Quote:
Originally Posted by Sit&Go 2.0
I would just chill ACR is not going to stiff anyone. I see a lot of negative posts about support. I would suggest calling and asking to speak with Kobe Jack or Nina if you have any problems
They do have some really good reps you just have to get to know them and then ask for them
Been here since 2012 and have dealt with Winning_TD and WinningRep consistently, no reason to call support. Not worried about being stiffed, and I have every right to be negative when what they SAY does not add up to what they DO. When you have a "policy" of 24-48 hours for BTC cashout and now have been over 3 times the wait time and possibly up to 15 days, that is not reasonable. I am not upset at just the wait time. I run a small business and lose business when I don't deliver when said. Am not an unreasonable person, when told the truth, I would completely understand extenuating circumstances but saying that too many people are trying to cashout, when a BTC trade literally takes seconds to make. Then the we had a "security change" but that doesn't make sense for paying people that requested later. Don't honestly care what excuse it is this time, if they would just tell the truth to begin with there would be nothing wrong. It seems pretty dang unethical to hold onto cashouts during an upswing with btc and then when the slide happens people start to get paid.
I have nothing negative to say about the support (they are doing their job), it's the business and the principals.
Have every right not to "chill out" but you have every right to your opinion as do I.
Last edited by Catcasper86; 03-18-2017 at 10:46 AM.