirm that you're allowed to have more than one account as long as there on different skins?

I'd love to be able to have one account playing holdem games only and one account playing omaha games only if this is true.

40 tabling here we come
03-23-2015 , 08:27 PM
Quote:
Originally Posted by SycoSteve
WPN keeps saying as long as it's only one account per skin, you're OK. Perfect way to make sure you can turn a freezeout MTT tournament -- the very few that may exist -- into a reentry tournament if you want to.
I didn't know that you're allowed enter a tournament on an account if you just busted that tournament with another one. Can anyone confirm?
03-23-2015 , 08:33 PM
Quote:
Originally Posted by thedarkside
I didn't know that you're allowed enter a tournament on an account if you just busted that tournament with another one. Can anyone confirm?
Aw hell...the network doesn't stop you from registering from different skins before you've busted...and doesn't seem to give a rat's ass if you do.

Last edited by SycoSteve; 03-23-2015 at 08:41 PM.
03-24-2015 , 02:11 PM
Is there a way to make live chat etc pop up in a browser other than IE? I have chrome as my default browser but everything associated with the WPN client opens in IE. Is there a way to change this?
03-24-2015 , 03:23 PM
Quote:
Originally Posted by SeeTheMirage
Is there a way to make live chat etc pop up in a browser other than IE? I have chrome as my default browser but everything associated with the WPN client opens in IE. Is there a way to change this?
Nope software is to outdated.
03-25-2015 , 02:54 PM
Hi WPN Rep,

I requested a bitcoin withdrawal Sunday evening on the 22nd. According to the financial history it now says success as of Monday evening. Typically I would have the bitcoin by now but have not yet received anything. I emailed blackchip poker support hours ago with no response, no confirmation email either.

My BCP username (gorillaman68)

Thanks
03-26-2015 , 04:21 PM
Quote:
Originally Posted by CoinTheCoin
Can someone official please confirm that you're allowed to have more than one account as long as there on different skins?

I'd love to be able to have one account playing holdem games only and one account playing omaha games only if this is true.

40 tabling here we come
u cant run 2 wpn clients at the same time
03-26-2015 , 05:51 PM
Quote:
Originally Posted by fozzy71
u cant run 2 wpn clients at the same time
People have told me before that there is a software program that will let you run two network clients at the same time. I even saw the software mentioned in a thread somewhere on 2+2 recently.
03-27-2015 , 12:04 AM
Quote:
Originally Posted by eddiep68
Hi WPN Rep,

I requested a bitcoin withdrawal Sunday evening on the 22nd. According to the financial history it now says success as of Monday evening. Typically I would have the bitcoin by now but have not yet received anything. I emailed blackchip poker support hours ago with no response, no confirmation email either.

My BCP username (gorillaman68)

Thanks
We're fixing a few issues with Bitcoin right now. I'm waiting to get an update on it.
03-27-2015 , 06:45 PM
Is it standard for a tournament to not meet the guarantee.. then just not pay the guarantee? Isn't that what a guaranteed prizepool is?
03-30-2015 , 02:22 PM
Quote:
Originally Posted by CoinTheCoin
Can someone official please confirm that you're allowed to have more than one account as long as there on different skins?

I'd love to be able to have one account playing holdem games only and one account playing omaha games only if this is true.

40 tabling here we come
Only one poker client at a time can be run.

Quote:
Originally Posted by SycoSteve
People have told me before that there is a software program that will let you run two network clients at the same time. I even saw the software mentioned in a thread somewhere on 2+2 recently.
Is there a way to do it? Sure. Should you do it? I would advise against it. If WPN wanted people running two clients at the same time, they'd allow that from the start. Circumventing that could put one at risk and that seems -EV to me.

--
Kahn
03-30-2015 , 03:55 PM
Quote:
Originally Posted by kahntrutahn
Only one poker client at a time can be run.



Is there a way to do it? Sure. Should you do it? I would advise against it. If WPN wanted people running two clients at the same time, they'd allow that from the start. Circumventing that could put one at risk and that seems -EV to me.

--
Kahn
I'll believe it's -EV when you can get someone from WPN corporate, ACR, BCP, True, etc., etc. to say one player is not allowed to register the same freezeout tournament with no late registration from different skins. Bad enough there are so pitiful few to begin with, but allowing this to happen reads to me as "we don't give a rat's ass".

G'luck getting them to say that you can't do that. I've tried. They won't.

Last edited by SycoSteve; 03-30-2015 at 04:02 PM.
03-30-2015 , 07:33 PM
Quote:
Originally Posted by SycoSteve
there are so pitiful few to begin with
If you find a freezeout, please let me know so I can ask TD to get that fixed.
03-30-2015 , 08:10 PM
Quote:
Originally Posted by WPN Rep
We're fixing a few issues with Bitcoin right now. I'm waiting to get an update on it.
Support Chat told me I should have seen it by today but I am not sure if they were just saying things because I still dont see anything.

Any updates on your end? I would appreciate it if there was a way to expedite or resolve this soon somehow.
03-30-2015 , 08:11 PM
Quote:
Originally Posted by WPN Rep
If you find a freezeout, please let me know so I can ask TD to get that fixed.
Aside from the times WPN may run satellite freerolls w/o rebuys or reentry -- not very likely anymore, of course -- any others that do exist would be under the "Private" tournaments tab.

Last edited by SycoSteve; 03-30-2015 at 08:19 PM.
03-31-2015 , 12:29 PM
Quote:
Originally Posted by eddiep68
Support Chat told me I should have seen it by today but I am not sure if they were just saying things because I still dont see anything.

Any updates on your end? I would appreciate it if there was a way to expedite or resolve this soon somehow.
It's still in process of being fixed. Not a simple thing. We want it just as quickly as you do...
03-31-2015 , 03:39 PM
@WPN Rep

Emails do not work from your system. I've contacted support multiple times and they keep telling me they have sent emails to me requesting information, and I've never gotten anything from WPN.

I've emailed security@ requesting that my emails me updated, twice, and still no emails at all.

The last rep. I spoke with told me she was aware that people were not getting emails. Seems like nothing has been done about this yet. Please escalate if possible.
03-31-2015 , 05:35 PM
Can you give an update about new debit cards? I have been waiting since December 7th for a new one. I was told an entire batch of cards was lost because of courier issues, so surely that's something you would want to comment on if it has effected many customers?
04-04-2015 , 07:30 PM
Quote:
Originally Posted by smaug8821
Is it standard for a tournament to not meet the guarantee.. then just not pay the guarantee? Isn't that what a guaranteed prizepool is?
Another tournament did this last night. So I guess the answer is yes?
04-05-2015 , 09:26 AM
I thought this happens swear I got screwed recently
04-06-2015 , 12:52 PM
Quote:
Originally Posted by tornunderware
I thought this happens swear I got screwed recently
This is not correct. If a tournament overlays it shows you how much money is in the prizepool but it still pays the guarantee.
04-06-2015 , 01:35 PM
Quote:
Originally Posted by WPN Rep
It's still in process of being fixed. Not a simple thing. We want it just as quickly as you do...
whats the issue? i w/d from the site because of the lack of communication on this
04-06-2015 , 11:12 PM
Playing the BIG 10 $1k GTD @ 9pm...server froze me out for the past hour and change. Anyone else having same problems?
04-07-2015 , 08:01 PM
Quote:
Originally Posted by Winning_TD
This is not correct. If a tournament overlays it shows you how much money is in the prizepool but it still pays the guarantee.
Any chance this gets fixed? It shows RIGHT above the payouts the prize pool, which is incorrect. It's very misleading.

      
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