I was reading a thread in B&M (Brick & Mortar) and it made me wonder.

If a staff person at a casino makes a mistake with cash or chips, what actually happens?

• Do they get fired?
• Do they get written up only?
• Do they have to pay for the mistake?
• Does the answer change depending on the amount involved?
• Does the answer change depending on if it's an overage or an short?
• Does the answer change if the mistake is corrected by the player who was shorted or overpaid?

My thoughts:


Your thoughts?

If the mistake is anything over ~350, then insta-fired.

yeh and anything under 3.50 just ignore

Your thoughts are pretty close, but it certainly varies from one casino to the next.

My guess as to what's typical...

Do they have to pay for shorts?... I hear that some places do, some don't.
Does it matter if its over or short?... No, same difference to the casino. Their take is that you can't count.
Does it matter if the player corrects the mistake at a later date?... No. The casino will always do their best to correct the mistake with the player, but the damage is done for the employee.
Does the answer change depending on the amount?... Yes

My guess on the average...
small amount.. say <100 = write up.
Multiple offenses in a certain period will increase the penalty.
As the amounts go up they may skip the write-up and start with suspensions/termination.
I imagine with multiple offenses in a certain period of time could easily equal termination. Maybe 2 large screw ups may get you fired where as it may take 5 small screw ups type of thing. They don't want incompetent people handling their money.

http://www.wsop.com/pdfs/2010/2010-T...g-Handbook.pdf

The above is old, but it's what popped up first in my search.

Although they have no legal right to take money from employees to cover the variances .... people I know who work for the company report being required to pay back shortages.

I saw the paystub of a friend who worked in one of the Caesars property sportsbooks .... and there is a line item for "shortages" in the deductions portion.

Depends on gaming regs in that state and then casino policies.

I've seen where you can payout of pocket for the variance. Both at time of, and automatically taken out of check. A note of this can be tracked for evaluation reasons later employment.

I've also seen over/unders tracked to a certain amount then eventually results in being fired. No paying out of pocket. Casino takes under hits and profits from overs.

Also seen some states where it's illegal to do what's called a force balance. (Fixing the under by paying out of pocket or the over by making it a tip)