Quote:
Originally Posted by dinesh
@EnlightenedRaise, bummer that you had a bad experience. My comments:
1- You should have known better. Scratch that, you did know better. Don't get pissy because someone scolded you for it.
Granted, I expected a scolding. But I expected it to be done professionally. Not a scolding that was done with the specific intent of attempting to embarrass me. All that extra was completely unnecessary and the same end result could have been achieved by a hand on the shoulder, with a compassionate reminder of the rules.
I wasn't out of line. He was.
Quote:
Originally Posted by dinesh
2- There is always security standing at the entrance eyeballing folks, and if you're young looking they will card you. I've never see a floor doing so, but the floor manager desk is right there so perhaps one was milling around. No idea why you'd get the stink eye - in my experience, (most?) all the floors are genuinely friendly, pleasant people.
I'm 30, with a massive goatee to match. My experience with Two floormen says otherwise.
Quote:
Originally Posted by dinesh
3- No idea. But the bartenders make tips by serving you drinks. I doubt it was a conscious decision not to serve you.
4- The waitresses are also nice, and they make money by serving you drinks and food. As dire wolf mentioned the big issue tends to be speed, not attitude. Maybe she just didn't hear your order?
Maybe it's because of your bad first impression, but from your description it sounds like you went around the room testing to see how long it took various people to see you there and stop and ask you if they could help. I'm not saying that's entirely without merit, but you'll certainly get better results if you act like a normal person rather than like a secret shopper.
In any case, to each his own. If you won't be back, good luck going wherever it is you end up playing. But know that the things you describe aren't typical.
They heard, and looked me in the eye, like I said in my post. 10 times in 3 visits is beyond reasonable doubt.
Dinesh, I sat on 3 different occasions. I would say we are past 1st impressions.
If it seems to you that I was "undercover" trying to find a reason to dislike the place, please consider that 2 of these instances occurred before I even sat down... Not to mention that I was literally not even in the door for 2 minutes.
How are you doing tonight is hardly some first-class service I'm expecting, just common decency.
Quote:
Originally Posted by dire wolf
I've only been there 3 times myself and feel a little different. I can't wait to go back.
Yes, you could die of thirst before getting a drink at Parx. But I found the dealers and floor to be pretty accommodating.
And yes, they do treat the regulars better. But like any service industry, the regulars pay the bills. I'm not offended because they treated me just fine.
The only issue I had was when I new game started. My friend and I were at the top of the list. When the game was called some regulars had already locked up seats. I told the floor nicely that we were at the top of the list and should have first choice. No problem. She gave us first choice and moved the regulars.
Bar issues aside, let it be known that regs SHOULD get preferential treatment. This does not constitute the treatment I was given.
Would it not stand to be true that ANY player who walks across that floor could potentially be a regular?
Just my 2 cents. By all means, I hope no one is deterred from playing here by my statements alone, and I truly wish them the best.
I for one, will not set foot there again unless its for a pit game.