Two Plus Two Publishing LLC Two Plus Two Publishing LLC
 

Go Back   Two Plus Two Poker Forums > >

Venues & Communities Discussion of live, legal poker venues, and discussion among players in live poker "neighborhoods."

Reply
 
Thread Tools Display Modes
Old 01-05-2012, 02:27 AM   #6726
zrap
adept
 
zrap's Avatar
 
Join Date: Mar 2007
Posts: 841
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

Was there tonight, went to the desk to talk to the person there about the comps. Was a bit confusing so I'll do my best to explain...

On Jan 2nd they wiped out any comps older then 60 days, in my case around $300 worth, I went from having $500 to having $200. The way their system is setup right now they were able to refund around $285 worth, which was any comps from Nov 2nd and older that had been wiped away, I now have 60 days to use those comps. As for the ~$15 that was lost that would be any comps from Nov 2 and later in which the 60 days is over, in this case around two or three days worth. It would continue that way using the oldest first, so if I had taken no action today I'd still be losing comps daily based on the 60 rule despite the refund, since the refund was added back today it has a fresh 60 days, but also means that would subtracted from last which means I better be blowing through the whole $500 in 60 days or less. Today I added $50 to my card to use, which should at least prevent losing almost a weeks worth over the next week.

This is obviously a big improvement over them just stealing the comp money. But it still kind of sucks. Players shouldn't lose any or the "never expiring comps" that existed before Jan 2nd, in my case around $15 that is now gone, not a big deal money wise , just principal wise. Nor should they have to rush and spend the comps earned over a year in such a short time , 60 days, when it's not even as if they have a gift shop to use them.

What Parx should do is implement their new policy, buy adding any pre 2012 comps in a separate category that don't expire, or make it one year or something reasonable. Then maybe pay for one night out with a parkette just to make up for the fact that they even conceived this notion to expire all that comp money and think they could get away with it.
zrap is offline   Reply With Quote
Old 01-05-2012, 04:27 AM   #6727
TheGame1020
grinder
 
TheGame1020's Avatar
 
Join Date: May 2005
Location: hee hawing it up
Posts: 669
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

Can anyone tell me the quality of play at the 15/30 limit game? It seems this game goes nearly 24/7, I can only get 3/6 live at Rivers Casino in Pittsburgh and I was wondering if it worth making the trip. Thanks!
TheGame1020 is offline   Reply With Quote
Old 01-05-2012, 09:40 AM   #6728
dinesh
Pooh-Bah
 
dinesh's Avatar
 
Join Date: Jun 2010
Posts: 3,878
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

Varies with the players. Usually a fun game. I wouldn't say it goes 24/7, but it's always running from dinner into the late morning, and it starts even earlier on weekends.
dinesh is offline   Reply With Quote
Old 01-05-2012, 10:33 AM   #6729
fingerblastr69
banned
 
Join Date: Jun 2011
Posts: 28
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

Boycott Parx.

Maybe they are going bankrupt, since they can't seem to afford to honor most comps that have been earned.

Their true colors as a dishonorable casino have been revealed.
fingerblastr69 is offline   Reply With Quote
Old 01-05-2012, 03:56 PM   #6730
midas
Pooh-Bah
 
Join Date: Aug 2003
Location: Northern NJ
Posts: 3,515
Quote:
Originally Posted by fingerblastr69 View Post
Boycott Parx.

Maybe they are going bankrupt, since they can't seem to afford to honor most comps that have been earned.

Their true colors as a dishonorable casino have been revealed.
Bankrupt is doubtful since they are very successful according to PA Gaming filings. Assuming it happened across the entire casino and not just the poker room, I would guess that the total comp balance was growing rapidly and players weren't using them. Where can u use huge comp $$$ at PARX? Some finance guy thought of a solution without realizing the backlash.
midas is offline   Reply With Quote
Old 01-05-2012, 04:54 PM   #6731
ashinynickel
veteran
 
Join Date: Dec 2007
Posts: 2,608
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

They are the most profitable casino in the state. They want to become even more profitable.

People seem to be complaining about a dearth of places to use comp dollars. Why don't you guys go to Parx Grill? It's no Barclay Prime but it is way better than Chickie's or the Noodle Bar. You can order a bottle of wine and have a big steak dinner with a group of friends if you truly have too many comps backed up.
ashinynickel is offline   Reply With Quote
Old 01-05-2012, 07:04 PM   #6732
rubixxcube
old hand
 
rubixxcube's Avatar
 
Join Date: Mar 2003
Location: 127.0.0.1
Posts: 1,644
Is parx grill in the main building? I think many people don't want to leave parx east and there is also no store to spend comps at. At many casinos there is usually a few stores where you can buy an ipod, or some kind of merchandise etc... with comps where it would be much easier to spend and useful instead of having to blow $500 on food just to use them.

