Visited last night for the first time. Played about three 1/2NL downs from about 10:00 until 11:15.
The red felt is odd. Player in the two seat lost about $35 when he thought the player in the eight seat was all in but actually had reds behind. The felt color may have played a part in his lost equity when the winning hand player prematurely announced his holding while the action was still live - leading to his villain folding when he would've normally called.
The smaller sized chip tray seemed to cause one FW veteran dealer to be coloring up pots. His hands were frequently in and out of the pot to keep his tray stocked. This makes me somewhat uncomfortable as it makes room for hard to follow dealer math errors while also somewhat slowing down the game flow.
The last dealer was clearly a new hire with little to no experience. He was genial enough but was obviously nervous and struggled. He should be okay as he grows into the job.
There were a number of players at my table with no apparent casino playing experience - trouble trying to cut out chips, maintaining contained stacks, trying to drag their own pot, etc. Take advantage of this edge while it lasts.
The room was messy. No cup holders is another odd choice. There were empty cups everywhere around my table with no clear significant staff effort being made to police the area of refuse.
The room was running about 15 tables while I was there. All 1/2NL with a single 2/5NL and single 3/6LH - if I remember correct. There was no Omaha or Stud action while I was there... I think.
The cage was quick but lacked experience and mistakenly counted a red as a white when I was cashing out, but the supervisor caught the error before I had to point it out. Again, seemed more a case of nerves as opposed to incompetence.
Parking was easy off of East Columbus Ave.
Sign up for your M-Life card on-line before going to the casino. If you have an account, there are kiosks available to simply insert your driver's license and a card will print out. There was a long line to receive face-to-face service if you were setting up an account from scratch.
If you're looking for pizza, go outside to Red Rose (
http://www.redrosepizzeria.com/) which is literally inside the casino footprint. Red Rose has been there forever and was virtually the only local business that refused to sell out to MGM. The pizza is among the best you can have in western Massachusetts.
The room is heavily speckled by members of western Mass's underground poker community.
Last edited by sailorsaint; 08-28-2018 at 03:40 PM.