a. "Playing over" usually means the original player is going to be gone for at least a couple of orbits. Not just ten minutes. So you think someone should be able to "play over" you while you go to the bathroom?

b. The guy was not sent to the table. He just sat down. The dealer failed to enforce the seating protocol.

I saw it last night at one of the two highest stakes tables (38&39 in the middle). Not sure if there's a minimum stakes for playing over.

I would just like to say that whoever designed the bathrooms and parking garage either has a sick sense of humor or is a intercourse fool.

On what planet does it make sense to have a bathroom entrance with multiple blind right angles and as you leave, a paper towel dispenser on on the interior of the left side (which steers exiters onto the wrong side)?

Also, the parking garage lettering system is ****ing maddening. G is on the complete opposite side as H. Every single time you walk into that garage, you inevitably see people aimlessly searching for their section. ****, at 4am I was a a part of a no less than 9 man convoy walking around the garage for 20 mins trying to find our cars. We actually found a MGM parking guy but even as a dude who directs traffic in the garage, he couldn't tell us where to go.

How hard would it be to color code these things as opposed to putting section letters that make 0 logical sense and are impossible to see from a distance? How bout at the least, a very visible map in the elevator lobbies?

I personally think the parking has been excellent. Yeah, its confusing at times and yeah you never know what entrance is open, but the hundreds of staff directing traffic help immensely. Go to other casinos, no one has the traffic staff this casino has. Also tons of police everywhere make me a lot better then I do leaving most casinos.

Recommendation from playing last night: Make sure the dealers understand fills. In the high limit section (the tables near the cage), we had a dealer ordering $3 blue chips to the fill...for that dealer we got a total of 6 hands dealt out in 30 minutes.

# of hands / rotation is extremely low with most dealers. For timed rake games, especially PLO this makes it very frustrating. 3 dealers in a row we saw less then 1 orbit during their 30 minutes.

So you support a player angling by putting out X but saying y? Sorry but that is wrong. If a player does this the dealer is obligated to either state the correct amount or return the excess chips. Which depends on the specific order of events. But to allow a physical action of X and a verbal of y an angle waiting to happen.

Read entire thread.

Went yesterday for the first time and here are my observations

The good

1. The room is nice, far better than Maryland live, although Horseshoe still wins the best room by far.
2. Casino is very nice, as is the diversrity of the crowd. It felt like a better class of people overall
3. The players are some of the worst I have ever seen (unfortunately I was card dead for 10 hours)
4. Great seeing XX and other staff from the horseshoe, you stole some good talent
5. Lots of tables still running at 5am in the morning

The bad
1. The garage is atrocious, I literally followed the exit sign which looped me right back to where I was.
2. You have a LOT of dealers who need more training. 3 misdeals by one, another who was about to ship the chips to another player when we were both all in before the river was dealt. Dealers almost sending chips to the wrong players.
3. Apparently a lot of shufflers weren't working including the one on my table so we were hand shuffled for 8 hours
4. Waitresses were absent for hours at a time
5. The checkin area is a mess, how you guys have a tiny podium with a laptop is beyond me, it was almost like the whole room was an after thought
6. 5 different times we had two seats open for over a half an hour when over 100 people on the waiting list I finally started just grabbing the seat markers and taking them up myself
7. As you already know the cash out takes a long time
8. Multiple people commented on how there was a football game going on however every single TV had wrestling on
9. Drink holders on the table are really bad, I couldn't see someone had $400 in black chips hiding behind it when i raised him to what I thought was all in for another $76. So yes your drink holders cost me money last night.

I hope tournaments will not be in the same room because right now you don't have the space for it.

I know much of this is growing pains but it has a long way to go

I had no problem finding my car at any point. There's a sign in the elevator lobby indicating where lettered sections are located. Not difficult.

Had a friend come back today and said the 1/3 was playing better and with more action and similar stacks than the Bellagio 2/5 we just played in (also a $500 max).

