In response to my e-mail to customer support (pending when I started this thread), the balance was restored.
This incident prompted me to actually read the TOS and FAQ to see what the policy on dormant accounts is. Strangely enough, I can't find it anywhere. I do not see any mention of there being a time frame after which DraftDay reserves the right to reclaim the funds in your account. The only thing that comes close is this:
Quote:
8. Terms of Service Violations; Termination:
You agree that Company, in its sole discretion and for any reason, may suspend or terminate any account (or any part thereof) you may have through the Company Service or your use of the Company Site, and remove and discard all or any part of your account or any User Submission, at any time, with or without notice. You agree that your access to the Company Site or any account you may have, or portion thereof, may be terminated without prior notice, and you agree that Company shall not be liable to you or any third-party for any such termination. These remedies are in addition to any others Company may have at law or in equity. You may close your account and discontinue your use of any and all parts of the Company Site at any time.
But that says nothing about dormant accounts. So basically, even I were one of the 0.001% of people who actually reads the TOS before creating an account, I still would not have known about this policy.
