Quote:
Originally Posted by Signif, I
Just spoke with support if they have any plan in place to fix the connection issues lately and they are denying anything is even happening. Absolutely absurd. If others could contact support and confirm they are also having this issue maybe they can't continue to pretend it doesn't even exist...
A couple months ago I was in an MTT and my table was lagging badly. I was in online chat with support, telling him in real time what was going on when our table was playing.
I would say that I saw someone's time bank count down toward zero, or that an orbit took five minutes, and he keep telling me that all of the tables for that tournament were paused. I said no, my table is still going and I'm telling you in real time what's going on.
He didn't believe me.
EDIT: I told the support guy that I could give him the tournament, table and hand numbers. He wasn't interested. I don't know if he just didn't want to deal with or, or if he thought I was lying.