Quote:
Originally Posted by pionero
I find it funny when people use this as a reason to like or dislike a poker room. Like they are going to a restaurant and expect the staff to bend over backwards and smile all day. My interaction with floor staff is minimal at best. Doesnt matter what they are like to me as long as they can make competent rulings and keep order in the room. I dont need them to kiss my tail. Im just there to play cards.
I am not asking for a cake and a parade. My interaction with the floor is minimal as well, but when I get the "you are wasting my time" attitude when doing something simple as getting clocked in and out, then it is a customer service fail. I am not even expecting a handshake and a "thanks for playing" response. I am more then happy with a neutral reaction. Just take my card, swipe it, and hand it back. But when I approach with my card, say "can you clock me out", and then the floor sighs, rolls his eyes, grabs the card out of my hand and almost throws it back at me, then like I said, we have a failure of customer service.