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Old 04-18-2017, 01:29 PM   #76
Derp!
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re: Player Issues EDIT - PM me!

Quote:
Originally Posted by shutdown View Post
no new tables are spawning at micro/low stakes nl

+1
Second day of this nonsense.
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Old 04-18-2017, 01:46 PM   #77
Derp!
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re: Player Issues EDIT - PM me!

Quote:
Originally Posted by Derp! View Post
+1
Second day of this nonsense.
hahahah. Issue fixed 15 minutes after I posted this. Thanks WPN
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Old 04-18-2017, 02:17 PM   #78
Winning_TD
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re: Player Issues EDIT - PM me!

With tables like this its better to send me a PM with names
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Old 04-18-2017, 03:34 PM   #79
eckstein88
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re: Player Issues EDIT - PM me!

Quote:
Originally Posted by Winning_TD View Post
With tables like this its better to send me a PM with names
Good to know, will be sure to do this in the future.

Looks like the tables are back up and running again, thanks for that!
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Old 04-18-2017, 08:21 PM   #80
182guy
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no new tables are spawning at micro/low stakes nl again! in my case at 5c-10c Dobhar-chu
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Old 04-18-2017, 08:26 PM   #81
kwawds
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re: Player Issues EDIT - PM me!

Quote:
Originally Posted by 182guy View Post
no new tables are spawning at micro/low stakes nl again! in my case at 5c-10c Dobhar-chu
This
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Old 04-18-2017, 08:30 PM   #82
APS
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re: Player Issues EDIT - PM me!

Happening at the 25plo tables as well, there are only 2 (Emere/Ewah) and no new ones.
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Old 04-18-2017, 10:30 PM   #83
APS
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I did talk to a customer service rep and they said something is preventing the tables from cloning which is why there are fewer overall.
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Old 04-18-2017, 10:34 PM   #84
QuietAmerican
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re: Player Issues EDIT - PM me!

Quote:
Originally Posted by 182guy View Post
no new tables are spawning at micro/low stakes nl again! in my case at 5c-10c Dobhar-chu
I'm having the same issue.
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Old 04-18-2017, 11:01 PM   #85
quit stallin
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timer in the upper left part of the table for tournies please its tedious having to click the lobby and details tab dies too easily
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Old 04-19-2017, 10:58 AM   #86
SterlingKolde
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Anyone having connection issues? (8am PST) -- getting "disconnected" at about half my tables and forced to sit out. Other half are working fine. Rinse and repeat.
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Old 04-19-2017, 12:58 PM   #87
182guy
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cant wait to NEVER play this network again, no new tables spawning for a few days now, connections problems with my internet working perfect
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Old 04-19-2017, 01:20 PM   #88
Winning_TD
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re: Player Issues EDIT - PM me!

I have 21 tables open with 1 inactive player.

You do realise that you all pretty much come through different routes via internet.

Sometimes it is your ISP that has issues with our servers.

Its just an FYI
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Old 04-19-2017, 03:00 PM   #89
SterlingKolde
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Winning_TD

Thanks for your reply. I acknowledge that its possible the issues were on my end or my ISP. I don't automatically hold ACR responsible for table disconnections.

Internet connection stuff is complicated and I won't pretend to understand it. But when my internet appears fine and I have mass disconnections at most but not all of my tables, its a red flag.

The issues I've had today have been off-and-on. For the most part my tables were all fine. There were a couple times where most of my tables disconnected, and 6-7 people were showing disconnected at a 9 handed table. If it happens again I'll take a screenshot.

My purpose for posting was to see if other people had similar issues.

EDIT: Okay -- next time I will use the appropriate thread.

Last edited by SterlingKolde; 04-19-2017 at 03:28 PM.
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Old 04-19-2017, 03:22 PM   #90
Winning_TD
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This is the wrong thread for that. There is a disconnect thread.

Also.. Yes screenshots are always a ++++... They will include HH and times etc so yeh def a good idea to do so.

I will always forward them on to the right person
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Old 04-19-2017, 03:56 PM   #91
MrSoloDolo17
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Re: Player Issues EDIT - PM me!