Getting itchy to get over there.

Limited sample size for me, but having now played two Fridays my experience has been that the 1/3 games are mediocre during the daytime and incredible at night. Daytime the tables were populated with lots of huge-headphone, iPhone charger guys discussing the EV of doing this or that -- i.e., people who play a ton of poker and have been doing so for awhile. Sure, some of them are awful players or suffer from FPS, but as a group they aren't ideal opponents. At night, however, there was a much broader mix of players, with a very high proportion of recreational players/random dudes who just brought over 900 from the craps table, etc. The number of *called* large ($50+) bets per hour went way up at night.

One other issue I had

I asked to be put on the dinner list so I could go eat with some friends. I was told that if I had not been playing for 4 hrs I could not be put on the dinner list and my chip would be picked up in 30 minutes. Hope this is not the actual policy as it would be absurd to disallow people from having dinner just because they haven't played for 4 hours.

Is there currently any food that can be ordered to the table? Even just hot dogs or pre-made sandwiches?

While I would prefer to be allowed to use the dinner list after one hour, I don't think four hours is unreasonable.

Yes they do have food they can bring to the tables but not from every restaurant on the property and doesn't solve the issue for those that want to eat at a sit down place w friends

So if I get off of work in the evening and head over to play and play for 1, 2 or 3 hours then decide I want to eat & not be rushed (30 minutes) I can't go on the dinner list? Johnny please rethink this if this is the policy, remember where your client base is located. Just my two cents.

Please reread my post a couple more times and don't read anything else into it. I meant exactly what I wrote.

Apologies. We should be averaging around 14-16 hand per 30 minutes. We are identifying the weaker dealers and will improve them over time. Not sure why a dealer would be ordering blue chips unless they were completely out.

This topic is being discussed on FB in a thread started by Matt Savage. When players make a physical bet of one amount and verbalize another, I am leaning toward allowing the caller the option of calling either amount. It will stop that obvious angle shoot. Players that continue to do this will be encouraged to play elsewhere.

1. We are actively working on traffic in the garage. The patterns are different depending on the events for the day (Concert, convention, etc).
2. We are aware of the dealing issues. We have 151 dealers, and about 30-35 are very green. They will be coached and improve over time.
3. We are also aware of the shufflers. Last night, we had a total of 8 that failed. replacements are coming, and we are working with our vendor to address.
4. I have been working with F&B this weekend to find ideas to improve service times for both food service and beverage service. We have technology issues that are being addressed as we speak, and we are introducing a coffee and water cart to lessen service times on those items in particular.
5. We knew this going in. I have already ordered a workstation that is 2 1/2 times the size of the one there now, and will adding 2 permanent PCs along with Mlife card printers and multiple phones.
6. This one baffles me. We need to better at this....
7. Changes are coming to the cage. That's the most difficult to address right now, as most cashiers there are very new. We have chip carts on the floor that should address the wait times when the lines grow.
8. We have 41 TVs and they can be changed upon request. Simple fix.
9. Sounds like an angle shooter cost you $76... The dealer should have asked the offender to put the chips un a visible place. As mentioned earlier ITT, we are improving daily on this one...

The management team is discussing this one... This policy will be changing at some point, but not sure about timing yet.

Yes. Items may be ordered from the food market. We are putting out a limited menu Tuesday that will allow for quicker service times for food items in the poker room.

We are rethinking this... Change will come soon.

Glad to hear it. I too was surprised by the four-hour prerequisite. A shorter requirement -- or no requirement at all -- for the dinner list would be great for people who work downtown but want to be able to come out to MGMNH for dinner and a little bit of poker. Lots of disposable income in that demographic!

It has been said before, but warrants repeating: Thanks Johnny for being so responsive in this thread.

Johnny, can you please confirm whether new players have to post at 5/10 and 10/25 nl? Have gotten different answers when I've asked supervisors and dealers.