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Old 12-10-2016, 03:52 PM   #126
Didace
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

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Originally Posted by Vanilla Ace View Post
We were playing 3-4 hands an hour,
I really doubt that. And if you were anywhere close to that, it wasn't the dealer's fault.
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Old 12-10-2016, 05:03 PM   #127
chopstick
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

Yeah I was trying to wrap my mind around 3-4 hands per hour as well. That doesn't seem possible.
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Old 12-10-2016, 05:12 PM   #128
chindi
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

What is the phone # for the room? I called the number on the bravo listing and am still on hold after 10 minutes trying to get on the 2/5 list.

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Old 12-10-2016, 06:07 PM   #129
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

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I really doubt that. And if you were anywhere close to that, it wasn't the dealer's fault.
I agree. This guy's whole rant seems ridiculously slighted and hard to believe- not to mention nitty.
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Old 12-10-2016, 07:16 PM   #130
chindi
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re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

Meant 5/10 list.obv.

Lots of craziness as the casino is PACKED and the operators will tell you they're not putting people through to the poker room and / or the room isn't going to answer.

But once you're in the games are nice and soft, as are the chairs.


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Quote:
Originally Posted by chindi View Post
What is the phone # for the room? I called the number on the bravo listing and am still on hold after 10 minutes trying to get on the 2/5 list.

Sent from my SAMSUNG-SM-G928A using Tapatalk

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Old 12-10-2016, 10:53 PM   #131
chindi
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

There is no coffee in the casino.

The struggle is real.

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Old 12-10-2016, 11:27 PM   #132
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

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There is no coffee in the casino.

The struggle is real.

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...there is a Starbucks in the casino.
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Old 12-10-2016, 11:48 PM   #133
chindi
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

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...there is a Starbucks in the casino.
True. But that is way over there. And I am here and the lines are long. It's not a deal breaker. It is annoying that the only caffeine at the table is a 6.50 red bull though.

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Old 12-11-2016, 12:38 AM   #134
kimmy
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

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Originally Posted by JohnnyGroomsTD View Post
The chip issue have been addressed. We also have 2 chip carts going into service.
I play today until 5PM and I did not see any of them.
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Old 12-11-2016, 02:18 AM   #135
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

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I play today until 5PM and I did not see any of them.
We specifically hid them from you.... made sure to bring them out after you left.
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Old 12-11-2016, 02:27 AM   #136
chindi
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

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Originally Posted by JohnnyGroomsTD View Post
We specifically hid them from you.... made sure to bring them out after you left.
Johnny, great to meet you today. Still playing into the night. One note still some confusion amongst a couple of dealers about the one chip rule. Specifically one of my later dealers told a player at my table that the one chip wasn't binding, rather than the one being binding but not being complete.

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Old 12-11-2016, 02:33 AM   #137
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

$2 and $3 comps are awesome! Is this just promotion because of opening or do you plan to keep these comp rates? Also can comp dollars be applied towards hotel fare and tournament buy ins?
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Old 12-11-2016, 02:38 AM   #138
ZephyrSpy
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

Is Valet parking free for any cards levels? If so which one(s)?


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Old 12-11-2016, 03:31 AM   #139
JohnnyGroomsTD
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

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Originally Posted by Openlimper View Post
$2 and $3 comps are awesome! Is this just promotion because of opening or do you plan to keep these comp rates? Also can comp dollars be applied towards hotel fare and tournament buy ins?
Unfortunately, poker comps are only good for food. We are researching a company wide system that will allow for comp portability, but that will necessitate a reduction in comp rate.
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Old 12-11-2016, 03:32 AM   #140
JohnnyGroomsTD
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

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Originally Posted by ZephyrSpy View Post
Is Valet parking free for any cards levels? If so which one(s)?


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Good question. I am pretty sure it's only platinum and NOIR, but will research.
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Old 12-11-2016, 04:12 AM   #141
YHVHmode
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

Anyone know what the most you can cash out is before they ask for your information? Is it 3000 like Maryland Live?
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Old 12-11-2016, 09:52 AM   #142
2/5_specialist
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

Johnny,

How long does it take for the comp $$$ to show up in my account? I played for 20 hours on Friday and when I check my MLife acct. this morning all it shows is $ 10 free slot.

Thanks.

Tony
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Old 12-11-2016, 10:18 AM   #143
The Apex
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

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Originally Posted by JohnnyGroomsTD View Post
We will, but are experiencing significant issues with our technology. It will be sorted out this afternoon. When complete, we will have the ability to order any item from the food market menus.
When is this going to happen?
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Old 12-11-2016, 01:21 PM   #144
t_roy
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

Seems like dealers don't automatically count and verbalize bets. This had been slowing things down quite a bit from what I've seen.
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Old 12-11-2016, 01:26 PM   #145
chindi
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

Quote:
Originally Posted by t_roy View Post
Seems like dealers don't automatically count and verbalize bets. This had been slowing things down quite a bit from what I've seen.
Per the dealers I spoke to last night, they aren't able to:
1) Indicate who placed a bet
2) Verbalize the amount of a bet unless the active player is the one who asks

Not sure if that's actual policy or if it's miscommunication, as the 1 chip call thing is a bit inconsistently understood and I know they've talked about that preshift.


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Old 12-11-2016, 01:26 PM   #146
silverback87
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

Just sat down. Floor is working hard and I felt the wait was reasonable. And there's coffee....

Room is beautiful. All I need now is a winning session and all my teams to cover
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Old 12-11-2016, 01:36 PM   #147
chindi
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

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Originally Posted by silverback87 View Post
Just sat down. Floor is working hard and I felt the wait was reasonable. And there's coffee....

Room is beautiful. All I need now is a winning session and all my teams to cover
The coffee thing is a good change. They were trying to sort out the issue early this morning with a couple of fits and starts. They'd said it was an issue with their machines (which also applied to heineken draft) but that's third hand information at best.
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Old 12-11-2016, 01:50 PM   #148
t_roy
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

Quote:
Originally Posted by chindi View Post
Per the dealers I spoke to last night, they aren't able to:
1) Indicate who placed a bet
2) Verbalize the amount of a bet unless the active player is the one who asks

Not sure if that's actual policy or if it's miscommunication, as the 1 chip call thing is a bit inconsistently understood and I know they've talked about that preshift.


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Interesting. Really not a fan of that policy. Having the dealers count and verbalize speeds the game along and avoids confusion imo.
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Old 12-11-2016, 01:57 PM   #149
czarcaesar
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

I was not allowed to bring a back pack in today fyi
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Old 12-11-2016, 02:14 PM   #150
mbrown1833
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Re: MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

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Originally Posted by czarcaesar View Post
I was not allowed to bring a back pack in today fyi
They'd better figure this out. What percentage of poker players carry bags? Better question, what % of players don't?
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