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Downtime and Disconnect/Lag Issues thread Downtime and Disconnect/Lag Issues thread

04-29-2016 , 11:20 PM
Tables are unplayable... frozen/lagging
04-29-2016 , 11:25 PM
Get your coffee ready, it'll be Sunday by the time tonight's session finishes.
04-29-2016 , 11:30 PM
It was super laggy around 11 eastern time this morning. Took about 2 minutes to deal a river card in an all in spot of a HUSNG.
04-29-2016 , 11:34 PM
04-29-2016 , 11:44 PM
this is brutal.
04-29-2016 , 11:47 PM
the money back!!!
04-29-2016 , 11:48 PM
massive amount of lag so disappointing.
04-29-2016 , 11:50 PM
it's the thing everyone has been waiting for. its just like live poker, we can wait 2 minutes for a hand, longer for a player to make trivial decisions, get berated by players that lost a 2 outer...if only they could link up with amazon to deliver drinks
04-29-2016 , 11:55 PM
3k turbo paused 5k 27.50 still runs, any explanation?
04-29-2016 , 11:55 PM
I two-tabled cash games for around an hour with mostly no issues. I then registered for 3 MTTs a half hour ago, and they were freezing up every few minutes. As of about 2 minutes ago, the tournaments were paused, and the message we see so damn often, "Tournament suspended by host." It really sucks that it's most likely going to be another weekend weekend of crap connections and cancelled tournaments. Right now all I have is 3 tournament tables sitting there with cards not being dealt. If you open the Lobby, it just says the tournament is paused and still in late registr

Last edited by JMicLett; 04-30-2016 at 12:09 AM.
04-29-2016 , 11:58 PM
I gotta e-mail support to get my entry refunds, right? I just did so. I love this site, but man, these lag issues are just brutal
04-29-2016 , 11:58 PM
It's 55 after bro, they didn't pause anything lol.
04-30-2016 , 12:02 AM
It's amazing how they keep the player pool that they have interested with how often WPN has issues. I mean--I keep coming back. It seems like most of the regs do too.

This message just pops up, and the only option was to close out the tournaments:

"In keeping with our continuous efforts to provide our members with the best online cardroom we must shut down shortly to upgrade our systems. Thank you for your patience and we hope to see you at the tables after this disruption.

-The Management Staff"

However, if you click on the "My Tournaments" tab, it shows I'm still registered for all of those tournaments.
04-30-2016 , 12:04 AM
Quote:
Originally Posted by FreshThyme
It's 55 after bro, they didn't pause anything lol.
i had 2 "suspended by host" well before x:55

in addition to a ton of lag the past 1-2 hours
04-30-2016 , 12:05 AM
Quote:
Originally Posted by catch thirtythree
I gotta e-mail support to get my entry refunds, right? I just did so. I love this site, but man, these lag issues are just brutal
It doesn't look like the tournaments have officially been cancelled. I recommend waiting to see what happens. If they start back and you've logged off for the night, I wouldn't expect to see refunds.
04-30-2016 , 12:06 AM
Wait.. this happened a few days ago and I didn't have to email support for refunds. Now we do?
04-30-2016 , 12:13 AM
There should not be any need to email support. They always issue refunds. Now, will you agree with the refunds if you were ITM of a tournament? That I can't answer.
04-30-2016 , 12:19 AM
eh I have no opinion on it. One of the ones that was suspended is back running now.
04-30-2016 , 12:20 AM
It's back up and running.
04-30-2016 , 12:21 AM
. . . and still lagging.
04-30-2016 , 12:21 AM
I got a refund but it took 45 minutes of dealing with support trying to tell me nothing was wrong and then giving me the run around. GL, boys, I'd call in.
04-30-2016 , 12:25 AM
Quote:
Originally Posted by FreshThyme
I got a refund but it took 45 minutes of dealing with support trying to tell me nothing was wrong and then giving me the run around. GL, boys, I'd call in.
So are you still playing the tournament you got a refund for? Because all of the tournaments that froze are now back up and running.
04-30-2016 , 12:30 AM
Just straight up getting blinded/anted out right now.
04-30-2016 , 10:01 AM
:eek ::eek ::eek :
04-30-2016 , 10:53 AM
FROZEN AGAIN

      
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