Originally Posted by MMan710
I made my first trip to the Bethlehem Sands on Saturday morning. Overall, the Bethlehem Sands casino is a very nice place. I think they did an excellent job of integrating a casino into an area that was widely known as a home to the United States steel industry. The casino has tall ceilings, brick walls and a generally nice decor.
To a large degree, the casino's shape and design is essentially a large box (or rectangle) with a lot of slots and the new table games.
My friend and I arrived at the Sands early, at about 10:15 am. I had read about the long wait-lists, so we figured the earlier the better. As it turned out, our timing was pretty good. There was 2-5 seating available, so my friend sat down there. I wanted to play 1-2 NL. There were 8 people on the waiting list and three open tables. I knew that they would open a new table, and they did in about 20 minutes.
The wait list was reasonable until about noon, when all tables were open (including a 1-5 stud game).
General Observations: The poker room itself is in a pretty good location, right near the food court. The poker cashier is also closeby, which is also fairly handy. One downside is that while the bathrooms are not terribly far, they are not close either (like at the Borgata or Showboat).
Cocktail Service: There was pretty regular cocktail service throughout the day. At one point, players asked a dealer if they could get someone for drinks, and the floor man actually got someone, which I thought was nice. However, the service was sporadic. The waitresses would come around pretty often for a while, and then you might go 45 minutes to an hour without seeing anybody. There is food service as well, but I did not see anyone using it.
Tables/Chairs: The tables and chairs are pretty comfortable. It was nice playing at new tables for a change. The foot rails are definitely too high to actually use as a foot rail. I am not exactly sure what they were thinking when they were installed. The lack of cup holders built into the table is a negative.
Dealers: Overall, I actually was impressed by the dealers considering how many of them are new. There was one dealer in particular who was absolutely awful. She was an extremely nice person, but she could not follow the action around the table. Our 1-2 NL table was a good group of people who helped her out, but I could definitely see more grumpy players having a problem with her. While she made a few slip-ups, the dealers were overall pretty good. There were a couple of instances of where a dealer put the next card down (usually a turn or river card) before all action had stopped. Obviously, those are big problems, but I think they'll disappear with time.
Floor: There were a lot of floor people around. One of them is a former floor person from the Showboat in Atlantic City.
Players: When my 1-2 NL game started, the game was excessively tight with tiny stacks. However, the game grew over time and became pretty loose with some people who donated a lot of money. I had a bad session, but I think it was a profitable table. My friend who played 2-5 NL found the players at that level to be pretty fishy, as well.
Problems: As many people have indicated, one of the most stupid rules (set by the PA gaming authority, according to the dealers) is that you cannot buy chips off the dealer, even if you bust out. This is extremely inconvenient and makes little sense. Additionally, there is one poker cashier window where you can buy chips. Additionally, they only had 1 and 5 dollar chips. That wasn't a big deal for me, but people at 2-5 had ridiculously large stacks of red chips. There were chip runners (usually dealers not dealing) available and they were pretty fast.
Overall, seating of new players was quick and efficient, though my friend playing 2-5 NL said that his table often had an empty seat for a while, even though the wait list was huge.
The dealers have a system where they push buttons on the table to indicate empty seats and who is using their player card. When people get up from the table, the dealers push a button so that you don't get comps (which some people may see as cheap). Dealers swept player cards at the table. It didn't slow things down all that much.
For some reason, they also have the dealers using $4 and $2 chips for the rake. This might make sense, but when you have new dealers who are a little slow, having them make all that change isn't terribly fast.
Overall, it was a good experience. However, I am not sure I would return until the wait lists are more manageable. I am about 40 minutes closer to the Sands than Atlantic City, but if I have to leave my house at 8:30 am to avoid waits, it sort of defeats the purpose.