MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP - Page 18 - Venues & Communities -- Two Plus Two Poker Forums

Johnny, what's the deal with $25 parking? I live in northern Delaware and certainly have my fair share of options. It wouldn't keep me away but it certainly would swing my decisions a little more seeing as $25 seems a bit unreasonable. Is the $25 parking fee really going to take place?

The "play for a certain number of hours and get the parking fee waived" part doesn't really work. What if you buy into a 2-5 game for $1,000 and get felted in the first 20 minutes? I can certainly understand a rec player wanting to leave immediately, and it seems awful to charge them $25 on their way out.

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12-16-2016 , 01:09 PM

#428

FlipRacer

centurion

Join Date: Nov 2009 Posts: 118

Quote:

Originally Posted by Crazy Joe Davola

AFAIK, none of the casinos around here have their dealers verbalize bet amounts unless asked. I think it is because they don't want to help players too much.

At the ones I have played in here in Maryland most dealers announce the bet amounts without being asked. I think they take the initiative to help the game flow. My understanding is that at MGM the dealers were instructed not to announce bet amounts unless asked directly.

Last edited by FlipRacer; 12-16-2016 at 01:09 PM. Reason: typo

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12-16-2016 , 01:14 PM

#429

keegan

journeyman

Join Date: Feb 2010 Posts: 280

Quote:

Originally Posted by Crazy Joe Davola

Have they said what the fee would be to self park? It sounded like Valet would continue to be $25, so I would expect that self park would be much less, like $5 or $10.

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12-16-2016 , 01:29 PM

#430

AngusThermopyle

Carpal \'Tunnel

Join Date: Feb 2005 Posts: 14,929

Quote:

Originally Posted by Crazy Joe Davola

What if you buy into a 2-5 game for $1,000 and get felted in the first 20 minutes? I can certainly understand a rec player wanting to leave immediately, and it seems awful to charge them $25 on their way out.

How much of the $1K did the casino get?

He should ask the guy who felted him to pay his parking.

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12-16-2016 , 01:37 PM

#431

Rapini

ragging

Join Date: Jan 2008 Posts: 13,096

Quote:

Originally Posted by Crazy Joe Davola

Santa Claus riding a unicorn could buy in for $10k at a 10/25 game and get felted the first hand as well; it's just as likely as your scenario.

That said, I lean toward liking the parking fee because it will discourage the lower-end customer base from showing up and also encourage Uber or Lyft / discourage drinking and driving.

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12-16-2016 , 01:39 PM

#432

Bridgeboy

centurion

Join Date: Jan 2016 Posts: 130

When is the $25 for parking effective?

Sent from my iPhone using Tapatalk

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12-16-2016 , 01:44 PM

#433

JohnnyGroomsTD

Poker Room Rep

Join Date: Jun 2007 Posts: 2,885

Quote:

Originally Posted by FlipRacer

Hi Johnny! I visited the room this week and liked it a lot. I think you have an excellent base to build on, and you are demonstrating excellent customer service by taking in all feedback and making improvements where needed. I'm sure you already wish you had a larger room to work with. Maybe after a year the return from the poker room will far outweigh that of the slot machines next to the bathrooms and they will let you expand.

I have question. What is the reasoning behind not letting the dealers verbalize the amounts of bets or raises unless specifically asked? I can understand wanting players to constantly pay attention to the action at the table when they are in hands. But most players do not verbalize their own bets, they usually just slide or drop the chips out. The exact number of chips is not always clear to everyone at the table. So why wouldn't you want dealers to announce the bet amount for everyone to hear? It just seems like that would help the game flow. Just curious as what the logic and driver was for this decision.

Appreciate all that you and your staff are doing!

The main reason why is because poker is an audio and a visual game. Player may make mistakes by imcorrectly calling a betting amount. We have to allow that mistake to happen. It's an advantage for those who pay attention, or ask if unclear.

