Quote:
Originally Posted by cdfj
Ya.... all my tables froze in the middle of hands and I blinded out of 3-4 tourneys and lost chips in all the other ones. I didn't realize people were still able to play for like 10-15 minutes considering a few minutes earlier the games were frozen. I don't even know how to calculate how much ev I lost. Now I have to play these tourneys out and then try to get refunds or something.
After over a week and 5 emails I finally get a response saying I won't get any refunds. My tables freeze and if I restart my client I may get locked out for an hour and never get a chance to resume so I waited 30 minutes. The same freeze had happened minutes earlier and my games started normally. There are times when I know I won't get refunds even though they are probably deserved and I play with the knowledge that every month I will lose some money due to circumstances that I cannot control because of the buggy software and servers. In this instance I actually felt there was almost no chance I wasn't given some kind of refund but I was sadly mistaken.