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problems registering for sngs

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05-27-2013 , 02:54 PM

dustizzl13

journeyman

Join Date: May 2013 Posts: 202

I am trying to get a sng session started but the software will not let me register for more than 3 sngs. It seems like a bug. i click register and nothing happens and no money is taken from my account. anyone else experience this or something similar?

05-27-2013 , 03:59 PM

dustizzl13

journeyman

Join Date: May 2013 Posts: 202

also i forgot to add that i need to close out the software then open it again to be able to regisiter for more sit and goes or tourneys. This doesnt apply to cash games as i was able to sit down and play cash

05-28-2013 , 12:31 AM

BlackChipRep

Official BlackChipPoker Representative

Join Date: May 2012 Posts: 925

Quote:

Originally Posted by dustizzl13

Hi, please try live chat support. BCP - http://www.blackchippoker.eu/poker-customer-support/ ACR - http://www.americascardroom.eu/poker-customer-support/

05-29-2013 , 09:05 PM

Ayrayray

centurion

Join Date: Mar 2012 Posts: 147

Quote:

Originally Posted by BlackChipRep

Hi, please try live chat support. BCP - http://www.blackchippoker.eu/poker-customer-support/ ACR - http://www.americascardroom.eu/poker-customer-support/

I get the same "bug" mid-session. when i play I open register as many as traffic allows. when the bug acts up, I am forced to A)stop regging new SnGs B) finsish the current ones C )THEN restart the software (one cannot quit the software with a table up/running).

In short, everytime the bug hits, I am forced to rake less for the next hour

.

just a heads up for your Dev team

05-30-2013 , 09:04 AM

chrisp200

grinder

Join Date: Aug 2010 Posts: 602

happens to me when grinding MTTS. Only click the register button once, wait at least 5 seconds to see if it loads before clicking again. I only have the problem when I click on the reg button multiple times. Hope that helps.

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