Your tone does make me cringe a bit Debaser, the guy is trying his best after all.
That said, there really should be some type of compensation for players that did not finish ITM in this tourney. It's just simply not running as advertised. This type of thing could REALLY turn off a recreational player with 40 bucks in his bankroll who is trying your site for the first time. Obviously it can also really turn off regulars too, but we all know Debaser will be back anyway
Maybe tourney bucks compensation equal to buy-ins spent for those that did not finish ITM? Shouldn't cost the bottom line too much I don't think?
Thanks for your hard work WTD.