100% reload bonus - Winning Poker Network -- Two Plus Two Poker Forums

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100% reload bonus

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01-14-2014 , 10:09 PM

Er4th1

enthusiast

Join Date: Jul 2013 Posts: 91

How do I activate it? I entered code: RELOAD14 but can't find anywhere to track my bonus. I'm currently on hold with Live Support and it's been 9 minutes and still no response. WTF.

01-14-2014 , 10:47 PM

clutch352

adept

Join Date: Dec 2009 Posts: 929

Mine hasn't shown up either but its only been a couple hours since I deposited and I haven't restarted the client ect.

01-15-2014 , 12:25 AM

the potato

enthusiast

Join Date: Jan 2014 Posts: 61

If the live chat thing doesn't work, shoot support an email and I'm sure they'll have you set up in a matter of hours. They are good about getting back to you quickly. In fact I'd recommend getting help via email over live chat they seem to take care of you better that way.

01-15-2014 , 01:07 AM

clutch352

adept

Join Date: Dec 2009 Posts: 929

Live chat resolved my issue in a few minutes.

01-15-2014 , 01:22 AM

werd0318

old hand

Join Date: Feb 2011 Posts: 1,466

Same thing happened to me yesterday. Live chat solved the problem very quickly

01-15-2014 , 12:43 PM

Er4th1

enthusiast

Join Date: Jul 2013 Posts: 91

Live support resolved this issue. But why did I even have to use them? It's not like my case was isolated I mean there are others posting in this thread that had the same issue. The ad for the reload bonus specifically says "Just enter this bonus code when making a deposit and your good to go!" (never mind that their website uses the incorrect spelling for the word you're)

01-15-2014 , 01:24 PM

Mckittrick19

grinder

Join Date: Mar 2008 Posts: 468

It's usually an automated thing but i guess something happened to it temporarily so they had to manually add it. They give you credit from the point you made the deposit so not a big deal.

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