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MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP

10-24-2017 , 01:04 PM
Quote:
Originally Posted by Berge20
Random question. I finally realized that every time I go play poker at NH, the following day I have serious upper back/neck issues. At first, I thought it was random sleeping wrong + not as young as I once was. But it's automatic and predictable after a trip.

Anyone else experience anything like this? I don't really understand why (other than some weird chair to back conforming issue) it happens at NH and not anywhere else. Just curious if anyone else ran into this.

Note: JG, not asking for any changes or new chairs. Maybe a new back?
Sorry, my back has a lot of issues and is normally very sensitive to this kind of thing and I have never had an issue at NH with the chairs hurting the back. Poker generally causes me an issue if I lean on the table too much, but that's true everywhere and if I avoid this, I don't have a problem at NH.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
10-24-2017 , 01:05 PM
Please don’t change the chairs. They are awesome.


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10-24-2017 , 01:26 PM
No issues with chairs here after 8-12 hour sessions. I'm very fond of the chairs.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
10-24-2017 , 01:33 PM
Quote:
Originally Posted by Berge20
Random question. I finally realized that every time I go play poker at NH, the following day I have serious upper back/neck issues. At first, I thought it was random sleeping wrong + not as young as I once was. But it's automatic and predictable after a trip.

Anyone else experience anything like this? I don't really understand why (other than some weird chair to back conforming issue) it happens at NH and not anywhere else. Just curious if anyone else ran into this.

Note: JG, not asking for any changes or new chairs. Maybe a new back?
Wild guess: it may be the viewing angle of the TVs. They sit about 6 inches higher than optimal, which causes players to have to look upwards for lengthy periods. Try to get a seat in the center of the room facing the large screens on the wall and see if that helps.

The actual chairs themselves are pretty hard to beat. I use one as my office chair...
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
10-24-2017 , 01:36 PM
Not sure if this has ever been suggested or asked before, but it would be awesome if we could use comps for massages.

Any possibility of that ever happening JG?
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10-24-2017 , 04:47 PM
Quote:
Originally Posted by loonybird
Not sure if this has ever been suggested or asked before, but it would be awesome if we could use comps for massages.

Any possibility of that ever happening JG?
It's not as easy for a casino to allow comps to be redeemable for services than it is for goods, so this in probably unlikely.
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10-24-2017 , 04:58 PM
Quote:
Originally Posted by JohnnyGroomsTD
Wild guess: it may be the viewing angle of the TVs. They sit about 6 inches higher than optimal, which causes players to have to look upwards for lengthy periods. Try to get a seat in the center of the room facing the large screens on the wall and see if that helps.

The actual chairs themselves are pretty hard to beat. I use one as my office chair...
I know, the chairs feel damn comfy when I'm in them!

Will just start messing around w small adjustments to see what happens.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
10-24-2017 , 05:29 PM
Quote:
Originally Posted by loonybird
Not sure if this has ever been suggested or asked before, but it would be awesome if we could use comps for massages.

Any possibility of that ever happening JG?
Probably not, as our massage therapists are 3rd party vendors.
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10-25-2017 , 06:38 PM
I have more anecdotal evidence to add to the "All-In buttons would be good" argument. Yesterday on the river a player bet $300, I announced all in, dealer repeated all in. I then put out the $300 in green I had in my hand followed by the rest of my stack. Other player instantly tabled his cards and said what both the dealer and I heard as "call." I tabled a better hand and then he claimed he never said call and never heard me or the dealer announce a raise.

Could be an honest mistake, could be an angle shoot. Either way an all-in button going out when a player announces all-In would alleviate this type of issue where no matter the floor ruling one player will be left a little sour.
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10-25-2017 , 08:26 PM
Quote:
Originally Posted by Coasterbrad
I have more anecdotal evidence to add to the "All-In buttons would be good" argument. Yesterday on the river a player bet $300, I announced all in, dealer repeated all in. I then put out the $300 in green I had in my hand followed by the rest of my stack. Other player instantly tabled his cards and said what both the dealer and I heard as "call." I tabled a better hand and then he claimed he never said call and never heard me or the dealer announce a raise.

