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Downtime and Disconnect/Lag Issues thread Downtime and Disconnect/Lag Issues thread

09-18-2013 , 09:55 PM
huh? really
09-18-2013 , 09:56 PM
Ugh I have a super chiplead deep in the 4k GTD 6max. WTF,
09-18-2013 , 09:57 PM
down here
09-18-2013 , 09:59 PM
Up again
09-18-2013 , 10:00 PM
and were up
09-18-2013 , 10:01 PM
Came right back, i can deal with missing a couple hands but not a full down time, so im not too mad
09-18-2013 , 10:01 PM
Can sign on, but frozen from there. Anyone else?
09-18-2013 , 10:02 PM
I'm stuck in the main lobby area and can't navigate to the MTTs.
09-18-2013 , 10:03 PM
Has anyone gotten a good explanation for any of this? It's starting to get old.
09-18-2013 , 10:03 PM
Quote:
Originally Posted by slowcheetah1
I'm stuck in the main lobby area and can't navigate to the MTTs.
Same with me.
09-18-2013 , 10:06 PM
Im playing my tourney with no problems, not trying to mess with anything and hoping i dont get kicked out
09-18-2013 , 10:29 PM
Quote:
Originally Posted by IHasTehNutz
Back up? lol
Quote:
Originally Posted by Bannor
down ??
Quote:
Originally Posted by BadgerPro
down here
Quote:
Originally Posted by Bannor
Up again
09-18-2013 , 10:32 PM
Quote:
Originally Posted by easyfnmoney
While you guys are upset about the downtime, I'm using this to my advantage. I figure if I play tight in the deep stack and it crashes, i lose nothing. If its in late reg, i make something because of chip chops correct? haha im just trying to be optimistic about this. I bought into the deep stack expecting the servers to crash. Aren't i essentially freerolling as long as I don't bust?

The stability issues are probably some sort of DDoS attack. I speculate that because of the nature of the unpredictable downtime. The rep said that it was a service provider issue but most reputable service providers have a 99.9% SLA guarantee therefore I can't buy that story. Service providers don't go down multiple times per day. Sometimes routers fail, sometimes fibers need to be replaced but something happening over multiple days like this seems like its not the perfect storm of problems at the datacenter.

I would love to know what type of servers WPN uses in order to serve their customers. We demand to know if poker rooms are segregating their funds, why can't we demand to know what kind of server hardware/setup they are using to run this multi million dollar empire fueled by our money?
i hear ya...

Last edited by enable2shyne; 09-18-2013 at 10:35 PM. Reason: cuz when i started reading their "explanations" my bullchit meter starting going off big time..what?..that doesn't make sense
09-18-2013 , 10:33 PM
Pretty easy decision to take all my money off this site. Maybe I'm wrong, but shouldn't they get this taken care of before they let anyone play again? The two more times it went down tonight is unacceptable. The fact that they would not get this fully resolved tells me they are in this for a short term cash grab, and not the long run.
09-18-2013 , 10:36 PM
I'm not even getting repsonses via email for a couple days and the live support says to move the arrow to the right but i lack one. I guess I'll have to go to Bavada and learn to run w/o hud.
09-18-2013 , 10:41 PM
Quote:
Originally Posted by SKYYHIGH
Pretty easy decision to take all my money off this site. Maybe I'm wrong, but shouldn't they get this taken care of before they let anyone play again? The two more times it went down tonight is unacceptable. The fact that they would not get this fully resolved tells me they are in this for a short term cash grab, and not the long run.
tells me they are either irresponsible...or...they don't really know why it is happening because if they did know then they would not bring it back online until it was fixed and if they do know why it is happening and haven't fixed it but have brought it back online anyways...that does damage to their reputation as a quality site for players to play at...and that is pretty irresponsible from a business model perspective...
09-18-2013 , 10:53 PM
Quote:
Originally Posted by enable2shyne
tells me they are either irresponsible...or...they don't really know why it is happening because if they did know then they would not bring it back online until it was fixed and if they do know why it is happening and haven't fixed it but have brought it back online anyways...that does damage to their reputation as a quality site for players to play at...and that is pretty irresponsible from a business model perspective...
Freezing for anyone else? Have had to restart the program three times. Locked out of one of my lobbies. I'm really getting frustrated with this ****.
09-18-2013 , 11:08 PM
I'd rather lick white dog poop than play on WPN ever again
09-18-2013 , 11:11 PM
Quote:
Originally Posted by SKYYHIGH
Pretty easy decision to take all my money off this site. Maybe I'm wrong, but shouldn't they get this taken care of before they let anyone play again? The two more times it went down tonight is unacceptable. The fact that they would not get this fully resolved tells me they are in this for a short term cash grab, and not the long run.
While I hear and relate to your frustration, I highly doubt they're in it for a short term cash grab. All in all, before the last week, they were considered to be doing many of the right things towards gaining market share. They've been slowly turning the lipstick on a pig software into something more playable (choose favorite seat addition for example).

