Hello all been playing on ACR for just about the whole time they have been open. I Remember getting the phone call when they first opened up. Hello Mr short they said, we wanted to tell you about the next big card room. I guess they bought out doyles room or something because that is where they told me they got my info.
Well after making countless of 110 dollar payment fees to cash out via western union when I find it odd the most it has ever cost me to send money to them was maybe 15 dollars depending on the time of the day.
If your wondering why I did not just us CC and cash out through check. They would not let me. They said due to some filter system that runs checks I was deemed a cash only player. Could not use CC or any method other than money transfer to deposit. Another thing I will never understand, I was allowed to use my card for maybe two months of the sites first launch then boom no more. Never used diff card or anything oh well.
So about a week ago I requested my name in the cashier window, which is a big improvement on having to contact support for money transfer deposit.
I got my name went to the store sent the money. Got home entered my mtcn waited ten min checked it said blocked. Which was odd never have seen that before. So the system has done this before most the time resubmit a few mintues later it goes through. Not the case this time.
I contact support they tell me what I was guessing I needed to call western union. But most the time I have to call its to fix something the agent mis entered or to correct the what currency the money was sent in. But this time they said I needed to call and say my friend was having trouble picking up the money. So I was told to pretty much call and lie to the agent so the
funds could be picked up. So when I called which is a pain in the butt by the way takes at least 20 min to get stuff taken care of on the phone with western union. I give them my info, the agent then says please hold. Gets back on tells me sir your money transfer is canceled you need to go back and pick your money up. You are no longer allowed to use any of our services ever
If you have questions I can transfer you to our restrictions department. Well yes I have questions and please do. Bottom line was told this Mr Short you have many transfers out of united states to many other countries around the world. I Say something smart at this point like yes I am a well rounded aristocrat. Get no laughs from them. Then proceed to explain to me how many online gambling websites use similar forms of money transfers to get money onto their sites. I knew the rest of that story so I said ty. They said TY sir but YOU ARE NO LONGER ALLOWED TO USE WESTERN UNION FOR ANY PURPOSE EVER EVER EVER. WTF.
Im chatting with support while this is going on explain what has happened all they care to know is how they found out. I explained how I was a cash only player and now have no way to deposit or withdraw now. I also explained how I was banned from western union now. Pretty much was told this was none there concern.
I know nothing will come of this just wanted the support of winning to know I have been playing on your network since it opened. Paid to much money to think about in fees for deposits and withdraws. Paid ten times that in rake to the beast which I never get a piece of. Due to the fact I have a life and family
I remember when the site first opened and the beast for debuted the same guy won it like 7 months in a row. Anywho ACR I have no way to deposit now banned from western union for life ACR support could care less. GG ACR Peace
I really just feel like this is bad business ethic but hey that could be just me.