Could be an honest mistake, could be an angle shoot. Either way an all-in button going out when a player announces all-In would alleviate this type of issue where no matter the floor ruling one player will be left a little sour.
he was angle shooting - was he wearing head phones? An all in button should be used, but i've never encountered a problem
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10-25-2017 , 08:30 PM
Quote:
Originally Posted by djevans
he was angle shooting - was he wearing head phones? An all in button should be used, but i've never encountered a problem
No headphones, older guy and he was a massive fish so it's possible he wasn't angle shooting. It's partially my fault for not making the pot correct but I didn't want to slowroll the recreational player who was dumping money. It didn't help that the two regs at the table told the floor that they didn't hear "call" but they definitely would prefer the money to stay in his stack.

Either way, this one hand is not a big deal. I just wanted to advocate for buttons again.
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10-25-2017 , 08:32 PM
I’ve noticed the dealers have been good about at least having the all in player put in a stack of chips instead of just throwing in one chip. A stack of green chips will get even Mr. Headphones to confirm the bet.


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10-25-2017 , 11:10 PM
An FYI for anyone who has a safe deposit box, the master key broke and they don’t have a spare. I was told they are calling a locksmith but for right now you can’t get into your box


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10-26-2017 , 09:17 AM
JG, a small typo in Tournaments on bravo.

Thursday 11AM is a 150 Green Chip Bounty, Bravo is indicating it as 200 Green Chip Bounty.
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10-26-2017 , 11:27 AM
Quote:
Originally Posted by suckerbluff
Johnny,
Can I ask one small favor, can we get seat change buttons. It's a simple fix and causes less confusion. Every table I sat at has had this issue.
Bumping this post because as far as I can tell, it hasn't been further addressed ITT. (Apologies in advance if it has.) I agree that seat change buttons would be very helpful. The dealers usually don't know who has seniority, so the players end up negotiating among themselves. Usually this resolves amicably, but it could lead to problems.

I'd also like to comment on the room in general. I moved back to the DC area about a month go, after having left in 2013 before MD Live had even opened. Props to Johnny for running a great room and for being so responsive here. Look forward to many hours of grinding at my new "home" poker room.
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10-26-2017 , 12:58 PM
If there’s a dispute over this the floor can see when each player was swiped in.
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10-26-2017 , 01:24 PM
I personally much prefer the current method for seat changes and have seen it cause an issue maybe once in ten months. I also get just a little bit of joy every time a bum hunting nit sits down and snap asks for a seat change button only to be denied one. It's the little things.
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10-26-2017 , 01:54 PM
Quote:
Originally Posted by The Apex
If there’s a dispute over this the floor can see when each player was swiped in.
In theory, yes. The problem, with this and many other official room policies, is that too many of the floor staff still don't know or care about abiding by it. Just the other day: player who was relatively new to the table asked for seat 10 when it opened. A player who had been there longer said HE actually wanted it. A dispute ensued. I chimed in, knowing the policy, and told the new player that the senior player had first rights to the seat. New player suggested I mind my own effing business. The dealer called the floor over. After hearing out the facts, the floor said to the new player, "You called it first? It's yours then." And he was thus wrongly awarded the seat, and got to feel all smug and vindicated about it too.

This is not to say I'm advocating for seat-change buttons. I wholeheartedly agree with what Coasterbrad said above. I just, perhaps naively, yearn for a poker room with a floor staff that's on the same page and cares about consistency of rules enforcement.
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10-26-2017 , 02:27 PM
Quote:
Originally Posted by Coasterbrad
I personally much prefer the current method for seat changes and have seen it cause an issue maybe once in ten months. I also get just a little bit of joy every time a bum hunting nit sits down and snap asks for a seat change button only to be denied one. It's the little things.
Ouch.
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10-26-2017 , 03:24 PM
Quote:
Originally Posted by Rod the Bod
In theory, yes. The problem, with this and many other official room policies, is that too many of the floor staff still don't know or care about abiding by it. Just the other day: player who was relatively new to the table asked for seat 10 when it opened. A player who had been there longer said HE actually wanted it. A dispute ensued. I chimed in, knowing the policy, and told the new player that the senior player had first rights to the seat. New player suggested I mind my own effing business. The dealer called the floor over. After hearing out the facts, the floor said to the new player, "You called it first? It's yours then." And he was thus wrongly awarded the seat, and got to feel all smug and vindicated about it too.

