Quote:
Originally Posted by RhodyGuy
After reading you say how friendly the staff is my takeaway from your TR is that you do not understand the meaning of “customer service.” Do you think it was possible that an older HVAC unit needed a part that a 24/7 HVAC company didn’t have in stock and had to order? Can you confirm that management did not have someone out to diagnose the problem in a timely manner?
Every Customer and business knows what "Customer Service" is. But i like your thought process that a customer cannot know the meaning of customer service is, +1 for that.
I spoke directly to the floor person in front of another floor person, and a dealer - who all said the - "the A/C has been having problems for a couple of days and they can only call one company to fix it, and that company is slow to respond." They even said the name of the A/C company, but I dont remember it. I can call <some people> and ask for the name if you are interested.
don't know if you have visited this establishment before - but this issue happens a few times a month. Never have i experienced this problem at the Hard Rock, the Isle, or any other card room, from New Jersey to California- but heck - that just must be "my good luck"
There you have it.
Last edited by Lattimer; 09-18-2019 at 11:54 AM.