I have like only $50 in comps but that's my complete speculation.
rubixxcube is offline   Reply With Quote
Old 01-06-2012, 11:48 AM   #6733
Death Valley
Pooh-Bah
 
Death Valley's Avatar
 
Join Date: Nov 2002
Location: Staten Island
Posts: 5,036
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

Glad to see they are trying to do the right thing, at least at this point.
Death Valley is offline   Reply With Quote
Old 01-06-2012, 11:56 AM   #6734
Ranma4703
veteran
 
Join Date: Apr 2006
Location: she / her
Posts: 3,010
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

Quote:
Originally Posted by Death Valley View Post
Glad to see they are trying to do the right thing, at least at this point.
Not really though... The right thing would be to reimburse EVERYONE, not forcing you to talk to a floor person to get your comps back. They just saw the backlash and are trying to quiet it down a bit. Still scummy.
Ranma4703 is offline   Reply With Quote
Old 01-06-2012, 12:25 PM   #6735
1Fish2Fish
enthusiast
 
1Fish2Fish's Avatar
 
Join Date: Dec 2011
Location: Virginia
Posts: 56
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

Quote:
Originally Posted by Ranma4703 View Post
Not really though... The right thing would be to reimburse EVERYONE, not forcing you to talk to a floor person to get your comps back. They just saw the backlash and are trying to quiet it down a bit. Still scummy.
I think you're right, however there may be technology issues that could prevent them from doing a blanket credit back of funds to folks. Perhaps someone just deleted everyone's account balances, and it would take a manual one by one review of every account to reinstate the balances. Rather than do that, they are just letting any active user request the comps back.
1Fish2Fish is offline   Reply With Quote
Old 01-06-2012, 02:13 PM   #6736
Ranma4703
veteran
 
Join Date: Apr 2006
Location: she / her
Posts: 3,010
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

It is possible... I am wondering why Ari has been so quiet on this issue in this thread? Seems unlikely he hasn't seen peoples responses
Ranma4703 is offline   Reply With Quote
Old 01-06-2012, 03:22 PM   #6737
MeadowAtDusk
enthusiast
 
MeadowAtDusk's Avatar
 
Join Date: May 2011
Posts: 89
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

In today's world a company with any level of basic technology knows what the comp balances were and can get them back into players' accounts. Especially a company as highly regulated as a casino.

Until we get further clarification from Parx management, it appears that Parx saw a big liability on their balance sheet and they thought they could get rid of it and thought/hoped no one (or not many) would notice. Not right imo.

I also agree with the poster earlier about the ridiculousness of having to ask permission to get your comps even last year. It is just like getting permission to go to the bathroom in grade school. Maybe they could just give us a key attached to a huge wooden board when we go to redeem our comps at the noodle bar.

Last edited by MeadowAtDusk; 01-06-2012 at 03:32 PM.
MeadowAtDusk is offline   Reply With Quote
Old 01-06-2012, 07:17 PM   #6738
RustyJay
enthusiast
 
Join Date: Jan 2007
Location: Yo, Adrian!
Posts: 76
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

Quote:
Originally Posted by Ranma4703 View Post
It is possible... I am wondering why Ari has been so quiet on this issue in this thread? Seems unlikely he hasn't seen peoples responses
He's being quiet because he likes his job.

-RJ
RustyJay is offline   Reply With Quote
Old 01-06-2012, 11:42 PM   #6739
scottydo27
newbie
 
Join Date: May 2007
Posts: 25
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

what bothers me is that this board represents i'd say less than 2% of all parx players (east and main building). even if everyone of us that post and troll here reguarly go and ask for our comps back parx has essentially stolen 98% of all total comps. even if we want to be generous and call it 90% (accepting a % of non-posters complain and get there comps back) it is still ridiculous and wrong. the recreational player was bent over without the courtesy of a reach-around.
scottydo27 is offline   Reply With Quote
Old 01-07-2012, 07:24 AM   #6740
Troll_Inc
Ninja Tarp Inventor
 
Troll_Inc's Avatar
 
Join Date: Mar 2006
Location: Falling asleep in SE
Posts: 4,187
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

Quote:
Originally Posted by zrap View Post
Was there tonight, went to the desk to talk to the person there about the comps. Was a bit confusing so I'll do my best to explain...
zrap, thanks for doing the legwork.

