MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP - Page 239 - Venues & Communities -- Two Plus Two Poker Forums

Why on earth are they putting 1/3 games in the back room with the room half empty? Meanwhile the T/25 game is put at the highest walked-by table at the back podium (with shotclocks).

Because no one wanted to play in there and we had a 50 name list... 10/25 players refused it when we opened the game.

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06-03-2019 , 05:37 PM

#5952

JohnnyGroomsTD

Poker Room Rep

Join Date: Jun 2007 Posts: 2,885

Quote:

Originally Posted by ekethio

Why are the floors opening fewer 2-5 tables than normal? I get that there was shortage of dealers, but it seems unreasonable to have a waiting time of more than an 90 minutes for 2-5 by decreasing the weekend 2-5 tables running from 9 to 5 while increasing 5 card tables. It is difficult to even go through a 15 players list if there are only 5 tables running let alone the longer weekend list.

We open every one we have demand for.

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06-03-2019 , 05:38 PM

#5953

JohnnyGroomsTD

Poker Room Rep

Join Date: Jun 2007 Posts: 2,885

Quote:

Originally Posted by Bridgeboy

MGM most assuredly is.

They’re clearing about $2 million/month.

No. Our revenue is public. Last year we dropped just over 21 mil. We didn’t clear that much. Substantially less than what you posted.

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06-03-2019 , 06:52 PM

#5954

W0X0F

sit back, relax, and enjoy the flight

Join Date: Nov 2008 Posts: 5,830

Great to see you back here Johnny. I hope your new role as a father is going well.

Quote

06-03-2019 , 07:04 PM

#5955

Bridgeboy

centurion

Join Date: Jan 2016 Posts: 130

Quote:

Originally Posted by JohnnyGroomsTD

No. Our revenue is public. Last year we dropped just over 21 mil. We didn’t clear that much. Substantially less than what you posted.

https://gaming.unlv.edu/reports/md_monthly.pdf

21/12 = 1.75/ month.

The high in the link I posted is 1.869, so I’ll stand by my “about 2” statement.

Which is a significant bump from 1.75, so in all seriousness, congratulations on a job well done.

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06-03-2019 , 08:12 PM

#5956

JohnnyGroomsTD

Poker Room Rep

Join Date: Jun 2007 Posts: 2,885

Quote:

Originally Posted by Bridgeboy

Misunderstanding. In my world, “clearing” an amount is refers to the amount after expenses....

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06-04-2019 , 02:55 PM

#5957

The Apex

Pooh-Bah

Join Date: Nov 2011 Posts: 3,603

@Johnny

You can quote multiple people by selecting the icon with the green plus sign for every post and then hitting “quote” for the last one.

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06-04-2019 , 03:12 PM

#5958

Lattimer

I is smart

Join Date: Feb 2009 Posts: 15,463

What he's doing is fine. Since his primary purpose here is to engage posters on room issues, it's better to keep each issue separate rather than lumped together in mass posts.

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06-04-2019 , 03:16 PM

#5959

JohnnyGroomsTD

Poker Room Rep

Join Date: Jun 2007 Posts: 2,885

Quote:

Originally Posted by W0X0F

Great to see you back here Johnny. I hope your new role as a father is going well.

Thank you. It is going well, but I am learning what it’s like to be completely helpless. My daughter has me wrapped.

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06-04-2019 , 06:56 PM

#5960

potluckneeded2

journeyman

Join Date: Jan 2019 Posts: 215

Quote:

Originally Posted by JohnnyGroomsTD

Done. Add this to my list of accomplishments.

Staying hydrated over long sessions is a big deal to me, so thank you for resolving the water issue. Over the last few weekends I've also seen much more attention on the restrooms.

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06-04-2019 , 07:15 PM

#5961

DCJ001

veteran

Join Date: Oct 2006 Posts: 2,843

Quote:

Originally Posted by DCJ001

I sent an email to MGMNH guest services about the bathroom situation. I copied and pasted a handful of bathroom-related posts in this thread. Here is the response that I received a little while ago:

Quote:

We appreciate your commitment to our business and upholding us to the service standards that we know we are capable of. We can completely understand your disappointment with the lack of cleanliness of the bathrooms next to the Poker Room. Please know, that we take this concern very seriously and are actively working on a solution to this matter. While this may take some time to put into effect, we appreciate your patience while we coordinate with the appropriate teams to provide a permanent solution.

Again, thank you for taking the time to detail your concerns to us. Please feel free to contact us should we be of any assistance.

Quote:

Originally Posted by potluckneeded2

Staying hydrated over long sessions is a big deal to me, so thank you for resolving the water issue. Over the last few weekends I've also seen much more attention on the restrooms.

