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Downtime and Disconnect/Lag Issues thread Downtime and Disconnect/Lag Issues thread

08-11-2016 , 12:14 PM
The first time i try to put in volume during happy hour...yay!

Does ACR generally refund the lost buy-ins at least for sngs?

I was in 3 and registered for 3 others,
08-11-2016 , 12:15 PM
isnt happy hour over?
08-11-2016 , 12:27 PM
It was at the end of it for me
08-11-2016 , 12:34 PM
came back on, but is now back down again :|
08-11-2016 , 12:44 PM
Down, playing in HUSNG. Website now has 504 Gateway error. Refund plz.
08-11-2016 , 12:53 PM
Chip chop the tournaments please/thank you
08-12-2016 , 02:36 AM
down
08-12-2016 , 02:36 AM
Anyone down?
08-13-2016 , 10:29 AM
Still no refund from the downtime a few days ago. Live chat was down, sent ticket, no response, no refund.
08-13-2016 , 07:36 PM
Been pretty laggy/buggy for me today
08-14-2016 , 01:59 PM
laggy/buggy today
08-14-2016 , 07:18 PM
Very laggy for me. Is the client always like this or is it because sunday?
08-15-2016 , 01:06 AM
its just because of the MOSS
08-15-2016 , 08:48 AM
FWIW I had absolutely no issues from 3pm - 10pm eastern.
08-16-2016 , 09:36 AM
Anybody else unable to log in today? Client comes up, but log in button/enter doesn't do anything. Worked fine yesterday fwiw.
08-16-2016 , 09:54 AM
Same here. I checked "Auto log -in" and then killed the client. Next start got me in. (Click logout to turn off the auto log-in feature.)

No idea if it's related, but I'm getting certificate expired warnings now also.
08-16-2016 , 10:28 AM
^ Thanks man..that worked.
08-16-2016 , 11:16 AM
Quote:
Originally Posted by Max Cut
Same here. I checked "Auto log -in" and then killed the client. Next start got me in. (Click logout to turn off the auto log-in feature.)

No idea if it's related, but I'm getting certificate expired warnings now also.
i think as a safety measure its always good to not have auto log-in enabled
08-16-2016 , 03:31 PM
Going to take my cash out of this funny poker software. Never been lagging like here before, no sng running what so ever, tables are full of nits that you can't make money from.
08-16-2016 , 03:36 PM
Quote:
Originally Posted by zzzzim
Going to take my cash out of this funny poker software. Never been lagging like here before, no sng running what so ever, tables are full of nits that you can't make money from.


Just berate the regs like I do. Lol.

Tourneys are solid. Cash games are reg infested and nitty.
08-16-2016 , 06:18 PM
Quote:
Originally Posted by Carl Trooper
Just berate the regs like I do. Lol.

Tourneys are solid. Cash games are reg infested and nitty.
99% of their tourney are infinite rebuy which i don't really like since i don,t want to sit for a 5 hours opened registration waiting for more people to get in, prizepools are nice but software ruins it all to be honest i feel like i'm in 1990 when i'm playing there
08-16-2016 , 07:55 PM
Quote:
Originally Posted by zzzzim
99% of their tourney are infinite rebuy which i don't really like since i don,t want to sit for a 5 hours opened registration waiting for more people to get in, prizepools are nice but software ruins it all to be honest i feel like i'm in 1990 when i'm playing there


See it's not the entire software for me

It's the dual lobbies and like clicking into the account tab or stuff like that

The poker aspect runs fine and I don't mind that at all.

Def needs some tweaking though
08-16-2016 , 08:07 PM
Everything works for me but nothing is loading under tournaments section. sng cash both work. but tourny lobby is blank? just reloaded the client hmmm.
08-16-2016 , 08:10 PM
now it works. cool beans.
08-17-2016 , 11:50 PM
Four times tonight, I had a table freeze, three times while I was in the hand. Had to close window and reopen to get it to work. Was multitabling and other tables continued to work the whole time as well as internet, so quite confident issue was on ACR's end.

      
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