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12-16-2016 , 01:46 PM

#434

JohnnyGroomsTD

Poker Room Rep

Join Date: Jun 2007 Posts: 2,885

Quote:

Originally Posted by ZephyrSpy

Johnny, could you please make sure all the dealers are aware of the no flop no drop and that 2/5 has the jackpot dollars taken out at different amounts than 1/3? I see this happening way too often

Sent from my iPhone using Tapatalk

Will do.

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12-16-2016 , 01:48 PM

#435

JohnnyGroomsTD

Poker Room Rep

Join Date: Jun 2007 Posts: 2,885

Quote:

Originally Posted by 2/5_specialist

I wonder how many of you are willing to pay the $ 25 parking fee when the opening period ends whenever that might be? I certainly will not be playing at MGM if I have to pay $ 25 to park. Is the $ 25 fee applies to everyone or just non casino players?

You got bad info. Parking fee wont be that high. the $25 fee is for valet parking.

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12-16-2016 , 01:49 PM

#436

JohnnyGroomsTD

Poker Room Rep

Join Date: Jun 2007 Posts: 2,885

Quote:

Originally Posted by Crazy Joe Davola

This whole "having to interact with a floorperson in order to get a comp" thing is for the birds. Hate it. We shouldn't have to wait at all to use the money that we earned by patronizing their business.

Agreed. As stated multiple times in this thread, we are working on a companywide fix. I really don't like paying a supervisor their salary to stand around and print comps all day. We are working on it.

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12-16-2016 , 01:50 PM

#437

JohnnyGroomsTD

Poker Room Rep

Join Date: Jun 2007 Posts: 2,885

Quote:

Originally Posted by Oatmeal1

What are the drinking laws in Maryland as it relates to the casino? Can they serve 24 hours?

Yes. 24 hour service, but must pay for drinks. No Comped alcohol.

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12-16-2016 , 02:01 PM

#438

shju2

centurion

Join Date: Jun 2010 Posts: 111

Quote:

Originally Posted by JohnnyGroomsTD

Anything that obscures or covers the face will be removed. The staff will be very proactive on this.

At the risk of beating an inane topic to death. Playing a session this morning there were a lot of people with their hoodies up. I counted 5 from where I was seated without even looking at the whole room or turning to look behind me. I wanted to see how long it would take for the hoodie police to get them to comply with the rules. Hours passed, and when I left the same people had their hoodies up. Not like they were hiding. To have a goofy rule that is arbitrarily enforced is just going to cause consternation. IMHO consistency is important if you're going to do this.

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12-16-2016 , 02:02 PM

#439

borg23

Carpal \'Tunnel

Join Date: Nov 2012 Posts: 15,059

Quote:

Originally Posted by kimoser22

The hoodie rule seems strange to me...while I like having less hoodies up, shades on, players going into "lockdown" (hoodies pulled over their neck and face) and more social interaction at the tables at the end of the day its the. "internet kids" money too and they should be free to play in a way that makes them comfortable, IMO...oh right it's a security issue🙄...

the rule is bound to be arbitrarily enforced (no hoodie, but knit hat pulled low? Scarf up high? Going to tell a high-limit player to pull it down (not like you have many, if any, that have their hood up but that's besides the point).

Also as previously stated 10 straddle would be too big for 1-2

it's their money not their casino. anti social tablet toting nits have done enough to hurt poker.

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12-16-2016 , 02:07 PM

#440

Oatmeal1

centurion

Join Date: May 2006 Posts: 161

Quote:

Originally Posted by JohnnyGroomsTD

Yes. 24 hour service, but must pay for drinks. No Comped alcohol.

Thanks. Look forward to making it down.

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12-16-2016 , 02:07 PM

#441

borg23

Carpal \'Tunnel

Join Date: Nov 2012 Posts: 15,059

Quote:

Originally Posted by Crazy Joe Davola

It's idiotic and for some reason MGM does it at all of their poker rooms. I hope the Borgata doesn't switch to this nonsense. Their was a discussion on here a few months before the place opened and we were told it was a chance to "provide great customer service" which makes no sense. It's an unnecessary step and waste of time nobody wants.

