Quote:
Originally Posted by cockpit
PASANDSMAN - I've thought about my and your posts and am wondering if the root cause goes back to something I raised a few weeks ago: Room management, or lack thereof. I know you and I disagree on how well managed the poker room is.
At the risk of me talking an issue to death, did you bring your observations to the floor or management's attention? You are there more than I am and know the floorpeople and dealers better than I, do you find that bringing dealer performance issues to the management's attention is simple and effective?
I did not bring the performance issues to the management's attention on these current mishaps in the O8 game. I have brought previous issues to their attention and it was simple and effective. In a ten hour session, a dealer in the O8 game may make what I would call a major error like once. Although it bothers me, I did not want to be the tattletale on a newly trained dealer who is a little unfamiliar with the game. We usually take the matter in our own hands and tell him/her they can not ask a player to table their hand or ask a player who did not table their hand if they have X. The new dealers are usually noticably scared when they get to the O8 game out of ignorance of the game and I would not have the heart to call their boss over if they made a mistake out of sheer ignorance. If the same one did it a second time however, I would get the floor involved. The floor is nothing but courteous with the O8 players IMO and go out of their way to get our game started and hold us a table on busy nights. I really have no complaints when it comes to them in that respect. If they say they will open us a game at 5PM, you can look at your watch and at 5PM they will call the game.