So, anyways, I hear players can also go far if they just play TAG against calling stations donking off chips in cash games.

RCG would normally have 12 to 16 tables running on a Wednesday night. Just got here and they have 4.

so uhhh games are good.

Some replies in here are hilarious. Complaining about the action - lol? This is low limit poker just about everywhere. If you think some random dude is going to fold top pair or a flush draw before the river, you should really reconsider your strategy.

the real issue is the way they are handling the wait lists & signups. 60+ people deep every day with a 2-4 hour wait - not accepting call-ins and need to physically sign up.

Games are good but its hard to justify spending 2+ hours waiting just to get a seat.

Yeah, it seems that also they're giving people a huge amount of time to get there once their names are called/they get a text. That needs to be ironed out.

Maybe text people when they're top 5/3/next on the list and only give them a minute or two rather than what they do now which leads to seats staying open for way longer than necessary with a massive list, especially considering how many people leave and leave their names on the list.

I'm sure they will get there, especially as demand dwindles slightly going forward.

This is perfectly acceptable for a room to do. They do it in various rooms in Vegas during the WSOP.

If you really want them to take call-ins, they can always have one less table to free up a dealer to spend a down answering the phone.

If they take call ins, you'll just have to wait almost as long once everybody calls in. It also disadvantages people who aren't clued in enough to call in, which are the people you want in the game.

I showed up 10 minutes after they texted me and my seat was given away. Seems fine

Played about 7 hours of 2-5 NLHE tonight. Yes the waits are stupid and yes some policies are weird, but overall a really good room with a ton of games and action was great. Dealers super competent, seats comfortable, and well run. Oh and rake is fine too.

They'll iron out the wait times and policies that are contributing to that.

You do, but you can do your waiting at home or in the car en route.

Fair point on the random gamblers. Had a guy try poker for i think the first time at my table tonight, Rivers black card holder who plays baccarat for I assume not small stakes. Quite funny one crusty reg getting annoyed at him for not knowing the rules while spewing literally $2500 across the table in an hour.

Why are you here?

I think “crusty reg” needs to STFU…or maybe buy a drink for the black-card-guY

Sounds like a dream to have a guy light five BI on fire in ONE HOUR!

Can’t wait to play in this room

5x button straddle with action starting in the blinds AND button getting priority over a utg straddle is a bit much, but I've noticed it being used mostly by spewy fish.

somebody upthread mentioned the runners getting chips from players, which is what I thought I had seen at another table, but I couldn't be sure what was going on. 100% disagree with this and will absolutely be telling the runners to kindly F off if I'm asked.

I recognize a lot of the PLO crowd from elsewhere, but no call-ins compared to the Shoe is rough. Hopefully the app check-in comes soon. I like that there's no promo drop for PLO.

Prices for Starbucks coffee in the cafe are very reasonable - Venti americano with the players card was $4.

You mind if I ask why you are so opposed to this?

^^I got asked by a runner for 2 quarters in exchange for 50 whites from another table, thought it was weird but there were enough people in suits looking at the transaction that I wasn't concerned I was getting robbed.

On Friday the dealers were asked to stop dropping white chips, storing them up and only dropping reds when they got up to multiples of 5, guess they're just super short on whites.

Same. A brush came and asked for 1 of my black chips yesterday and brought back 100 in whites. I don't see what the big deal is? It's not like they are going to run off with your money. And if you happen to be all in before the runner comes back with your chips you are still "behind" that hundred.

Funny you mention that - some of the chip runners there are completely clueless. I’ve seen one walk around with 2k in black chips for 20 minutes asking every table who it belongs to. The same guy tried giving chips to the wrong table/person multiple times. Just a matter of time till they have an incident because of the runners.

Same as everywhere though, I was surprised with quite how good the dealers and staff all were honestly, GVC and RCG have significantly less well trained folks in general.

I've only been to the Shoe maybe once in like 3 years so can't comment about that.

it's my money and i don't work there. run your business without involving me.

i don't need to be waiting for some runner to come back with my chips.

plus, it's confusing for the players at the table when they don't leave lammers behind.

Dominic N. Applied for poker room managers job but was denied. When he worked at Majestic he trained his own dealers and floor people . Rivers had plenty of time to staff this room but failed to do so. This is a direct reflection on the poker room manager. I don’t care how nice a guy is running the room it’s his fault. The poker room manager is the key to a room. Soto destroyed the Horseshoe single-handedly is a prime example

I find it funny that the room has only been open a couple of weeks and yet there are comments about how the poker room has bad management, simply because demand is exceeding what they can handle.

From a business perspective, they could have approached the opening two ways: (1) estimate huge demand for poker without any evidence during a pandemic period and get a poker staff that can run 22 tables the entire week, or (2) use conservative estimates for the demand and get enough staff to handle a full room on the weekend nights but less during the off-hours. If they go with the first option and they are wrong (poker demand is lower than expected), then the poker room loses money because of staffing costs and they have to lay off some of the staff, wasting that training time/money and hurting morale of the remaining employees. If the second option is wrong and demand is higher than expected, then the room has longer-than-desired wait times but they can hire/train more staff to meet demand.

The second option seems like the right choice to me. So I prefer to give them the benefit of the doubt for now, and hope that the room will improve over time.

Correct. Poker players will find any reason to moan about anything. This room is good and will get better as they iron out the kinks.

They are also at the maximum number of gaming positions (2000) I think so not like they can simply add tables.

Not to mention the overall competence of the staff in the room is levels above other rooms in the area.

Do you work for rivers?..They have alot of issues. In time, they will work them out..but stop with the fluff..

Theyve only known for a year now they would haveca poker room. But, average staff and management at best as they have been so unprepared.

What material issues do they have other than the long wait lists?

Worse, the first is guaranteed to waste resources and money. There will be a demand spike when any room opens with fanfare. You could open a room on LV strip that goes belly up in less than six months, but it could still look fine the first month.

If you staff for that initial surge, you will have to cut staff after the surge. That could be a week or a year, but it nearly always happens. And since hiring people has costs, you are wasting money.

You staff for what you believe is the long term demand plus some cull % since not every hire will work out. Then (and good mgr warns them) you worknthe crap out of them to handle the initial surge the best you can

Bravo is showing zero tables currently running, but there are waitlists. Might this simply be a glitch w/Bravo?

All 22 tables are running on my Bravo...

I'm also here and they're def running lol