So what is the easiest thing to do?

1. Walk up to desk
2. Ask them to please restore unused comps from before Nov 2nd?
Troll_Inc is offline   Reply With Quote
Old 01-07-2012, 10:03 AM   #6741
Conor S
enthusiast
 
Join Date: Jun 2011
Posts: 82
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

Quote:
Originally Posted by Troll_Inc View Post
zrap, thanks for doing the legwork.

So what is the easiest thing to do?

1. Walk up to desk
2. Ask them to please restore unused comps from before Nov 2nd?
Yes, I did it last night and had all my previous comps put back on. It only took a few seconds.
Conor S is offline   Reply With Quote
Old 01-07-2012, 06:19 PM   #6742
Phaedrus29
centurion
 
Phaedrus29's Avatar
 
Join Date: Jun 2007
Location: Philadelphia, PA
Posts: 163
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

I posted before about being really upset about the comps situation. Yesterday I had mine and my wife's comps put back on our cards (about $350)...it only took a few seconds...no explanation required. While this is still annoying and it's gross that they changed the policy without telling us, I feel much better about the situation now. Some thanks to the Parx folks for at least resolving the issue to some extent.
Phaedrus29 is offline   Reply With Quote
Old 01-07-2012, 07:17 PM   #6743
bullseye180
centurion
 
Join Date: Jul 2007
Location: New Jersey
Posts: 160
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

I also had my comps put back on my card.When you are at the kiosk just ask the desk to your left if you are entitled to any back comps and they will check.
bullseye180 is offline   Reply With Quote
Old 01-08-2012, 04:38 AM   #6744
Acoplander1
journeyman
 
Join Date: Oct 2005
Location: United States
Posts: 282
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

I felt I was entitled to more than just my comps back, so I asked for more... and got this year's Parkette calendar for my efforts. How'd I do?
Acoplander1 is offline   Reply With Quote
Old 01-08-2012, 06:39 AM   #6745
CommanderNChief
banned
 
Join Date: Jan 2012
Posts: 25
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

I got $210 back on my card. I suppose I'm happy.
CommanderNChief is offline   Reply With Quote
Old 01-08-2012, 12:17 PM   #6746
RDonovan
grinder
 
RDonovan's Avatar
 
Join Date: Feb 2009
Posts: 546
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

Ari,

Can you enlighten us as to when we may expect to see structures for the WPT Regional event ? Also, does the winner of the ME win anything special ?

WPT bracelet, entry to a larger tournament, etc ?

I am hoping that this is a much safer question then asking about the comp situation and will warrant a response.

TY
RDonovan is offline   Reply With Quote
Old 01-08-2012, 07:15 PM   #6747
CommanderNChief
banned
 
Join Date: Jan 2012
Posts: 25
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

Is there a place in the main casino where you can get comp dollars put on your card to use?
CommanderNChief is offline   Reply With Quote
Old 01-08-2012, 08:41 PM   #6748
ashinynickel
veteran
 
Join Date: Dec 2007
Posts: 2,608
At the steakhouse give the card to your waiter and tell them to call the poker room to charge your card. Not sure about Chickie's.
ashinynickel is offline   Reply With Quote
Old 01-09-2012, 05:38 AM   #6749
fireflytea
journeyman
 
Join Date: Nov 2009
Location: wireless netbook/van by the river
Posts: 248
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

hello parx regs...planning on making my first visit to parx this thursday...was wondering if any low limit mixed games are played. thx for any info.
fireflytea is offline   Reply With Quote
Old 01-09-2012, 10:14 AM   #6750
dinesh
Pooh-Bah
 
dinesh's Avatar
 
Join Date: Jun 2010
Posts: 3,878
Re: Parx Casino (Bensalem, PA) -- FAQ updated 2011.09.08

6-12 OE runs almost all day. 15-30 HOE runs during the week sometimes - it may run on a thursday night.

HOES may run from time to time, but it's not frequent. I don't think Razz is approved in PA yet.
dinesh is offline   Reply With Quote

Reply
      

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Forum Jump


All times are GMT -4. The time now is 08:42 AM.


Powered by vBulletin®
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
Copyright © 2008-2020, Two Plus Two Interactive