Quote:
Originally Posted by xofm
I played the 2/5 this weekend and can confirm it's $500 max. From what I saw, the room is not well run and I doubt I'll ever go back. They have some rules which are particularly annoying, like raking the pot without a flop and "enforcing" the betting line. I say "enforcing" because it was more like the dealers constantly warning people and telling them that the next time they will enforce it...but then that dealer leaves and you get the same speech from the next one, but you never know when you're going to get "that" dealer (or a reg with the nuts).
The floor managers were less than great. They were super slow coming to the table whenever called, which seemed to be constantly as all buy-ins are done at the table (no cage in the room) and they color people up when leaving. They also weren't very accommodating - a guy sitting next to me asked 4 different floor guys a total of 7 times (we counted, and yes, he was respectful each and every time) for the baseball game on the TV right above the table that was showing the news....and then wheel of fortune...and then jeopardy.... They kept saying "let me see if someone requested it for the channel it's on" and would point him to a TV across the room. Finally one of the floor guys said the sports book controls the TVs and to check with them - sure enough we had baseball right away.
Most of the dealers are brand new which is understandable right now so patience is a must. If you're the type that gets tilted by a slow or inexperienced dealer this place will not be fun for you. Yet, they decided to open the only 2/5 game at a table without a shuffle machine, not that it seemed to matter as all the machines in the room were constantly throwing up the red light..
All in all, very much looking forward to the Borgata re-opening!
tl;dr
After having an opportunity to play here over thanksgiving break going on 5 days now, I have to say every statement you made is totally on point. I'm old enough to remember that when the room first opened, they were one of the top rooms in PA. I know, hard to imagine. But they let that slip away easily, and now, with them being one of the only rooms open in the area, they have an opportunity to win back the poker community, but I'm afraid to say once the other rooms open up (esp. Parx) this room will again be dead.
Here, IMO, is what they would need to do to once again become one of the go-to poker rooms in PA:
- Raking without a flop: If you steel the blinds in 2/5 betting $15, they will take out a rake. Yes, No flop, there's still a drop. No room in this area takes a rake without a flop. You raise pre and everyone folds here, you get charged a rake.
- The "betting line": I wasn't exactly sure what xofm was talking about, and when I made a couple bets, I was given a stern warning about a "String bet". I figured the dealers were new, and just let it go. What they were trying to tell me was you can't cut out chips past the line-everything in your hand must be bet without taking anything back. If they would have just told me that the first time, I would of known exactly what the rule was but after several warnings a dealer finally explained it to me. I remember they had this rule down in FL but no one around here does it that way. Not a big deal, but explain why exactly I'm getting a warning
- Floor supervisors: The supervisors here are the absolute worst I've every experienced. There was one instance today where 3 supervisors were called over for a ruling, but it didn't seem like they even understood what the question was. The two players involved decided how to resolve it. I was also yelled at twice today. Once for talking to someone at another table, and another time for locking up a seat on a new game before it was "called". They put a 2/5 plack there so I put my card down. That was a no-no. I came to the game and my card wasn't there, asked where it was, dealer told me who took it, and I got scolded. When I used to work in casinos back in the day they stressed and drilled everyone on customer service. The floor here lacks any c/s at all and if they talked to people the way they do in other rooms, they would be fired. If I'm talking to someone at another table while walking back to my seat, I shouldn't have to be shouted at from far away to tell me I can't talk to anyone.
- Dealers: I have to admit out of all of the "inexperienced" dealers, they did a pretty good job. There are a lot of experienced dealers there from other rooms that are closed, but as great as they are, it's very unfortunate to see them leave after their down without taking the box. They are still pooling their tokes with the casino floor (and carrying the whole casino with that regard). Any good experienced dealer won't stay here when they can work at other rooms once they open that let them keep their own money that they earned. They're also very short on dealers that also know poker but that's understandable since the room usually only got a couple games off per day pre covid but unless you get here by 10am on a weekend, even if the list isn't too long you might have to wait hours.
The room atmosphere is comfortable, except for the cheap chairs, but they did the job. It's a quiet room, and pleasant to play there but all of the players that I know from the area all have the same concerns and once the other rooms in the area open this room will clear out. This is your chance, Mt. Airy, to make changed to improve the room before you lose all this business you're currently generating I can assure you, starting with customer service skills of the supervisors in the day shift.
Last edited by Playbig2000; 11-28-2020 at 10:05 PM.
Reason: tl;dr;TOS