any word on if they are gonna continue this? I would assume they would be making more $$ if they continued as opposed to taking away the added prize money or whatever
didn't get the double pts for the happy hour just now. Pretty sure everyone else also did not.
I'm on the sportbet.com skin (sister site to 5dimes). Anyone know what email address i should mail to get support for this matter? Their direct support I don't think deals with poker issues.
didn't get the double pts for the happy hour just now. Pretty sure everyone else also did not.
I'm on the sportbet.com skin (sister site to 5dimes). Anyone know what email address i should mail to get support for this matter? Their direct support I don't think deals with poker issues.
Your Question: Hello. During the 6-7pm Eastern happy hour that finished a little while ago I didn't get double points and from what I read on poker forums nobody got them. I want to report this bug to support so they can correct it.
20:13 Mario G: Hello! Welcome to our Live Chat Department, my name is Mario.
20:15 Me: hello?
20:15 Mario G: Good evening
20:15 Mario G: Allow me one second
20:15 Me: ok
20:17 Mario G: May I please have your Username
20:17 Me: BeerBottlez
20:17 Mario G: Thank you
20:22 Me: hello?
20:22 Mario G: My supervisor is checking on this
20:22 Me: ok
20:28 Mario G: Please bare with me
20:28 Mario G: We are almost done
20:28 Me: ok
20:38 Me: did you find out?
20:38 Mario G: My supervisor is checking on this
20:47 Me: Sir, do you know how much longer is this going to take? I can check back later but wanted to report this bug since it's not just me who had these issues.
20:48 Mario G: Thank you for your report
20:48 Mario G: if you wish you can contact us later
20:48 Mario G: Your account is being reviewed
20:49 Me: Alright, should I wait a little longer or will my account still be reviewed if we end chat now?
20:50 Mario G: You can ended if you wish
20:50 Mario G: and contact us back
20:50 Mario G: It is under review
20:51 Me: ok I will check back later then. Thanks!
20:51 Mario G: Thank you
38 minutes of wasted time but hopefully they fix it.