This is not to say I'm advocating for seat-change buttons. I wholeheartedly agree with what Coasterbrad said above. I just, perhaps naively, yearn for a poker room with a floor staff that's on the same page and cares about consistency of rules enforcement.
People make mistakes, if someone is not satisfied with a floor ruling they can just escalate it.
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10-26-2017 , 04:40 PM
Quote:
Originally Posted by The Apex
People make mistakes, if someone is not satisfied with a floor ruling they can just escalate it.
I understand that, but you also have to pick your battles. A bad ruling on a seat change dispute is not something I was going to escalate to a higher-up, especially since I wasn't one of the players fighting over it.

What really gets me, though, is how someone gets to even be a floor in the first place without knowing the room policies. One of their primary responsibilities is to resolve these things correctly when they're called to do so. Therefore, I would think there'd be some kind of test one would have to pass (What's the seat change policy? What's the proper order of showdown if river checks through? Are players allowed to expose their hands when face up? Etc.) before being given the position of floor.
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10-26-2017 , 04:41 PM
I realize I come off as overly whiny ITT. Let me make it clear that, overall, the room is phenomenal and a poker player's dream come true. The action can't be beat; the comp rate is generous; the room is well lit, spacious, and comfortable; the self-serve coffee bar is much appreciated; most of the floor staff is competent and professional (which is why the exceptions stand out so much); and there are a hundred other positive things I could say about the room. Overall, Johnny and his staff have been killing it since opening day and should be commended for doing so.

Pardon the weird analogy, but when I voice a complaint in here, it's like when you decide to confront your girlfriend, who you may be madly in love with, about her one or two bad habits that make you cringe. It doesn't mean you're not still head over heels about her. It just means you want to help her be an even better person. If she doesn't change those things, it doesn't mean you're going to leave her or anything. But you have to at least try. That's all I'm doing here. MGM is bae, and even though she makes me mad sometimes, I still know how lucky I am to have her.
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10-26-2017 , 09:12 PM
Rod, please send a PM to Johnny letting him know which floor screwed up. I know he appreciates hearing specific constructive criticism (as well as specific praise).
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10-26-2017 , 09:46 PM
Quote:
Originally Posted by Rapini
Rod, please send a PM to Johnny letting him know which floor screwed up. I know he appreciates hearing specific constructive criticism (as well as specific praise).
+1. Had a discussion with 2 shift managers today about this and other “inconsistencies”. We will get better.
MGM National Harbor Resort & Casino (Oxon Hill, MD); FAQ in OP Quote
10-26-2017 , 10:12 PM
Quote:
Originally Posted by Rod the Bod
In theory, yes. The problem, with this and many other official room policies, is that too many of the floor staff still don't know or care about abiding by it. Just the other day: player who was relatively new to the table asked for seat 10 when it opened. A player who had been there longer said HE actually wanted it. A dispute ensued. I chimed in, knowing the policy, and told the new player that the senior player had first rights to the seat. New player suggested I mind my own effing business. The dealer called the floor over. After hearing out the facts, the floor said to the new player, "You called it first? It's yours then." And he was thus wrongly awarded the seat, and got to feel all smug and vindicated about it too.

This is not to say I'm advocating for seat-change buttons. I wholeheartedly agree with what Coasterbrad said above. I just, perhaps naively, yearn for a poker room with a floor staff that's on the same page and cares about consistency of rules enforcement.
Maybe I do not understand.

Shouldn't the first player to ask for a seat change be granted the seat change?

Or do you think that someone who was seated at the table earlier be allowed to jump in after the first player asks for a seat change, and say "I was here first. I want the seat," and be allowed to take it?
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