I've contact ACR before, but the assure me everything is on the up and up.

However, I think there is an issue with the way my account's APs.

To my understanding APs and RPs, are both earned at a rate of 5.5 per dollar in rake paid.

I think my account is not being awarded correctly. I started clearing the the FREEBUY bonus before the month started. So far I have cleared over 2k RPs for the month. However, I have cleared 40$ of the 200 bonus. It is released at 5$ per 120 APs earned. So I have only earned 960 APs.

How can you earned 2k RPs but only 960 APs in the same month, when they are both earned at the same rate. Im I missing something?

Hi,

they are earned differently, Rank Points are calculated using the dealt rake method (http://www.americascardroom.eu/onlin...fits/earnings/) and Award Points are calculated with the Weighted Contributed Rake method (https://www.americascardroom.eu/play...tting-a-bonus/)

if you have any further questions, please send me a PM with your username and I will more thank glad to look into it.

I've had some of the issue resolved, they updated my APs (I guess correctly). However, it is continuing to calculate them incorrectly.

I tried to PM you, but I really dont know what I am doing. I read in some places you might need to write so many posts before you have access to PM. If you will send me one though, I can reply and fill you in. Thanks

sure, I will PM you so we can get this checked out.