Quote:
Originally Posted by easyfnmoney
Let me preface this post by revealing that my day job revolves around information technology and I've been in the field for quite some time:
I decided to answer my own question. Here is my research:. I'm playing on ACR and I do a "netstat -a" in order to find the open connections.
According to PokerScout, it says WPN is located in San Jose, Costa Rica. http://www.pokerscout.com/SiteDetail.aspx?site=Yatahay
You guys feel free to pick up where i left off and add information to this. Any other sysadmins on here wanna pitch in and help find the answers to questions we may want to know the answers to as far as infrastructure goes?
The site you found was temporarily opened while we are troubleshooting the issues we were having during this week. Normally the sites we use are all restricted access and SSL, this one specific portal, due to some internal changes we had to make, it was opened and will be closed again shortly, note, this portal is not used for all the items listed above, while capable of doing that, we are not using it for that purpose so no information would be accessible that could comprimise our players.
We keep our customers data safe and secured, we would not of opened this site if we felt a threat to our network or data, we have enough issues with our providers right now, we wouldnt need any more problems this week!
The info in bold posted are not logins, but simply titles,as it states "http-title" (see:
http://www.w3.org/Provider/Style/TITLE.html)
Quote:
Originally Posted by easyfnmoney
I would love to know what type of servers WPN uses in order to serve their customers. We demand to know if poker rooms are segregating their funds, why can't we demand to know what kind of server hardware/setup they are using to run this multi million dollar empire fueled by our money?
This would be a security concern, we do not need all of our servers and systems publically known to the world, no company does and your self being in I.T would agree to this i am sure. The company / companies you work / have worked for i assume did not publically annouce what they run for hardware / OS's and so on on the backend.
Public facing servers are one thing, and are easily found, as you know and showed above, but outside of that it is important for companies to protect their infrastructure and core systems that keep their buisness running.
Quote:
Originally Posted by easyfnmoney
I will try to explain this for the non savvy user:
Let's say you have a bank... and instead of the vault of the bank being in the back behind the tellers & bank staff, the entrance to the vault is on the streets for everyone to see, touch and have their crack at opening. Would you want to keep your money in that vault? You may or may not be able to crack the code for that vault, but the fact that the door is visible to everyone who passes by seems to be a security concern of some sorts.
Yes and no, you are assuming that the vault even has anything in it to begin with and there are no other vaults or no one is monitoring or watching the vault in the open. And in the end, everyone know there is a vault in the bank, somewhere.....
As with any company, i can't go into details about how we store our information and customers data, but it is safe. With out customers, we have no buisness, so they are certainly our top priority when it comes to data.
Quote:
Originally Posted by easyfnmoney
Exactly. I didn't dig deep, however, I do find it alarming that the entire backend of the whole system is wide open for the masses to see if they know what to look for. If you are putting your hard earned money onto a website, wouldn't you feel more comfortable knowing that there is NOT a public facing login to the entire world that can be found as easily as I found it.
I posted this because I care. The reason I care is because we should all have the right to know what we are getting ourselves into when we sign up for sites like this.
I will admit though, I have a filter and theres a lot of stuff I have in my head that I won't post. I do not have malicious intentions at all. I'm one of the good guys and if someone at WPN wants to talk privately about my concerns I haven't voiced here, please do so. Be aware though that if I catch WPN lying to me in PM, I will post the PM logs. It's quite easy to tell when someone in IT is BSing.
There are things about their server's setup that concern me but they don't concern me enough to stop playing there. I'm not convinced that this team has an inhouse development or network infrastructure team therefore this team may not have the kind of onsite support needed to run a stable environment. To me, this WPN network is a patch work of contract gigs being fueled by marketing dollars.
We do appreciate your concern and it has been noted. However, we do infact have an inhouse development team (the ones who bring you all of our promotions and other systems layered on top of the poker client) and I.T team that has been working hard to keep the site running strong due to the issues of our providers as best as they can, there will be many changes in the coming days and weeks that people wont even notice (some already implemented), as most work done in I.T, people never really know what is going on in the back ends, nor care cause it is far too technical it sounds like another language.
The site prior to this week has been running smooth with the only downtimes being for system upgrades and new additions to the software,it just seems multiple things came together with a full moon and the stars aligning causing all these issues during one period.
Here to hoping for a good weekend.
Any issues, PM me.