MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP - Page 141 - Venues & Communities -- Two Plus Two Poker Forums

The sewage smell has been a problem for well over a week now. Floor 1 in the garage is bad every day. The poker room has been awful a few times. Last Saturday I literally left, along with a few others, because the smell was unbearable.

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12-03-2017 , 11:44 AM

#3503

trob888

Pooh-Bah

Join Date: May 2008 Posts: 5,403

Not sure there’s much the casino can do about the sewage plant. Seal the doors better I guess?

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12-03-2017 , 12:00 PM

#3504

Coasterbrad

veteran

Join Date: Aug 2010 Posts: 2,712

Quote:

Originally Posted by trob888

Not sure there’s much the casino can do about the sewage plant. Seal the doors better I guess?

I didn't think this is coming from the plant but I guess that is a possibility. When it's been bad it smells like a leak inside the building. And it just started somewhat recently. If it were the plant it would have likely been an issue since opening.

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12-03-2017 , 12:21 PM

#3505

trob888

Pooh-Bah

Join Date: May 2008 Posts: 5,403

It was an issue in the summer. But they have been doing some kind of work on the first floor of the garage this week so who knows

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12-03-2017 , 12:42 PM

#3506

Tomark

veteran

Join Date: Mar 2010 Posts: 2,834

There is a "team poker" tourney that started at 10 AM that i didnt see advertised. How does that work? Also i feel like double booking tourneys is a recipe for missing guarantees.

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12-03-2017 , 03:00 PM

#3507

trob888

Pooh-Bah

Join Date: May 2008 Posts: 5,403

Any word on December promos yet?

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12-03-2017 , 05:23 PM

#3508

DCJ001

veteran

Join Date: Oct 2006 Posts: 2,843

Quote:

Originally Posted by djevans

Not all poker issues - but casino issues

The casino on thursday had a sewage smell. Pretty rough to deal with that and play cards.

I played a 2/5 game today late night and people kept walking around - sitting out - and not playing there blinds. Table wasn't ideal - but good lord. 3 regs were just walking around and we were constantly 5 - 7 handed. Floor didn't do much to rectify the situation and it was really annoying. I like playing short handed but these people would just come and play an orbit and walk around for 20 minutes and come back and play another orbit. It made some of the fish at the table uneasy - and they were single handedly killing the game. I feel like players like this should get some sort of time out if they pull this crap. It's ridiculous. You couldn't even go to the bathroom with out being 3rd man walking. Even the dealers were saying something. This was about 3am and there was no wait but at least get them out of the game so it doesn't cause so much confusion.

The Bento sushi place is terrible. I love sushi and eat it all the time - but the sushi in the food court is hands down awful. I have gotten it 4 times - and only 1 time was it semi decent. Also the staff is clueless - they served me it one time on a warm plate. I said this plate is warm - and she said - ya it just came out of the dish washer. Totally unacceptable for how much they charge.

On the positives - they cage is doing a very good job.

In two consecutive cash outs, if I had not already counted my stacks, the cashiers would have underpaid me by significant amounts.

Last edited by DCJ001; 12-03-2017 at 05:33 PM.

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12-03-2017 , 09:40 PM

#3509

W0X0F

sit back, relax, and enjoy the flight

Join Date: Nov 2008 Posts: 5,830

Quote:

Originally Posted by DCJ001

In two consecutive cash outs, if I had not already counted my stacks, the cashiers would have underpaid me by significant amounts.

I had the same experience my last time there. The cashier announced her count and the actual count was 50% higher. When I corrected her, she just recounted and got the number I already had.

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12-03-2017 , 11:43 PM

#3510

DCJ001

veteran

Join Date: Oct 2006 Posts: 2,843

Quote:

Originally Posted by W0X0F

I had the same experience my last time there. The cashier announced her count and the actual count was 50% higher. When I corrected her, she just recounted and got the number I already had.

Management should have random unknowns (to the cashiers) cash out with each cashier daily, coach them when there are errors, and fire them after a certain number of errors.

Casinos are financial institutions, like banks, and banks had better have tellers who can accurately count. Casino chips are no more difficult to count than cash.

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12-04-2017 , 12:40 AM

#3511

DMoogle

Carpal \'Tunnel

Join Date: Mar 2006 Posts: 7,243

Quote:

Originally Posted by djevans

The Bento sushi place is terrible. I love sushi and eat it all the time - but the sushi in the food court is hands down awful. I have gotten it 4 times - and only 1 time was it semi decent. Also the staff is clueless - they served me it one time on a warm plate. I said this plate is warm - and she said - ya it just came out of the dish washer. Totally unacceptable for how much they charge.

Good to know, I haven't actually tried their sushi yet. The unagi bowl has been good each of the three times I've gotten it.

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12-04-2017 , 03:07 PM

#3512

djevans

Pooh-Bah

Join Date: Apr 2009 Posts: 5,053

Quote:

Originally Posted by DMoogle

Good to know, I haven't actually tried their sushi yet. The unagi bowl has been good each of the three times I've gotten it.

never had the unagi bowl - but I eat a lot of sushi places.

