Thoughts?

Paul:
Hey Konrad
13:17Konrad A:
Hello! Welcome to our Live Chat Department, my name is Konrad A.
13:17Konrad A:
hey paul how are you how can we help you?
13:17Paul:
I'm well ty, I just made a deposit with Litecoin
13:18Paul:
and I was credited the full amount of what I sent
13:18Paul:
it was ~$140 worth of Litecoin
13:18Paul:
and I only wanted $100
13:18Paul:
you credit my account correctly, but asked for more money
13:19Konrad A:
ok let me help you may i get please your username
13:19Konrad A:
?
13:19Paul:
*******
13:19Konrad A:
americas cardroom right?
13:19Paul:
yes
13:20Konrad A:
ok just on moment please.
13:21Paul:
ty Konrad!
13:21Konrad A:
your welcome im just looking for the transection
13:21Konrad A:
transaction*
13:25Paul:
anything?
13:25Konrad A:
thak you for your waiting paul
13:29Konrad A:
we see right here that we received a 102.64 dollars worth on litecoin, and we see as well that there is a fee made by the wallet that you might use, but by our processor that's the amount we have received.
13:29Paul:
I sent .92345006 of LTC
13:29Paul:
the fee was .00022781
13:30Paul:
Litecoin is @ 149 currently
13:30Paul:
even higher when I sent
13:31Konrad A:
just one moment let me do a inner investigation just to comfirn paul
13:33Konrad A:
Paul i will need to transfer the chat to another person that will handle it for me, just for you to know we are working on your case to help you as far as we can.
Leo A (Poker Solutions Agent) has joined the conversation.
13:34Leo A:
Hello! Welcome to our Live Chat Department, my name is Leo.
Konrad A has left the conversation.
13:34Paul:
Hi Leo, can you see the former chat with Konrad and I?
13:35Leo A:
I can Sr
13:35Leo A:
we are trying to figure out what happened here
13:38Paul:
do you need anything from my end?
13:40Leo A:
well actually what Konrad said is true, what our processor received was 102.64 dollars worth on litecoin
13:41Leo A:
so any other fee or missing money should be directed to the wallet or the LTC guys
13:41Paul:
how much was the Litecoin equivalent?
13:41Paul:
did you receive .923 something
13:42Paul:
Leo?
13:42Leo A:
one moment
13:47Leo A:
Inputs and Outputs Total Input 0.01729 BTC Total Output 0.016508 BTC Fees 0.000782 BTC
13:47Paul:
WTF
13:47Paul:
I didn't send BTC
13:48Leo A:
the transaction is done in BTC in the blockchain
13:49Leo A:
Pay Method Information Amount: 0.92322225 Litecoin (LTC) Rate: 0.00959666 to BTC BTC Fee: 0.00175000 Address To: 1ADpSQqCmCX1tEHGyB5xxGYF52zskaMKyX Address From: Le2aGVvxCgjwy6a59AFNcfanooNys7aASU Address Refund: LbMrEctvz28Ls5XJork7r5yAVPEiPJSgAU
13:49Leo A:
Amount reported by the processor : 0.00728479 BTC
13:49Paul:
so your processor received .923
13:49Paul:
correct?
13:50Paul:
sorry for being short with you but this doesn't seem like it was at all my fault
13:51Leo A:
well we are just the ones receiving the money
13:51Leo A:
and that's what we got 102.64 dollars worth on litecoin
13:51Paul:
you wrote you received .923
13:52Leo A:
Amount reported by the processor : 0.00728479 BTC
13:52Paul:
why accept Litecoin then?
13:53Paul:
Leo, are you claiming zero responsibility for this?
13:54Paul:
when you know damn well I over sent to the company your work with?
13:54Paul:
"I know you sent more, but because our process converts to bitcoin you lost $40, sorry bro"
13:55Paul:
if thats the answer fine, but I will blow this up on the forums
13:56Leo A:
Paul im just giving you the info available in the system regarding your deposit

LOL "sorry bro"

Check the BTC thread. I've started an experiment of withdrawing the different cryptos.

I'm suspecting there's gonna be a lot of this. They're not holding different wallets it seems and are just using shapeshift and not eating the fees.

sounds like a money grab to me.. fees should never be in the $40s especially when that calculates to 50% of the money transfer.. lol you got robbed...

This is equally incredible:

My favorite part is the WPN CS rep using the line "we only receive the money". Like I have any say in who the escrow is. Give me a break.

Here's how it works:

You sent LTC to an address. You're done. You paid the 10 cent processing fee.

If they want to convert their new LTC to BTC that's on them. This isn't like WPN covering the cost of FEDEXing a check, for example. Instead, it's a fee that has nothing to do with you.

FWIW I've done a couple Waves withdraws and it has went fine for me seemingly without the shapeshift-like fees. Then use the Waves exchange to convert to the token of your choice and send it out to your wallet, with the bonus being that this pretty much also serves as using the blockchain wallet as an intermediary.

Also I got some right before it went up and they didn't cancel it on me or anything, so I really doubt they did anything malicious on purpose just to skim a few bucks off the top. Coinbase itself had outages recently due to spikes in traffic, crypto has been extremely busy lately and some things are honestly just outside of WPN's control.

lmao.. coinbase always has "issues" when the price goes down... dont forget this is like the stock market where traders can borrow and short.. the guy just was messing with bitcoin and ltc on a down trend...

I've been getting killed on fees, too. I put on $200 last night and got under $150 when it hit my account. Please do experiment and let us know.