Quote:
Originally Posted by skokieluvrboy
I hope they find a way to speed up the cashier situation. Seems unnecessarily slow.
The Cage/Cashier in the poker room is a separate department from the poker room itself. I know the floor is also frustrated by the speed of the situation there as well but they have no control over it and I get the sense there isn't a whole lot of communication from the cage to poker room supervisors. For example, the cage has closed at least two times for 20-30 minutes when I've been there, and the floor knew nothing about it or why. The message I got was they wished someone at the cage had informed them so they could tell the players. The cashiers in the poker room cage are also all newbies from what I'm told; then when they get experience they tend to move them downstairs.
A month or so ago I was in a 2-5 game and cashed out 2800 and change in red. The guy literally counted down every single stack of red, all 28 of them. It took over 10 minutes and my blood pressure was through the roof. A few days later another regular complained to me about a different cashier who did the same thing. That being said, the red chips are a mixture of brand new and very old and clay chips deteriorate over time making even stacks a little more complicated. Plus last week I heard the cage was off $5 at the end of a shift count. Probably not the end of the world but I'm sure it was frowned upon and there was some paperwork involved.
Poker management is aware of the situation and working with the casino on how to expedite things there. Hopefully it improves soon.
MD