I think it's mix of a lot of things, and undoubtedly there were probably some preventative measures not taken that led to the possibility of this happening. While I know they can't prevent every situation no matter how hard they try, I agree the instability has been unacceptable but this goes unsaid. The larger issue is in fairness to how people are reimbursed imo.
09-18-2013 , 11:13 PM
Quote:
Originally Posted by SKYYHIGH
I'd rather lick white dog poop than play on WPN ever again
I remember when I was a kid I convinced my little sister they were rocks in our grandmas yard.
09-18-2013 , 11:17 PM
WINNING TD.....thank you very much for checking in on this thread and providing us with info as to whats going on over there, i can only assume its a living nightmare for you guys as you are being bombarded from all angles by all of us wanting to play or wanting our money and my question should be very simple as its not regarding the site issues or crashes but rather in regards to the double or nothing sng's that ive had no luck getting much of any real answer from the customer service reps when ive asked SO ILL ASK YOU AS IM SURE YOU HAVE THE ANSWER:

In regards to the $15s (turbos and nonturbo) and the $30s and even the 6 handed $50 double or nothing tourneys, these all disappeared last week sometime and im not really sure why. At first i was told theyd be back up the following morning as it happened with a server update but then nothing happened the next few days and then this weekend and early this week all the site crashes happend so im sure if that was on the agenda it got pushed to the bottom of the concern list (as it should). But PLLLEEAASE tell me that these tournaments are not gone for good as they are virtually all i play and for whatever reason the $20 double or nothings are only 12 handed versions and literally no one plays them EVER. The 15s and 30s were getting frequent traffic and i was able to play 30-40 of them a day at only 3-4 at a time. I cant imagine that you guys are doing away with them but if thats the case can you please explain why? And if i may just provide a tiny bit of feedback: the 12 handed ones i dont know that ive ever seen fill up, so if the goal as i assume it is to make the most money possible and get the most tourneys to fill up as possible then lets bring back the 15s and 30s and $50 DorN's.

thank you for your time as im sure u have almost zero time to do anything right now other than work on getting the site back to full functionality
09-18-2013 , 11:25 PM
Quote:
Originally Posted by LiarsDice
While I hear and relate to your frustration, I highly doubt they're in it for a short term cash grab. All in all, before the last week, they were considered to be doing many of the right things towards gaining market share. They've been slowly turning the lipstick on a pig software into something more playable (choose favorite seat addition for example).

I think it's mix of a lot of things, and undoubtedly there were probably some preventative measures not taken that led to the possibility of this happening. While I know they can't prevent every situation no matter how hard they try, I agree the instability has been unacceptable but this goes unsaid. The larger issue is in fairness to how people are reimbursed imo.
It took them over a year to implement these changes and they are still not even close to what they players have been asking for. This reminds me of the movie Casino, when the yokel gets fired from being in charge of the slots. Either WPN does not listen to the players and only does the bare minimum to keep their traffic where it is, keep costs to a minimum, and hoard cash, or they are too incompetent to give us what we want. Either they are in on the scam or too stupid to see what is going on, either way, I'm out.
09-19-2013 , 12:47 AM
we just made the money, ur in 3rd bro
09-19-2013 , 05:40 AM
i know ur not sitting on here 24/7 watching for posts to respond to WINNING TD but next time u check the thread i just wanted to bring back up my question a few posts back about the double or nothings...

Thanks again for all your input and feedback during this time
09-19-2013 , 02:48 PM
@WINNING TD

We dont think you are intentionally stealing from us. We are saying the way you guys do even tournament chops (when clearly things were NOT EVEN), is essentially equal to stealing from us.

This is our livliehoods. The money we make from this is the only money we have. When you take that away from us in an unfair way, we consider it stealing.

And if you see this situation any other way, you are blinded by the sunshades of your company.

Last edited by Next Level; 09-19-2013 at 02:56 PM.

      
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