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HEM mgr not accurate? HEM mgr not accurate?

06-02-2012 , 02:08 PM
Hi,

There is about $20 discrepancy between HEM and your tracking site. Last month I played half HU and 6 max over about 6k hands.

Can you tell me which one is more accurate pls?
06-02-2012 , 04:22 PM
Hi BarJerica,

The stats displayed in your 'My Account' area are given to us directly from the poker rooms.

These stats are completely accurate and are the figures that your VIP payments or rakeback are paid based on.

It is possible that the stats you're viewing are not up to date. The process is quite a long one as the network furnishes the room with the stats, who sends them to us and finally we upload them.

The best thing to do is to send me your iPokerVIP registered email address and I'll check it all out for you and get you an answer.

Hope this helps and look forward to hearing from you soon,

Jamie

      
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