I got the salmon avocado roll and the tuna roll. Won't be going back after the warm plate incident. It kind of ruined the dish.

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12-04-2017 , 08:54 PM

#3513

JohnnyGroomsTD

Poker Room Rep

Join Date: Jun 2007 Posts: 2,885

Quote:

Originally Posted by trob888

Any word on December promos yet?

All posted on Bravo Poker Live. Similar schedule to November, but payouts larger and more frequent on most promos.

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12-04-2017 , 09:46 PM

#3514

loonybird

grinder

Join Date: May 2009 Posts: 678

Hey Johnny,

Nice job on the PPO series. I'm looking forward to the next one.

-- Loony

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12-04-2017 , 09:47 PM

#3515

jacmrose

journeyman

Join Date: Jun 2017 Posts: 313

Quote:

Originally Posted by JohnnyGroomsTD

All posted on Bravo Poker Live. Similar schedule to November, but payouts larger and more frequent on most promos.

Thank you for making Hot Seat every hour again

Sent from my iPhone using Tapatalk

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12-05-2017 , 12:59 PM

#3516

AceCEJ

newbie

Join Date: Dec 2011 Posts: 26

Yea, I too was shorted at the window on Friday night around midnight. Luckily I had counted which I don't normally pay too much attention too. The lady swore up and down I was wrong and she "recounted" her drawer twice and claimed it was right. And had someone else count it with her. Well I knew what I had and we got a supervisor who then got the cameras checked. The cashier was proven wrong and I was correct.

So idk what they pull behind the scenes but the cashier counted her drawer twice and held me up for 30 mins only to still be wrong.

I haven't had any issues with the cage and they've been on point I just found it odd how the situation played out.

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12-05-2017 , 02:50 PM

#3517

Crazy Joe Davola

veteran

Join Date: Sep 2015 Posts: 2,165

Always count your chips before going to the window, no matter which poker room you are in.

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12-05-2017 , 03:42 PM

#3518

loonybird

grinder

Join Date: May 2009 Posts: 678

Hey Johnny,

I really liked the structure of the $365 50k event #12 that ran this past Sunday. I'd love to see that structure in use for the weekly 50k that runs on Sundays. Is that within the realm of possibility?

Thanks

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12-05-2017 , 04:56 PM

#3519

DMoogle

Carpal \'Tunnel

Join Date: Mar 2006 Posts: 7,243

At least half of the soap dispensers and dryers are broken in the floor-level bathrooms. It's really annoying. Yesterday, I literally had to try five different sinks before I got a soap dispenser that worked.

Johnny, please alert facilities management to this issue.

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12-05-2017 , 08:39 PM

#3520

jacmrose

journeyman

Join Date: Jun 2017 Posts: 313

Quote:

Originally Posted by DMoogle

Honestly I would rather Johnny focus on maintaining his excellent poker room than worry about the soap dispensers in the bathroom.

Sent from my iPhone using Tapatalk

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12-05-2017 , 10:51 PM

#3521

DCJ001

veteran

Join Date: Oct 2006 Posts: 2,843

Quote:

Originally Posted by jacmrose

Honestly I would rather Johnny focus on maintaining his excellent poker room than worry about the soap dispensers in the bathroom.

Sent from my iPhone using Tapatalk

Someone with Johnny's experience should be able to do both.

Someone (bathroom attendant) should be responsible for checking the soap dispensers, along with everything else in the bathrooms, And they should have plenty of supplies on hand to restock and/or replace them.

This is not a new concept.

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12-05-2017 , 11:06 PM

#3522

Taang21

enthusiast

Join Date: Aug 2010 Posts: 74

Quote:

Originally Posted by DCJ001

I constantly see janitors working / cleaning in and around the bathrooms every single time I visit the casino. I very seriously doubt they are unaware that there are many things with the sinks broken. I don't know if the casino doesn't care at this point, or has not decided on a solution but this has been a problem since day one with the sink designs that they chose. They are quite terrible, but unfortunately used in every single public bathroom on the property.

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12-06-2017 , 02:32 AM

#3523

c2d2

grinder

Join Date: Oct 2006 Posts: 541

Personally, I would like people to be able to wash their hands since flu season is upon us.

Sent from my iPhone using Tapatalk

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12-06-2017 , 05:01 PM

#3524

DCJ001

veteran

Join Date: Oct 2006 Posts: 2,843

Quote:

Originally Posted by DMoogle

Quote:

Originally Posted by Taang21

I emailed MGMNH Guest Services these two quotes, and I received this response:

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Thank you for contacting MGM National Harbor. We would like to sincerely apologize for any difficulties you experienced with the sink and soap dispensers on our property. Our Facilities management team is well aware of the issue and is working very closely with the vendor to find a fix to avoid more guests displeasure.

We look forward to you visiting MGM National Harbor in the future.