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12-16-2016 , 02:16 PM

#442

Crazy Joe Davola

veteran

Join Date: Sep 2015 Posts: 2,165

Quote:

Originally Posted by Crazy Joe Davola

Quote:

Originally Posted by Rapini

Santa Claus riding a unicorn could buy in for $10k at a 10/25 game and get felted the first hand as well; it's just as likely as your scenario.

.....but I'm pretty sure you got my point.

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12-16-2016 , 02:32 PM

#443

FlipRacer

centurion

Join Date: Nov 2009 Posts: 118

Quote:

Originally Posted by JohnnyGroomsTD

Thank you for the reply Johnny! So I imagine if a calling mistake is made the player will not be allowed to take their chips back and will have to continue with the hand, and this will be strictly enforced.

Here's an example that happens all the time... players not fully paying attention limping in not realizing a raise was made. Will they now be forced to put in the full bet?

Or how about this scenario... Player A bets $25 on the flop. Player B made a raise with a single $100 chip. Player C, not paying attention, sees the single chip, assumes a call, and then only puts in $25. Will player C be forced to put in $100 for his mistake?

Last edited by FlipRacer; 12-16-2016 at 02:33 PM. Reason: bad grammar

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12-16-2016 , 03:01 PM

#444

Alsafah7

newbie

Join Date: Sep 2016 Posts: 26

By "no promotions until February" does that mean that the bad beat jackpot is also not running? I would assume it is since the players are paying into the jackpot anyway.

Sent from my SAMSUNG-SM-G920A using Tapatalk

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12-16-2016 , 03:13 PM

#445

OvertlySexual

veteran

Join Date: Jan 2014 Posts: 2,093

Quote:

Originally Posted by Alsafah7

There is a jackpot, it's just small for now.

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12-16-2016 , 03:18 PM

#446

kingofsports

enthusiast

Join Date: May 2013 Posts: 82

Quote:

Originally Posted by JohnnyGroomsTD

Very sorry. Trying to fix this issue. What time did this happen? I need to know for staffing purposes.

12:30-1am

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12-16-2016 , 03:23 PM

#447

AngusThermopyle

Carpal \'Tunnel

Join Date: Feb 2005 Posts: 14,929

Quote:

1 cashier for the poker windows, with 3-4 "cashier supervisors" just standing around.

Quote:

Originally Posted by JohnnyGroomsTD

I need to know for staffing purposes.

Does "staffing purposes" include having the "cashier supervisors" jump in and help out when there is a backup?

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12-16-2016 , 03:24 PM

#448

yeotaJMU

Shines ELIte's Shoes

Join Date: Mar 2007 Posts: 22,414

The hoodie thing is just tough to enforce. Floor people have bigger things going on, and dealers work on tips and probably would rather avoid a confrontation or slow down of the game.

The majority of players won't even know the rule exists, nor care, nor ask for someone to remove a hoodie because it's been a standard of televised poker and seems to be generally accepted.

Much less critical than putting black chips on the bottom of a red stack imo. That is a massive issue when you sit across the table from someone and they appear to have a $100 red stack when they really have $300 in chips.

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12-16-2016 , 03:26 PM

#449

kingofsports

enthusiast

Join Date: May 2013 Posts: 82

On a week night, when a lot of people work the next day, what time is the time most people leave and cash out? Probably 11:30pm-1:30am. During this time last night, there was only one cashier window.

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12-16-2016 , 03:30 PM

#450

kingofsports

enthusiast

Join Date: May 2013 Posts: 82

Quote:

Originally Posted by silverback87

it was pretty rough last night around midnight.

what was worse was everyone complaining. "I play 10/25 and I won't stand for this!" get over your self people

That quote was probably me. It wasn't that I play 10/25 and should get special treatment, I had excess chips and going christmas shopping today/tomorrow so I wanted to cash out 2 Oranges and a purple (2.5k). I didn't have a rack. The supervisor said something along the lines of "you don't look like you play poker, this is the poker line" when I complained to him. Thats when I brought up that I had just played 10/25 and do play poker. His inference into what I play caused me to flip out and you hear everything you heard.

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