You are welcome.

Quote

06-05-2019 , 12:00 PM

#5962

arkitekt83

enthusiast

Join Date: Feb 2008 Posts: 58

What channels do you utilize for marketing the PPO and other events? I saw the post on Twitter, but neither CardPlayer nor Poker Atlas have it listed. Bravo lists some satellites but nothing about the schedule of events. I also didn’t see it on your website, or in a static URL that could be linked/shared; and today, dealers were not aware that the schedule was available. Facebook and Instagram also have no listings, if you were looking for free, effective ways to get the word out.

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06-05-2019 , 12:12 PM

#5963

loonybird

grinder

Join Date: May 2009 Posts: 678

Quote:

Originally Posted by arkitekt83

Probably could say the same for the 150k later this month. I know some tournament regulars that weren't even aware of the last one in April. Maybe put a sign on an easel at either end of the room for a few weeks. Not exactly free but would reach all the foot traffic.

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06-08-2019 , 11:44 AM

#5964

JohnnyGroomsTD

Poker Room Rep

Join Date: Jun 2007 Posts: 2,885

I will be on the floor this afternoon for an extended period today if anyone needs or wants to discuss any issues or offer any suggestions.

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06-08-2019 , 01:37 PM

#5965

Bridgeboy

centurion

Join Date: Jan 2016 Posts: 130

Quote:

Originally Posted by JohnnyGroomsTD

I will be on the floor this afternoon for an extended period today if anyone needs or wants to discuss any issues or offer any suggestions.

I’ll take you up on this offer if you are still available.

Sent from my iPhone using Tapatalk

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06-08-2019 , 02:33 PM

#5966

JohnnyGroomsTD

Poker Room Rep

Join Date: Jun 2007 Posts: 2,885

Quote:

Originally Posted by Bridgeboy

I’ll take you up on this offer if you are still available.

Sent from my iPhone using Tapatalk

Doing an emergency drop for an equipment issue. Will be available at +/- 3:15. Ask A supervisor at that time and we can sit down and have a chat.

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06-08-2019 , 03:52 PM

#5967

JohnnyGroomsTD

Poker Room Rep

Join Date: Jun 2007 Posts: 2,885

Quote:

Originally Posted by Bridgeboy

I’ll take you up on this offer if you are still available.

Sent from my iPhone using Tapatalk

This took much longer than I anticipated. I will be in the poker room in 5 min.

Quote

06-08-2019 , 04:06 PM

#5968

Bridgeboy

centurion

Join Date: Jan 2016 Posts: 130

Quote:

Originally Posted by JohnnyGroomsTD

This took much longer than I anticipated. I will be in the poker room in 5 min.

Understood.

I did speak to one of your supervisors.

Quote

06-08-2019 , 04:18 PM

#5969

JohnnyGroomsTD

Poker Room Rep

Join Date: Jun 2007 Posts: 2,885

Quote:

Originally Posted by Bridgeboy

Understood.

I did speak to one of your supervisors.

I am in the poker room, and understand that you just left. Can we meet before you leave property.

Quote

06-08-2019 , 09:42 PM

#5970

Bridgeboy

centurion

Join Date: Jan 2016 Posts: 130

Quote:

Originally Posted by JohnnyGroomsTD

I am in the poker room, and understand that you just left. Can we meet before you leave property.

I had to leave to make it to a family event - which I did.

Perhaps another time?

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06-09-2019 , 03:33 PM

#5971

trob888

Pooh-Bah

Join Date: May 2008 Posts: 5,403

FFS do you guys not have pm privileges?

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06-09-2019 , 04:44 PM

#5972

DumbosTrunk

Verified Coach PLO5

Join Date: Apr 2017 Posts: 7,329

Glad Johnny is back from his self-imposed exile. Thanks for venturing back from the wilderness! Happy to have you ITT to hear and respond to concerns again.

Also, bathrooms are much better than they used to be. Still had to wait 1 hour for a food server last night though. A hungry poker player is a grumpy one. :/ And no way in hell was I going to pay out of pocket for an overpriced snack at the new food stand by the escalators just because the comped food service is slow.

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06-09-2019 , 11:58 PM

#5973

JohnnyGroomsTD

Poker Room Rep

Join Date: Jun 2007 Posts: 2,885

Quote:

Originally Posted by DumbosTrunk

We have been diligent in that area. We will eventually be flipping the men’s and women’s restrooms on L2. They were built to MD code, then we had to get a variance to show that we needed much more space for men due to demographics in poker. Kiosk wasn’t designed to be a replacement for bev service. That will eventually get better. We have about half the waitresses we need to run the place. I will take a look at service times and see what the issue is.