I sent a PM about an issue stemming from the network outage Sunday night deep in the 88 200k and haven't received a response. Can I expect a reply as it was a bit disheartening to be caught on the river in a 3bet pot deep in a huge equity spot when the disconnection issues occurred. I'd like to know what the policy is in that situation. Were both of us disconnected and therefore our hands went to showdown or was he able to bet after I disconnected and steal the pot? The disconnections were network wide but I'm not sure how that scenario played out and I'd like to know for future reference what happens in these situations. All I know is when the network reconnected I came back to less chips and no hand history. Thanks.
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Old 04-19-2017, 04:11 PM   #92
Winning_TD
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PM'd mrsolo.

Just for everyone to know yes it will go to showdown and the best hand wins
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Old 04-24-2017, 05:48 PM   #93
bm303
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I can't get past Configuring or Checking Protocol version. Occasionally it works after 10+ tries opening the client. Any ideas?
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Old 04-24-2017, 05:57 PM   #94
Mohsen
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Re: Player Issues EDIT - PM me!

Re-start your router (or whatever device your getting internet from)
Then re-start your computer.
If it didn't work, try to temporarily disable your firewall/anti virus app and try again.
That should work in 90% of situations.

Sent from my LG-K430 using Tapatalk
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Old 04-29-2017, 09:07 PM   #95
OptioNz
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Please add a filter option for NL/PL tables for PLO players. I sat several NLO tables by mistake already and it cost me quite a bit. Also makes the lobby cleaner.
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Old 05-16-2017, 08:28 AM   #96
KruellaDeville
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Hi there!! I tried to launch ACR this morning and it won't get past the loading screen. It is stuck at 100% Updating and doesn't go further (to the lobby). I have tried restarting my computer, closing all other apps, uninstalling and reinstalling ACR. Nothing has worked. It does the same thing every time. My internet is working fine and I'm hardwired into the router.

Please help!
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Old 05-16-2017, 09:49 PM   #97
bossplaya21
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Re: Player Issues EDIT - PM me!

Poker host gives you tournament bucks that you can't use. Anyone have any ideas on how to get this working?

Kind of sucks. Used to get credited the money straight to your account, now T-bucks you cant use. Awesome!
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Old 05-17-2017, 08:56 PM   #98
tonyclifton13
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Ever since the update yesterday: Tournament lobby's won't open half the time. I can't view which position I'm in by the chat box. I bought into two tournaments that opened me up to a blank table and I had to restart the software to get to my table.

I use a Macbook by the way. I don't know if these problems are apple specific but everything is working terribly. Going to take a couple days off and hope that these problems are resolved.
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Old 05-17-2017, 09:13 PM   #99
KruellaDeville
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Re: Player Issues EDIT - PM me!

Quote:
Originally Posted by tonyclifton13 View Post
Ever since the update yesterday: Tournament lobby's won't open half the time. I can't view which position I'm in by the chat box. I bought into two tournaments that opened me up to a blank table and I had to restart the software to get to my table.

I use a Macbook by the way. I don't know if these problems are apple specific but everything is working terribly. Going to take a couple days off and hope that these problems are resolved.
+1 this is happening to me as well. Also on a Macbook. I can't open lobbies most of the time and when I click statistics (to see what rank I am in in the tourney) it says "No statistics for the current client session."

Hopefully this gets fixed soon.
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Old 05-22-2017, 11:12 AM   #100
Megafish1
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Re: Player Issues EDIT - PM me!

Quote:
Originally Posted by tonyclifton13 View Post
Ever since the update yesterday: Tournament lobby's won't open half the time. I can't view which position I'm in by the chat box. I bought into two tournaments that opened me up to a blank table and I had to restart the software to get to my table.

I use a Macbook by the way. I don't know if these problems are apple specific but everything is working terribly. Going to take a couple days off and hope that these problems are resolved.
I am having the same exact issues on the mac. Ever since this most recent update the software has been running like ****. Also, I am getting an error when I login saying that HH is unable to be saved.
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